User Ratings & ReviewsReviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros/Cons
Pros
It is easy to start using the kickserv system, especially since they have such a phenomenal support staff.
The help desk is super responsive. The software is really quite intuitive, and the time to get it up and running with the help desk's help is only a few days.
Cons
Doing invoices, when you forget to select the purpose of the job (Labor, material, etc) you end up losing the information and then you have to go back to notes to put it back in.
Once a contact is in, I can't edit the contact information, which is a pain when we have multiple customers from the same overall client company.
Pros
I found the software user friendly and I enjoyed the responsive design and easy to understand pricing system. I also liked the familiar Kanban board design.
I liked the ease of use, the interactivity, and the great features that it has, even in the free version.
Cons
Sometimes the emails get lost in spam or are hard to find so people can miss updates. I wish it has a desktop notifications.
Actually I do not have any complaints about the software, it has work greatly. Maybe the only problem would be that you need internet connection.
Pricing
Product Demo & Screenshots
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Deployments
Desktop - Linux
On-Premise - Linux
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Support and Training
Support
Phone Support
24/7 (Live Rep)
Popular Kickserv Comparisons