FMX
About FMX
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Most Helpful Reviews for FMX
1 - 5 of 401 Reviews
Ben
11 - 50 employees
Used unspecified
OVERALL RATING:
5
Reviewed November 2023
All The Facility Data At Your Fingertips.
Karl
Verified reviewer
Non-Profit Organization Management, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
FMX is ideal for multi-site property and facility management
Prior to FMX we had no work order system at all. No one really knew if repairs were completed, many requests were simply forgotten. Staff were frustrated by the lack of communication and length of time for work request completion. FMX solves all of this and more. We track costs, inventory, timelines and documents associated with the work orders.
PROSThe set up, customization, implementation was incredibly easy! Many of our staff are not very computer savvy but we had little to no issues with the rollout. The user interface both desktop and mobile is intuitive and simple to navigate.
CONSThe only thing I have found that isn't really a con, but when I finalize a work order, I would like to not have it be re-opened by users.
Reason for choosing FMX
Ease of use, cost and simplicity of implementation.
Fred
Primary/Secondary Education, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Perfect for K-12 Public Schools
K-12 Public School Departmental Supervisors typically have multiple, disparate systems for Technology, Maintenance, Grounds, Transportation, Facilities Reservations, and inventory. FMX brings all of this together in one easy-to-use portal.
CONSThere doesn't really appear to be any cons, especially considering the experience I've had setting up and configuring other helpdesk portals.
Reason for choosing FMX
FMX fit our needs perfectly without the need to use other systems to accommodate our various departments. Technology, Transportation, Maintenance, Grounds, Facilities, and Athletics can make great use of this product. Our end users appreciate having only one login portal for all of these systems, and they only have to learn one application to get the assistance they need.
Reasons for switching to FMX
The "Sign In With Google" option was huge, and also the ability to accomodate the multiple departments within a K12 school district with tailored functionality for each department was critical.
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2018
FMX for request forms
It works well because we are able to utilize it on one platform in one convenient location.
PROSIt gives you a lot of options for the type of forms you can create. We use it for IT help issues, general maintenance requests, and marketing, media and communications requests.
CONSIt is pretty much preset on what you can and can't add in. It has some presets that don't work with every form, so you have to select information that is not necessary in order to complete the form.
Vendor Response
Hi! Thanks for taking the time to write a review! It¿s great to hear that you¿re a fan of FMX. Your feedback helps us discover new opportunities to improve our product and make sure you have the best possible experience. Once again, thank you for your support! Please feel free to contact our customer support team if you have any further questions!
Replied December 2018
Brett
Education Management, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Best CMMS product in the business
Fantastic. We went from a competitor's product to FMX with complete transition taking less than a month and complete user familiarity in weeks!
PROSThis is so intuitive, simple and quick to set up (even in complex situations), is comprehensive in scope allowing us to manage our crazy schedule over hundreds of spaces, tech and maintenance requests, PMs, equipment and asset management, etc.
CONSThis was by far the most seamless transition into a new software I have ever seen. The only things that I wish were added are in development, and they are not game-changers.
Reason for choosing FMX
FMX was superior in every single category, hands down.
Reasons for switching to FMX
Our experience with other products was frustrating and expensive.