Firefly Reservations vs ResNexus

Firefly Reservations has 34 reviews and a rating of 4.65 / 5 stars vs ResNexus which has 298 reviews and a rating of 4.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.65 / 5 (34)
4.74 / 5 (298)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 3, 2022
September 27, 2022
Pros/Cons
  • Pros

  • The greatest thing about this software is the customer service behind it. If we ever have questions they are just a phone call away.
  • The software is very intuitive and easy to understand. There are features galore.
  • Cons

  • My number one complaint is that Firefly does not integrate with Clover POS systems.
  • Nothing about this software is difficult. You have to take it upon yourself to learn what's available.
  • Pros

  • I love the ease of use and the support. They are also always updating and adding products/services to increase revenue.
  • Very professional, easy to use, and versatile reservation software. Great price point for small, seasonal lodging businesses.
  • Cons

  • In regards to the reservation system, it is a bit annoying that when I mark a checked-out, it does not take me back to the grid.
  • Not sure, maybe just lack of experience on my part.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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