Customer service is excellent - if I email the help desk someone always phones within half an hour and the knowledge and understanding of the product from the adviser is superb.

I was thrown into using this program with no real training on what to do and what the software could do.

Asset 4000 is designed to use Crystal Reports report writer which is a great reporting application that makes up for the shortcomings in the out of the box report writer.

The software is easy to use and cost effective.

Asset 4000 is a very powerful package and makes maintaining our asset register straight forwards.

What I like most is that it is integrated into our SAGE accounting module. As soon as you run the depreciation on Asset4000 the journal is automatically transferred over onto SAGE, ready to be posted.

The report writer functionality could use some TLC. The way the time scenarios in the reporting are setup are a little odd compared to what you would normally see in report writing.

Seamlessly Integration with. Timely support: Customer support is really good.

I would recommend this to other businesses and we are now looking to put our sister companies on asset 200 because its been such a success.

Great experience, never had any major issues using it, help desk always willing to help quickly.

I experienced really good customer service from Asset 4000 team. When ever I had queries , the turn around time was very quick and  willing help any time.

Highly satisfied, with the software itself, and with the support available both over the phone, with remote access, and in person during site visits.

The ease of use - it is simple to review existing information as well as input changes.

Asset 4000 is a great tool for keeping track of your assets and provides all the reports needed for the year end audit. It is simple and intuitive to use.

I love that I get the same 2-3 people who help me. You are never thrown into a que of a large call center.

The software allows forecasted depreciation figures to be easily obtained & helps in the preparation of budgeted figures for depreciation.

The customer services team are very knowledgeable and always happy to help if there are any questions I may have.

Asset4000 is an excellent Fixed Asset Register solution.

Customer Service is outstanding, whenever I have called previously the support has been excellent.

It was a little difficult to view the product as the links that were sent required me to register for a full demonstration.

Customer service has always been very pleasant. They were very helpful with any queries and issues that have occurred in the past, all matters were adhered to and efficiently rectified.

The software is easy to use it was easy to learn and is an important tool for our in year and end year accounts. RAMS produces accurate and useful reports.

Our college has always been well supported by RAM. It meets our needs and is cost effective.

The support desk is great and they resolve the queries very quick. Running depreciation forecast is very quick.

The training given by RAM staff was friendly and extremely helpful. They also offer webinars for any additional training which may be useful - these are free and worth using.

The product gives us a nice user friendly way to manage the components assets of our housing stock.

Too much functionality for our needs, as a college we do not need as much functionality as larger companies. There is no scaled down version.

It's quite hard to make changes if errors are made in a previous period.

The customer support is also excellent - which is important when you are using a product you are not initially familiar with.

Good, does what it's supposed to do. Overall it's been helpful at work.

Simplicity and ease of use are the best features. I also appreciate the quick feedback that confirms submission of an entry.

Very easy to setup, easy to use without much training, and excellent customer support. No user account limitation.

With a mixture of capable and not-so-capable employees, having a easy to use interface is a must and this is the software we need.

It is extremely easy for users to submit requests, to update and assign them, and to pull reports to show our progress. Extremely user friendly.

Logging PMs and work orders as they would arise really helps keep the work flow organized. It was easy to integrate the areas of our facility to establish our system for our facility.

It has a lot of features to fit many needs in an organization. The support is fantastic and they can assist in anything.

Sometimes there is a delay in the drop down fields but that may be just network issues rather than the software.

I product is only as good as the support that comes with it aaaand FMX has excellent support and customer service.

Very user friendly, powerful data usage, great customer service.

Wonderful product to help manage  your schools facilities and calendars.

Best part about FMX is the customer service. They respond instantly and help us do bulk imports.

The commitment of the product specialists and customer support personnel. The integration with the building automation software is wonderful.

The personal interaction I've had leading up to my final purchase of FMX was great and they have very competitive pricing compared to other products on the market.

The interface is intuitive for end-users and provides great features for it's price point.

Inspections do not auto create work orders for failed inspections.

What makes this product appealing is its simplicity, and ability to bring together all the disparate ticketing queues into a single product, while still maintaining separation of those queues.

If you are looking for something beyond an tool for running operationally, this may struggle.

I love the reports and the easy of use. Active Directory integration has made it do dimple for our users to enter tickets.

Since this system has no been implemented quite yet, I do not have a comment about what to imporive  in regards to my role.

FMX appeared to be easy to use and it provided a lot of flexibility with being able to customize fields in any part of the system. Not to mention that all the modules are included in one price.

We recently added the ability to manage our vehicles and equipment which is very nice.

I have very little negatives to say about this product. The only downside was implementation.

The web based program is good and user friendly.

It's nice to be able to tell a client how much inventory they have in stock to the individual piece before they come in for production.

My experience with FMX has been fantastic, the team has been really helpful and patient while we modify this software for our needs.

We are multifaceted similar to a municipality and FMX was able to customize every feature to fit our community perfectly.

