MaintainX
About MaintainX
Awards and Recognition
MaintainX Pricing
Basic: MaintainX is available for free of cost Essential: $16/user/month (billed annually) Premium: $49/user/month (billed annually) Enterprise: Contact Us
Free trial:
Available
Free version:
Available
Other Top Recommended Facility Management Software
Most Helpful Reviews for MaintainX
1 - 5 of 517 Reviews
Justin
Verified reviewer
Recreational Facilities and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
This is the CCMS YOU HAVE BEEN LOOKING FOR
It has been a time saver for us.
PROSPrice, app, features, chat functions, customer service
CONSNotifications, I wish I could select the Notifications that are sent out
Reason for choosing MaintainX
Customer service, app
Lillian
Verified reviewer
Hospital & Health Care, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
With MaintainX, all of our data is in one convenient place
MaintainX has provided us with a centralized hub for data, and it will compile historical data to help us train new employees on how to perform CU on aging machinery. It provides order to an otherwise chaotic section, and the data gleaned from reports allows us to perform preventative rather than emergency repairs on any number of devices. Since everything is in one location, it's easier to conduct audits, and it reveals the true cost of previously hidden areas.
PROSMaintainX's user-friendliness is fantastic, and the process of going live with the software was a breeze. The reports in MaintainX are highly recommended because they highlight distinct trends that can be used to grow your business. When everything is in one convenient location, team productivity is increased.
CONSNot yet, as there is still a great deal of data to input and history to gather. The transition period for Plus staff is ongoing. It's effective both in-house and remotely, and it provides the team manager with more data.
Reasons for switching to MaintainX
A barcode system makes it simple to organize and categorize all components. With MaintainX, you can keep tabs on your stock, associate it with the assets and tools it serves, and even set up automatic reorders from specific suppliers.
Sonny
Religious Institutions, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Useful Tool
Satisfied with the product and the customer service we received.
PROSThe simplicity of creating work orders is great! I really am glad to see new updates and integrations that suit our business needs.
CONSI wish the calendar view of work orders was improved to allow a full view of work orders and their assignments.
Reasons for switching to MaintainX
Neither of the previous providers allowed for bulk reassignments of work orders which is necessary for us.
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed February 2022
decent for an entry level program
Decent program to track work orders and manage assets. Very easy to use. Mobile app is helpful. not impressed with overall features and functionality. Data input way too time consuming.
PROSVery easy to use, mobile app is helpful.
CONSinability to mass edit in spreadsheet format, worksheets are time consuming and basic. Lack space to input details such as component info for equipment, specs, etc. Lack of many desired features and functionality. mobile app doesnt show all info or allow editing of info when it comes to inventory control etc.
Reasons for switching to MaintainX
AMMS program and backup data was lost. Prefer to switch back to amms after trying maintainx
Vendor Response
Hi there, Thanks for leaving a review for MaintainX. We are sorry to hear that your experience has been anything less than exceptional so far. We have a team available to assist with data input and help set up your organization for you. We would love the opportunity to learn more about your feedback and ensure that we have enabled all the functionality you are looking for. If we are missing any functionality, our team would love to understand what you need so we can include it on our roadmap. Feel free to reach out to us at your earliest convenience. Best, MaintainX
Replied March 2022
Tim
Museums and Institutions, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
What I need for a very reasonable price.
From sales to support they have been excellent to work with so far. They didn't try to sell me more than I needed.
PROSEase of setupEase of useReporting QR codes Ease of adding locations, assets, categories, etc.
CONSMore layers of nesting for locations which they have said is coming
Reason for choosing MaintainX
Features, function, and ease of use for the price.
