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> Reviews of CallTools. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CallTools is a good fit for you!

Source: https://www.softwareadvice.com/call-center/calltools-profile/reviews

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CallTools Reviews

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[Overview](https://www.softwareadvice.com/call-center/calltools-profile/)

Reviews

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# CallTools Reviews

## Reviews Summary

## Overall Rating

4.8

* * *

## Ratings Breakdown

5

(137)

4

(12)

3

(6)

2

(1)

1

(0)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.8

Value for money

4.8

Functionality

4.8

* * *

### Pros

"It handles high-volume outbound calling well, but it doesn’t feel very modern and could be easier to use. Once you get used to it, it’s reliable, but there’s room for improvement, especially on the usability side."

"We doubled our appointment volume just by being able to adjust and use live filters."

"The costumer service, the ability to customize it, and that we can have many phone numbers!"

### Cons

"Then after signing up \[sensitive content hidden\] from tech support onboards me and say woah you use a chromebook, that might not work you may want to get a PC or Mac."

"Call export logs can be a little complicated to build."

"So I signed up, the next day complained about the misinformation told to me and how I lost $119 for their mistake."

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CallTools Reviews, Pros and Cons - 2026 Software Advice