Dashboard for work orders is nice for showing progress. Different viewing options for work orders available.

It's great that I can clearly move projects from other software to WorkStraight. I love being able to view everything in one place.

Accessibility via the Apps function in Google, relative ease of use, ease of adding users, Clear Graphic representations of Work Orders on home page is a big plus- quick snap shot of status.

Extremely poor customer service, no response. 14 emails (including portal).

I signed up for the free trial and I was impressed all the different functionality the apps/stars had.

Customization options are very limited , as well the option to modify existing table not available. As well the Print format is lengthy.

Have been trying to contact the company for a month now and no one responds.

The ease of use, the customer support, and the free trial were very useful. The price point, as it is not per user, was competitive and attractive.

A perfect value of the investment,quite easy workorder creation , Submission and closing. The external submission option is great.

Researching Workstraight to store projects from Help Desk.

Outside access URL not customizable and is extremely long and hard to disseminate. Not all fields on forms can be changed and end up just being wasted space.

We were receiving requests from multiple sources (email, white board, conversations, etc.), which led to requests being forgotten or missed. Now we have all request in one place.

Need to make less steps. Once a WO is closed it should drop off the main list.

Pleasant, intuitive interface, fairly customizable, reasonably priced, quick response from customer service dept.

I cannot separate the two types of tickets when reporting. The reports  need to be detailed by type rather than by a CSV dump.

I have had employees blame each other in the past and I never knew if someone deleted a ticket or if someone else failed to even create it.

I like the ease of use and the customization the most. The price was great as other solutions offered functionality I didn't need and a much heftier price tag.

Very affordable, super easy to use. Helps our department keep on top of work orders and tasks.

Ease of use, web based interface, configurable user access, access from anywhere and on mobile tablets.

We went from managing the maintenance items from paper to using this online system. We've been very pleased with the ease of use and modest cost.

It is easy to see a snapshot of open work orders, closed, pending, etc. We also like the ability for the employees to start work orders and then to be approved later.

Jobber does the job nicely, quickly, easily and is quite affordable for any small business. It integrates nicely with financial systems such as QuickBooks too.

Absolutely love having jobber to run our company. Being able to integrate with square and quickbooks allows us to be efficient, effective and on the path to a successful future.

Technicians can't even look at the calendar to see where their next job is. This has been a very disappointing and huge inconvenience.

Jobber streamlines the whole process of dispatching, time tracking, and invoicing and exports the info to my QuickBooks. Excellent customer support as well.

I really don't have any major negative complaints on this program, once I learned the set up and got used to it.

Still working on getting to know it and having our techs use it. It is a great idea and hoping it will be a good thing for our business.

And if there was you guys would fix it before I could complain. We use Jobber every single day and we would be lost with out it.

Functionality, ease of use, very short learning curb and quickly integrated with my business.

With the best customer service and most affordable pricing , the experience has been amazing for both our team and clients.

Jobber is good for someone just starting out due to it's ease of use but if you want to do any MailChimp or resending quotes you better be willing to pay a lot of money.

So far easy to use and others using it also have said the same so all good as of today. We have been a bit slow due to storms but I expect business to pick up soon.

Good idea, great for small lawn care businesses. I will try it in the future.

They REFUSE to listen to customer complaints about HUGE FLAWS in their MATH.

So easy to use on all mobile devices and laptop. Easy to get employees up to speed.

Another problem is that my drivers sometimes have 55 stops in a day. From their app you can’t see a map - just a list.

The mobile app is top notch. Customer service is very friendly and helpful if you have a problem.

No way to require employees to use them on the job. The leadership of this company is scared to death of competition.

US Dollar

WorkStraight is a handyman solution that helps facility managers, general contractors, office administrators, and property managers streamline operations related to work order creation, progress tracking, customer management, and more on a centralized platform. Supervisors can create custom tasks with details, such as task description, assigned employee, progress tracking menu, number of hours worked, and relevant file attachments.


WorkStraight enables staff members to create recurring tasks, track asset usage, generate invoices, manage inventory, and print work order summary reports. The communication module allows employees to send email notifications, send task-specific messages, track work order requirements, and create cost estimates. Additionally, managers and leaders can use the activity dashboard to gain insights into daily work orders and overall task-specific activities.


WorkStraight comes with an application programming interface (API), which allows businesses to integrate the platform with several third-party solutions. It is available on monthly subscriptions and support is extended via FAQs, email and phone.



LongDescription

Milestone Tracking

Employee Management

Work Order Creation

Idea Management

Time Tracking

Dispatch Management

Task Scheduling

Project Planning/Scheduling

Customer Database

Recurring Appointments

Resource Management

Job Management

Collaboration Tools

Scheduling

Mobile Access

Routing

Vendor Management

Training Management

Issue Management

Marketing Automation

Client Portal

Preventive Maintenance

Service History

File Sharing

Task Editing/Updating

Time & Expense Tracking

Reporting/Project Tracking

Work Order Management

Billing & Invoicing

Create Subtasks

Inventory Control

Reporting/Analytics

Recurring Tasks

Contact Database

Prioritization

Online Time Clock

Payment Collection in the Field

Task Tagging

Quotes/Estimates

Point of Sale (POS)

Task Progress Tracking

Task Management

Inventory Management

It is also available at $39/mo and $79/mo with additional features.

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

WorkStraight

Live Online

Documentation

Videos

Jobber is a cloud-based field service management software solution that allows small and midsize service businesses to manage field staff, provide customer support, and expand business operations either through a mobile app or a desktop dashboard. As a service business solution, Jobber supports over 50+ service industries and provides interchangeable tools such as an integrated CRM, real-time scheduling and dispatching, expense tracking, invoice creation and billing, online booking, a self-service client hub, quoting, client reminders, automatic emails and many more. With time tracking functionality, Jobber's scheduling module allows users to update any job in real-time such information on task completed and project progress so management can effectively track field personnel. For assignments, management teams can set up individual jobs or recurring contracts and assign multiple field technicians to a single job. Jobber allows users to create professional invoices using customizable templates and will automatically send invoices via email. For epayments, Jobber partners with various electronic payment apps, such as Stripe and Paypal to streamline electronic billing.


Jobber’s customer relationship management (CRM) module will track past clients' contact information allows users to create custom fields, tags, attach files or phones, and more. All of this is connected back to the billing and work history. In addition, any client can approve quotes, schedule work orders, pay invoices and communicate with service teams using Jobber's self-service client hub.

The Jobber app is available for iOS and Android devices.



Labor Rates

Messaging

Purchase Order Management

Surveys & Feedback

Electronic Payments

Status Tracking

Barcode/Ticket Scanning

Safety Management

Payment Processing

Subcontractor Management

Real-time Scheduling

Mobile Alerts

For Locksmiths

Email Alerts

Customizable Reports

Document Storage

Document Imaging

Access Controls/Permissions

Activity Tracking

Data Synchronization

SMS Messaging

Templates

Digital Signature

Job Costing

Real-Time Monitoring

Mobile Payments

Route Optimization

Contract/License Management

Residential Inspections

Electronic Signature

Client Database

Group Scheduling

Confirmation/Reminders

Credit Card Processing

Invoice Management

Attendance Tracking

Timesheet Management

Project Management

Projections

Team Calendars

Communication Management

Commercial Inspections

Chemical Usage Tracking

Calendar Management

Geolocation

Report Summary

Customizable Fields

Assignment Management

Customer Portal

Geographic Maps

Automated Quoting

Client Tracking

Template Management

Data Import/Export

Offline Access

Mobile Signature Capture

Accounting

Email Templates

Multi-Location

Self Service Portal

QuickBooks Integration

Contact Management

Audit Trail

Pricing and Cost Calculations

Route Management

Technician Management

Project Time Tracking

Repair Estimates

Lead Management

File Storage

Pesticide Usage Tracking

Online Payments

Cost Tracking

Photo Capture

Real-Time Data

Performance Metrics

Fleet Management

Groundskeeping Management

Historical Reporting

Bid Management

Resource Scheduling

Commercial

Pest Activity Tracking

Real-Time Notifications

Pricing Management

For AEC Industry

Commercial/Industrial

Jobber offers 4 plans with different available features and numbers of users per plan. Jobber Lite starts at $19/month. Jobber Core starts at just $69/month. Jobber Connect starts at $169/month. Jobber Grow starts at $349/month.

WorkStraight vs Jobber

User Ratings & Reviews

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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