They have been great from the very beginning. They continue to provide updates to their programs and they notify us every time one is made with a helpful tutorial.

There is no app, which is very annoying when trying to use out in the field. On your phone you have to open up your web browser and log in on the web.

Good experience generally, but really need the Google calendar integration.

Overall, the implementation and actual use of the software was seamless. We are so glad we found it are able to integrate it into our organization.

We were able to integrate the system almost immediately. On top of that, the support has been top notch.

Easy to use and good price as compared to competition.

FMX as a company has been wonderful to communicate with and have always been readily available to help with any questions.

Their reps are great at communicating when changes happen and any time I need help the go above and beyond to help me figure things out.

I liked the ease of use and the transparency of the software.

US Dollar

Asset4000 is an on-premise and cloud-based fixed asset accounting solution for small, mid-sized and large enterprises. Real Asset Management, the software vendor has now rebranded and is part of MRI Software and continues to provide the best in specialist fixed asset software. Asset4000 caters for commercial, education, government, healthcare and not for profit industries and primary features include asset management, asset accounting, asset auditing, flexible asset depreciation, cost control, reporting and forecasting. Other features include project management, document management, tax and financial compliance. Asset accounting features allows users to manage disposals, transfers, relifes, revaluations, cost adjustments and asset splits. Asset4000 is compliant with various corporate governance requirements such as FASB, US GAAP, SOX and GASB 34/35. It offers integration with ERP, finance, business intelligence, reporting and spreadsheet solutions. It is available in a subscription pricing option. It is compatible with Windows, Mac and Linux operating systems. Support is provided via email, over the phone and through an online client portal.


LongDescription

Barcoding/RFID

Status Tracking

Asset Accounting

Customizable Reports

General Ledger

Disposal Management

Resource Management

Data Import/Export

Audit Trail

Multi-Currency

Cost Tracking

Fixed Asset Management

Inventory Tracking

Depreciation Management

Compliance Management

Historical Reporting

Project Accounting

Audit Management

Asset Lifecycle Management

Remote Access/Control

Location Tracking

Maintenance Scheduling

Document Management

Barcode/Ticket Scanning

Alerts/Notifications

Reporting & Statistics

Equipment Tracking

IT Asset Tracking

Inventory Management

Multiple Projects

Project Costing

An account manager will need to collect some basic information on a project in order to provide an accurate cost proposal. 

Contact MRI Software for a price quote.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Asset4000

In Person

Live Online

Webinars

Documentation

Videos

FMX offers configurable maintenance and facilities management software that helps organizations maximize productivity, cut operating costs, and gain actionable insights about their equipment and facilities. The software decreases work order resolution time, organizes preventive maintenance tasks, and allows you to manage your equipment and assets all in one easy-to-use system.

FMX is proud to serve K-12 schools, higher education institutions, municipalities, and a wide array of other industries.

FMX offers ongoing customer support and training and is happy to report a 98% customer satisfaction rating and a 2-hour average response time. In addition, the solution is accessible from any web browser, including mobile devices, and allows for unlimited requesting users at no additional cost. When you choose FMX as your solution, they will make it their priority to help you achieve operational excellence and improve your bottom line.

Purchase Order Management

Work Order Creation

Document Storage

Access Controls/Permissions

Equipment Management

Dispatch Management

Contract/License Management

Task Scheduling

Ad hoc Reporting

Key & Lock Management

Customer Database

Recurring Appointments

Job Management

Calendar Management

Customizable Fields

Assignment Management

Scheduling

Technician Management

Mobile Access

Routing

Vendor Management

Maintenance Management

Labor Cost Reporting

Preventive Maintenance

Real-Time Notifications

Service History

Workflow Management

Real Time Updates

For Schools

Residential Properties

Asset Tracking

Activity Dashboard

Inspection Management

Work History

Reminders

Automated Scheduling

Work Order Management

Billing & Invoicing

Real Time Reporting

Facility Scheduling

Inventory Control

Reporting/Analytics

Commercial Properties

Room Scheduling

Customizable Forms

Incident Management

Quotes/Estimates

Drag & Drop

Predictive Maintenance

Purchasing & Receiving

Third-Party Integrations

Task Management

Calibration Management

Electronic Signature

Invoice Management

Multi-Location

QuickBooks Integration

Real Time Data

Role-Based Permissions

Equipment Maintenance

Job Scheduling

Contact Database

Job Tracking

Search/Filter

Asset Library

Facility Asset Management

For Airlines

K-12

Mac OS

Web browser (OS agnostic)

FMX personalizes each organization’s solution so that you’re able to pay for all the capabilities you need, and none that you don’t. Because of this, there is no set price for FMX’s products. Your personalized quote will be based on the number of users working on, and closing out, maintenance requests (or the number of students enrolled if you are a school) and the features most important to your organization.

We also offer a 14-day free trial, no credit card required.

Asset4000 vs FMX

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