The programmers behind the software seem to understand exactly the features needed to manage an outreach team of dialers.

So you a great predictive dialing platform and your up and running with one of the best calling technology platforms for your money and you can increase your spend as you scale your business.

I normally don't do reviews on any company but I wanted to take a moment here because this has been a long standing business relationship and the team at calltools are very good to work with.

The small screens within the dialer throws people off sometimes. The CRM system is a bit confusing at times.

Ver efficient, ease of use and easy to maintain. The support staff is great and my rep is one of a kind, in a world of it's own.

Ease of use and the customer service is the best. I have used many predictive dialers over the years and this is one of the best.

Their staff, particularly, Sean, head of business development is impeccable in finding solutions quickly. No wonder they're one of the fastest growing companies in the field.

A truly effective piece of software that gets the job done.

Nothing at all whatsoever was wrong with this dialer.

I cannot think of anything bad tp say in all honesty.

Maybe add a feature that allows the manager to change the host/user on demand because you probably don't control user on x-lite.

I find its very user friendly and provides many options to implement for calling / tracking etc.

Great price, high quality phone calls, call recording, easy to use. It's like mojo dialer and callrail built into one only the price is better and you can send and receive calls, texts, voicemails.

The ease of use and the support that Call Tools has is really good. The dashboard for the admin is also very nice.

Just reach them it's the best thing you can do for your company's future.

Easy to use, great support, super functional. The CRM component is good and they have a Big Purple Dot integration which is good for us.

The ease of use and CRM are very well built and have a ton of options that you can customize depending on what you want for your company.

We recommend CallTools to all companies, not only StartUps when in need of CRM and Contact Management Integration capabilities.

Auto Dial for the CallBacks features is missing.

Overall Quality is good, ease to use and modification option are available according to user business.

Scalability of the cloud-based solution ensured we could handle call volume fluctuations effortlessly. It saved us costs while maintaining high service quality during peak periods.

Email Notification regarding  Space of Hard disk.

Really great experience working with DialShree, their solution is advanced to match with market requirements. Support is also quick and smooth, our experience with Rajesh prajapati is really great.

Help us to export reports very easily. All the required details are available on screen(RTA).

A Simple and Efficient product to resolve all you Call center dialing queries.

Great experience, especially [sensitive content] is really supportive and helpful whenever required.

Software is easy to use and features are very easy to understand. Money is worth for this software.

We highly recommend DialShree for its remarkable capabilities in optimizing agent performance and customer service.

This software support all major technologies which help easy integrations with various software of company.

The user interface was very appealling and very easy to use. The navigations are quite good and easily accessible on the main menu.

Sometimes call drop issue happens, but that is not frequent.

Overall it's a good application good to see the multiple iptions which help to create diffrent type of reports.

What ever you need can be done by the team under user specific development in no time.

I have been associated with Dialshree  since 7 years now, used in my last organisation as well. You guys are doing good job.

Everything is superb and smooth in this dialer.

I've looked and tested tons of dialer but nothing come close to DialShree. They have a dedicated support team to help us solve any issue with the dialer very quickly.

Easy to handel and monitoring is great help to get the productivity.

Customer support is excellent and great positive and proactive approach of entire team.

Dialshree is an easy to use software,with most of monitoring features that are likely helpful to maintain track of basic piece of work.

Great experience, from Pratik to Rajesh , entire team is super supportive. Modules are customizable & UI is super swift.

SMS Templates customization can be difficult at times. But their team assist us with everything.

Milan Rathi who looks after our account is proactive in handling and helping us in our existing concerns. He is quick to understand and help in implementation of our new developments.

I've been using DialShree for a few months now, and I have to say, it's made our operations a lot easier. The interface is intuitive, and our customers are happy & our backend processes have improved.

Great experience with good support team. Very happy to work with [sensitive content hidden.

Frustration, anxiety, loss of income. Oh, im sorry, you asked for benefits... um.

Elision is a Nice product for outbound calling.

Great experience, from [sensitive content hidden], entire team is super supportive. Modules are customizable & UI is super swift.

DialShree has one of the best self service platform, customized reports and smooth call connectivity made our job simple & productive. They also have super supportive support staff.

Reporting part is good, GUI is good. Overall experience is good.

User Friendly and customize  software. Software is error free and customer support team is also excellent.

The entire team at Elision has been very helpful with the implementation with the setup, roll out, and everyday use.

Just need to update system time by time with real world problems. I think it is zero error solution.

Means there are some features are really help for reducing the drop calls. And quality of Calls are also good.

Taking time in Customization and sometime very hard to get update.

Really great experience working with DialShree, their solution is advanced to match with market requirements.

We have customized many Api and features as  per our requirement which help us to improve our productivity and business.

It shows me a sales report and details about it which is always 0 and I have no use case.

US Dollar

CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optimizes call center operations. With list management tools that include list scrubbing, recycling, and export capabilities, CallTools enables users to manage their contact lists from a single location easily. The platform also features skill-based call routing that intelligently directs inbound calls to the most appropriate customer agent, and detects voicemail messages for outbound calls to ensure agents only speak to customers.

CallTools’ comprehensive suite of contact center management tools provides valuable insights into call center performance, allowing users to assess call quality and track key metrics such as agent utilization rates and call volumes. With multiple support options, including an online ticketing portal, live chat, email, and phone, CallTools offers comprehensive assistance for all your call center needs. 


Unleash the full potential of your contact center today with CallTools.

LongDescription

Call Transfer

Lead Capture

Performance Management

Access Controls/Permissions

Activity Tracking

IVR/Voice Recognition

Automatic Call Distribution

Voice Mail

Auto-Dialer

Blended Call Center

Lead Distribution

Call Recording

Call Logging

Calendar Management

Call Center Management

Call Disposition

Progressive Dialer

VoIP

Call List Management

Call Routing

Contact Management

VoIP Connection

Help Desk Management

Outbound Call Center

Answering Machine Detection

Lead Management

List Management

FCC Compliance

Call Scheduling

Inbound Call Center

Call Scripting

Hotkeys

Call Reporting

Queue Management

Unified Communications

Predictive Dialer

Caller ID

Campaign Specific Caller ID

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Knowledge Base Management

Telemarketing Management

Real-Time Chat

Chat/Messaging

Dashboard

Manual Dialer

Multiple Parties

FTC Compliance

Alerts/Escalation

Power Dialer

Reporting/Analytics

Monitoring

Lead Qualification

Automatic Lead Distribution

Call Tracking

Preview Dialer

Call Monitoring

Third-Party Integrations

Live Chat

Campaign Management

Data Management

SIP Trunking

Online Voice Transmission

Call Conferencing

Automatic Outbound Dialer

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

CallTools

In Person

Live Online

Webinars

Documentation

Videos

Indian Rupee

Dialshree offers a single point of access to all the information they need regarding leads, opportunities, accounts, contacts, and more. It offers a wide range of features which include appointment scheduling, lead management and follow-ups, email marketing, lead nurturing, social media monitoring and engagement, customer surveys and feedback, analytics dashboards and reporting tools, website visitor tracking and conversion tracking among others.

Dialshree automates various tasks related to sales funnels such as lead generation, lead nurturing through email marketing automation platforms like MailChimp or Salesforce Marketing Cloud and social media channels like Facebook Messenger. The software can be deployed on any web browser or mobile device with an internet connection. 

Visit us @ https://elisiontec.com/products/contact-center-software/

CallTools vs Dialshree

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons