Lucidchart vs Process Street

RATING:

4.5

(2060)

Lucidchart has 2060 reviews and a rating of 4.55 / 5 stars vs Process Street which has 626 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (2060)
4.7 (626)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 24, 2024
April 19, 2024
Pros/Cons
  • Pros

  • I like that I can make any type of chart and it's super easy to use. I prefer this to any other ones I've used in the past.
  • I love that this program is easy to use - as someone who creates a lot of process maps and manages a lot of projects, Lucidchart is a wonderful too.
  • Cons

  • This bad user experience could have been avoided by simply letting me know beforehand.
  • Sometimes the arrows from one action box to the next get a bit wonky and crazy. Not the end of the world, but slightly annoying sometimes.
Read all user reviews
  • Pros

  • It has not complications and helps me get things done. It truly has been a lifesaver since it helps me streamline my processes, saving me time during the process.
  • It's an all around good way to automate checklists. I like being able to go through and manually check things off.
  • Cons

  • It's mostly just folders and sub-folders. Weird errors: At times videos wouldn't transcode or some files wouldn't be recognized right away.
  • There is still some functionality missing that we would like to see. There is also some limitation on formatting of text within a task.
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Pricing Range
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos