Mosaic vs Trello

RATING:

4.8

(34)

Mosaic has 34 reviews and a rating of 4.85 / 5 stars vs Trello which has 34548 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (34)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
7.5 / 5
Customer Support
5 / 5
3 / 5
Functionality
4.5 / 5
2.5 / 5
Last Review Written
June 6, 2024
April 30, 2020
Pros/Cons
  • Pros

  • Customer Service has been fantastic. My CSM is super responsive and very helpful; it's almost like having a dedicated financial analyst at a fraction of the cost.
  • The ease of use, the functionality and customization capabilities.
  • Cons

  • What do you dislike about Mosaic Tech. In a recent update, the product became slower to load - however I'm sure they're working on a fix.
  • There are currently no options to view historical information for employees in ADP (example - cannot see headcount changes if an employee changes from part-time to full-time in a prior month).
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  • Pros

  • I found the software user friendly and I enjoyed the responsive design and easy to understand pricing system. I also liked the familiar Kanban board design.
  • I liked the ease of use, the interactivity, and the great features that it has, even in the free version.
  • Cons

  • Sometimes the emails get lost in spam or are hard to find so people can miss updates. I wish it has a desktop notifications.
  • Actually I do not have any complaints about the software, it has work greatly. Maybe the only problem would be that you need internet connection.
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Pricing Range
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$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos