Booksy vs DirectLine

RATING:

4.4

(353)

Booksy has 353 reviews and a rating of 4.4 / 5 stars vs DirectLine which has 31 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (353)
4.5 (31)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 19, 2024
July 30, 2018
Pros/Cons
  • Pros

  • Great start off for beginners. I only did the free trial but I would recommend to others.
  • Very user friendly, affordable, and easy to manage when not in store.
  • Cons

  • Customers can give review even if they did not turn up and the customer service [SENSITIVE CONTENT] WILL TELL YOU THEY WONT REMOVE IT AND THREATEN YOU.
  • Inability to retract unfair reviews and better customization to text marketing as well as web integration.
Read all user reviews
  • Pros

  • Ease of use and customer support, the Megamation staff are always proactive they call us regularly to see if there is anything we need, whenever we have a question they are always prompt and helpful.
  • Having 24 hour support is fantastic. The support Staff is always helpful and they are quick to fix my issues.
  • Cons

  • The software (administrative portion) is not the easiest to use and the reporting is a bit clunky.
  • Unable view picture of equipment along with the equipment information. No print function for PM's unless the WO is scheduled.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos