Asana vs SmartProcess

Asana has 9541 reviews and a rating of 4.43 / 5 vs SmartProcess which has 17 reviews and a rating of 4.29 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Asana

SmartProcess

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.43 / 5 (9,541)

4.29 / 5 (17)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

March 23, 2021

July 28, 2020

Pros/Cons

Pros
It's beautiful, easy to configure, and extremely customize able.
I love how this app is so simple and easy to use. This is by far the best project managing app I've seen.

Cons
tool is great but it is not easy to understand some of the things are very complicated for example tags option
Initial setup and learning takes a bit of time. It is user friendly but involves some investigation to find how to navigate.

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Pros
I like the new front-end that came along with the update in June 2018. Especially the document management system is very handy and simplifies my job in the quality department.
The tool is very flexible, easy to use and pretty straightforward. It can easily be customized and provides a very good overview about all our processes.

Cons
Some users were struggling a bit when using the process explorer to design processes, but this could be solved rather quick.
It is not always easy to find the correct settings that you need to change and the workflow management takes time to get used to.

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Pricing

Pricing Range

Product Demo & Screenshots

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Create tasks with due dates, set reminders, and organize them into lists to prioritize and organize work across your team. You can visualize lists your way too. View lists as boards, gantt charts or in calendar form.

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Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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