# CallTools Software Reviews, Demo & Pricing - 2026 > Review of CallTools Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/call-center/calltools-profile --- [Home](https://www.softwareadvice.com/) / [Auto Dialer Software](https://www.softwareadvice.com/call-center/auto-dialer-comparison/) / CallTools Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/call-center/calltools-profile/reviews/)[Alternatives](https://www.softwareadvice.com/call-center/calltools-profile/alternatives/) # CallTools 2026: Benefits, Features & Pricing Wondering if CallTools is right for your organization? Our Auto Dialer Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview CallTools 4.8 [(156)](https://www.softwareadvice.com/call-center/calltools-profile/reviews/) Pricing Pricing available upon request ### About CallTools CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optimizes call center operations. With list management tools that include list scrubbing, recycling, and export capabilities, CallTools enables users to manage their contact lists from a single location easily. The platform also features skill-based call routing that intelligently directs inbound calls to the most appropriate customer agent, and detects voicemail messages for outbound calls to ensure agents only speak to customers. CallTools’ comprehensive suite of contact center management tools provides valuable insights into call center performance, allowing users to assess call quality and track key metrics such as agent utilization rates and call volumes. With multiple support options, including an online ticketing portal, live chat, email, and phone, CallTools offers comprehensive assistance for all your call center needs. Unleash the full potential of your contact center today with CallTools. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us! Wondering if CallTools is right for your organization? Our Auto Dialer Software selection experts can help you in 15 minutes or less. ## CallTools User Interface ## Popular CallTools Alternatives Main Product CallTools 4.8 [(156)](https://www.softwareadvice.com/call-center/calltools-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.85Value for money - 4.82Customer support - 4.81Functionality Pricing Available upon request Get Price Alternative Product [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) 4.6 [(142)](https://www.softwareadvice.com/product/171343-Readymode/reviews/) Ratings Breakdown - 4.66Ease of use - 4.49Value for money - 4.46Customer support - 4.58Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [Five9](https://www.softwareadvice.com/call-center/five9-profile/) 4.2 [(483)](https://www.softwareadvice.com/call-center/five9-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.02Value for money - 4.32Customer support - 4.11Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [CloudAgent](https://www.softwareadvice.com/call-center/cloudagent-profile/) 4.5 [(32)](https://www.softwareadvice.com/call-center/cloudagent-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.47Value for money - 4.52Customer support - 4.44Functionality Pricing Starting at $45.00 per month Get Price Alternative Product [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) 4.5 [(391)](https://www.softwareadvice.com/voip/safesoft-contact-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.48Value for money - 4.52Customer support - 4.51Functionality Pricing Starting at $90.00 per month Get Price Alternative Product [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) 4.8 [(325)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.78Customer support - 4.74Functionality Pricing Starting at $25.00 per month Get Price ## CallTools Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Unlimited Minutes Inbound and Outbound Pricing available upon request Plan includes: - Auto Dialer Predictive Dialer Power Dialer Preview Dialer CRM Click to Call Chrome Extension APIs Integrations VOIP Inbound Queues IVRs Ring Groups SMS / MMS Email Templates Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CallTools Features - Popular features found in Auto Dialer Call Center Management Caller ID Call Monitoring Call Recording Call Routing Campaign Management Computer Telephony Integration Predictive Dialer Reporting/Analytics Voice Mail - More features of CallTools Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications Answering Machine Detection API Auto-Dialer Automated Routing Automatic Call Distribution Automatic Outbound Dialer Blended Call Center Calendar Management Callback Scheduling Call Conferencing Call Disposition Call List Management Call Logging Call Queues Call Reporting Call Scheduling Call Scripting Call Tracking Call Transfer Call Whispering Campaign Specific Caller ID Chat/Messaging Compliance Management Contact Database Contact Management CRM Customer Database Customizable Fields Customizable Reports Dashboard Data Import/Export Data Management Email Templates FCC Compliance FTC Compliance Inbound Call Center Integrations Management Interaction Tracking IVR Lead Capture Lead Distribution Lead Management Lead Qualification List Management Live Chat Manual Dialer Mobile Access Monitoring Multi-Campaign Multi-Channel Communication Online Voice Transmission Outbound Call Center Performance Management Power Dialer Preview Dialer Progressive Dialer Queue Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Reminders Reporting & Statistics SIP Trunking SMS Messaging Third-Party Integrations Unified Communications VoIP VoIP Connection ## CallTools Integrations SugarCRM Integration rated undefined from -1 review 3CLogic Integration rated undefined from -1 review Avaya Experience Platform Integration rated undefined from -1 review Keap Integration rated undefined from -1 review Velocify Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review See all 29 integrations ## CallTools User Reviews Overall Rating 4.8 Ratings Breakdown 5 88% 4 8% 3 4% 2 1% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.8 Customer support 4.8 Functionality 4.8 Jeremy C. Verified reviewer Automotive 11-50 employees Used daily for less than 12 months Review source Reviewed May 2026 Airam solved our issue promptly and professionally 5 CallTools is a must if you need a software with a real-time support. Their technology is a game changer if youre looking to scale your business. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: CallTools Support is topnotch. Airam got assigned to my ticket and he went above and beyond from just calling my cell to setup a zoom just to make sure there is no communication barrier. He was able to fix our issue and was very professional. Cons: At this point, everything is taken care of. It will be a different experience for other accounts but in ours, we're in a smooth setup. Vendor Response Hi Jeremy, Thank you for the 5 Star Review. We’re glad to hear Airam provided exceptional support and helped ensure a smooth setup experience. We appreciate your recommendation and look forward to continuing to support your business growth with CallTools! - CallTools Team Replied May 2026 Read More PF Paul F. Verified reviewer Marketing and Advertising 51-200 employees Used daily for less than 2 years Reviewed June 2025 Calltools - Absolute Game Changer! 5 I’ve used just about every calling system out there. Calltools is incredibly superior and has been a game changer for us. We doubled our appointment volume just by being able to adjust and use live filters. We’ve also been able to nourish our leads for longer. Chaz has been absolutely amazing and always there for us whenever we need something. I absolutely love Calltools and would never consider using another software. It has been a complete game changer for us. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: My favorite thing that has been the biggest game changer for us are the live filters. No other software offers something like this where we can be so specific with the redial rules and targeting. I also like how user-friendly and simple the software is to use. We were all able to double our connections per day calling the same leads that we did on other softwares. Cons: I really can’t think of any downsides. The pricing is very fair and far superior to any other software like Mojo, Five9, GHL, or ready mode. Reasons for switching to CallTools Better value and we were needing to try something new Vendor Response Hi Paul, Wow! — thank you so much for the incredible feedback! We're thrilled to hear that the live filters have made such a powerful impact on your team's performance. It’s amazing to know you’ve doubled your connections and appointment volume just by optimizing with CallTools — that’s exactly the kind of success we aim to deliver. We’re also glad the user-friendly interface has made adoption easy, and we’ll be sure to pass your kind words along to Chaz — he’ll be thrilled to hear he’s made a difference! It truly means a lot that, after trying so many other systems, you’ve found CallTools to be the standout solution. We’re honored to be a part of your growth and look forward to continuing to support your success. Thank you again for such a thoughtful and enthusiastic review! - Call Tools Team Replied June 2025 Read More EP Elad P. Verified reviewer Real Estate 2-10 employees Used daily for less than 6 months Review source Reviewed January 2026 Okay overall, but not perfect 3 CallTools is okay- not amazing, not terrible. It handles high-volume outbound calling well, but it doesn’t feel very modern and could be easier to use. Once you get used to it, it’s reliable, but there’s room for improvement, especially on the usability side. It’s a decent option if dialing volume matters more than a polished experience. Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: CallTools does what it’s supposed to do for outbound calling. The predictive dialer works, call quality is generally solid, and once things are set up, agents can move through calls efficiently. It’s helpful when you’re running volume and need something stable rather than fancy. Cons: The platform feels a bit dated, especially the interface. There’s definitely a learning curve for new users, and it’s not the most intuitive system out of the gate. We’ve also had a few small hiccups where we needed to reach out to support to get things sorted. Reasons for choosing CallTools We chose CallTools mainly because it allowed us to centralize outbound dialing without relying on personal phones or Google Voice. With Mojo, we ran into issues with outbound numbers getting flagged as spam, and CallTools was better suited for running outbound calling at scale. Reasons for switching to CallTools We switched from Mojo because it required dialing from separate outbound numbers (personal phones or Google Voice), and we were running into a lot of numbers getting flagged as spam. CallTools made it easier to centralize outbound calling and manage dialing at scale, which was the main reason for the change. Read More SS Sean S. Verified reviewer Financial Services 51-200 employees Used daily for more than 2 years Review source Reviewed March 2026 Platform is intuitive and easy to use 5 Positive, I am continually impressed with their service. Being in the sales and marketing space for 20 years, CallTools is the company you wish existed. I like them an recommend all the time Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Value, Call Dialer, Team, account management, secure system, customer support team is great, data management capabilities are second nature to none Cons: Nothing comes to mind, I am big critic when it comes to faults but they seriously know what they are doing over there and think for me when needed Reasons for choosing CallTools Heard it from multiple people how good it was so gave it a shot. Also; unlimited inbound and outbound minutes Reasons for switching to CallTools Many reasons. Grew out of Five9 and their system was good but the tech wasn’t there Vendor Response Thank you for the 5 Star Review! Thank you for your incredible feedback and recommendation! We’re thrilled to hear that our team, support, and platform continue to exceed your expectations. We truly appreciate your trust in CallTools and look forward to supporting your continued success! - CallTools Team Replied May 2026 Read More JB Jordan B. Verified reviewer Renewables & Environment 11-50 employees Used daily for less than 2 years Reviewed June 2025 Call Tools Review 5 My experience has been excellent so far. Even when we have the occasional issues the support team is on it asap and 99% of the time resolved within a reasonable amount of time. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The functionality of the system is excellent. Tied in seamlessly with our crm. We have been cranking out appts since we made the switch. Also \[sensitive content hidden\] has been an incredible asset, being able to work with him directly we’ve really been able to fine tune our system and get the most out of our data. Cons: Not being able to remove leads from dnc while uploading files. Although the new feature helps big time, just an additional step. Reasons for switching to CallTools More robust system , better functionality for what we are doing. Vendor Response Hi Jordan, Thank you for the fantastic feedback! We’re so glad to hear the system has been performing well and helping you boost your appointment volume — that’s exactly the kind of impact we strive for. It’s also great to know the CRM integration has been seamless and that our team has been such a valuable resource in optimizing your setup. We appreciate your note about the DNC list handling during uploads — that’s helpful insight, and we’re always looking for ways to streamline processes even further. Thanks again for your kind words and continued trust. We're here anytime you need us and excited to support your ongoing success! - CallTools Team Replied June 2025 Read More JM Javier M. Verified reviewer Construction 11-50 employees Used daily for less than 6 months Review source Reviewed November 2024 THe best power dialer 5 We use it everyday and has helped us a lot generating new leads for our business. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Power dialer is the best and the interface is simple. Cons: So far the only thing I don't like that much is the warmimng up phone numbers period Reasons for switching to CallTools Vici was outdated and we needed something more powerful Vendor Response Hi Javier! Thank you for the great feedback! We're glad to hear you're enjoying the power dialer and finding the interface easy to use. It’s awesome to know it’s helping you generate new leads daily — that’s exactly what we aim for. We understand the warm-up period can be a bit of a hurdle, but it’s in place to help protect your numbers and ensure long-term deliverability. That said, we’re always looking for ways to make that process smoother. Thanks again for sharing your experience — we appreciate having you with us! - CallTools Team  Replied June 2025 Read More EF Eric F. Verified reviewer Financial Services 11-50 employees Used daily for less than 2 years Review source Reviewed August 2024 Quality Software, Exemplary Support 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Their customer service is spectacular. Any time that I have a problem, it's solved the same day. Cons: The complexity. This software comes with a massive learning curve. Reasons for switching to CallTools Poor customer support, poor lead managment, and pay per minute pricing model. Vendor Response Hi Eric, Thank you for the 5 Star Review! - Call Tools Team Replied August 2024 Read More RB Ryan B. Verified reviewer Marketing and Advertising 2-10 employees Used daily for more than 2 years Reviewed June 2025 Good 8 Year Customer Experience 5 We've been a client now for 8 years. We've always been able to rely on CallTools for the support we need to keep our operations going. Our Account Executive \[sensitive content hidden\] and her team are great work with. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The system is simple to navigate. Technical support is responsive and available when assistance is needed. The platform makes it easy to train reps. Cons: Call export logs can be a little complicated to build. We sometimes need to track certain dispositions and that isn't always possible depending on the details we need. Vendor Response Hi Ryan, Thank you so much for your continued trust and partnership over the past 8 years — that truly means a lot to us! We're glad to hear the platform has been easy to navigate, train on, and that our support team has been there for you when needed. We appreciate your feedback regarding the call export logs and disposition tracking. That’s valuable insight, and we’re always looking for ways to improve reporting flexibility to better meet your needs. We’ll be sure to share your kind words with our team — they’ll be thrilled to hear it. Thanks again for your loyalty and for being such a valued part of the CallTools family! - CallTools Team Replied June 2025 Read More Jason H. Verified reviewer Real Estate Self-Employed Used daily for less than 6 months Review source Reviewed July 2025 The software works well 4 The software is easy to use if you have a PC or Mac using chrome. I feel the tech support was helpful and the learning curve is steep but they do teach you on everything you would need to get started. The software is so fast to lead. Ratings Breakdown 3 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Their willingness to make things right and their sales and service agents are nice and generally honest. Cons: Learning curve is huge, but once you understand it, it works Reasons for switching to CallTools software delays with call quality issues Read More LM Ludwig M. Verified reviewer Real Estate 2-10 employees Used daily for less than 6 months Review source Reviewed November 2024 CallTools - quick to respond customer service. 5 Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: CS is quick to respond, works in understanding the issue and suggest the best approach to solve any problem. Cons: Haven't had any issue so far with their customer support Reasons for choosing CallTools broad feature set and cost-to-value mostly Reasons for switching to CallTools broad feature set and cost-to-value mostly Vendor Response Hi Ludwig, Thank you for the kind words! We're thrilled to hear that our customer support team has been responsive and helpful. It's great to know you've had a smooth experience so far — we’re always here if you need anything! - CallTools Team Replied June 2025 Read More Showing 1 - 10 of 156 Reviews [See All Reviews](https://www.softwareadvice.com/call-center/calltools-profile/reviews/) ## CallTools Popular Comparisons [Readymode vs CallTools](https://www.softwareadvice.com/compare/171343-Readymode/vs/223069-calltools/)[Five9 vs CallTools](https://www.softwareadvice.com/call-center/calltools-profile/vs/five9/)[CloudAgent vs CallTools](https://www.softwareadvice.com/call-center/calltools-profile/vs/cloudagent/)[Convoso vs CallTools](https://www.softwareadvice.com/call-center/calltools-profile/vs/safesoft-contact/)[DialedIn CCaaS vs CallTools](https://www.softwareadvice.com/call-center/calltools-profile/vs/chasedata/)[Amazon Connect vs CallTools](https://www.softwareadvice.com/call-center/amazon-connect-profile/vs/calltools/)[Zendesk Suite vs CallTools](https://www.softwareadvice.com/compare/26892-Zendesk/vs/223069-calltools/)[Kixie PowerCall vs CallTools](https://www.softwareadvice.com/call-center/calltools-profile/vs/kixie-powercall/)[JustCall vs CallTools](https://www.softwareadvice.com/call-center/calltools-profile/vs/justcall/)[TCN vs CallTools](https://www.softwareadvice.com/call-center/calltools-profile/vs/tcn/)[Dialpad vs CallTools](https://www.softwareadvice.com/call-center/calltools-profile/vs/dialpad/) [Compare All Alternatives](https://www.softwareadvice.com/call-center/calltools-profile/alternatives/) ## Other Top Recommended Auto Dialer Software [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (565) Recently recommended **5** times [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) **4.6** (142) Recently recommended **3** times [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (483) Recently recommended **2** times [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) **4.5** (391) Recently recommended **2** times Stuck Between Options? 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