Some features are hard to use, while some require additional software/technological tools.

I've also found that the staff are extremely helpful and patient in helping work out just about any issue I've encountered. Compared to the other options, Fusion is much greater.

I love that this software is dedicated to the success of recreation programs.

Customer service is outstanding and always very helpful to at all levels with analyzing and fixing problems.

There have also been some issues with court bookings. People not able to cancel a court (and when they do they get no confirmation that it has been cancelled).

Overall, the innosoft staff are unbelievably nice, competent, and passionate about what they do.

The platform itself has been a nightmare because of its lack of functionality for our needs as well as the link the time it takes to make any adjustments.

With their current leadership, they should stay at the top of the ladder with the best rec software and campus solutions.

I appreciate the quick customer support and friendly education specialists. It is nice that the staff comes from campus recreation.

User Friendly, easy to navigate, reports are easy to run.

The online portal is likewise very straightforward allowing a good deal of customization. They have a rapid development cycle and actively work to remedy issues.

However, still useful in its abilities and having access to older data for easy transference and reflection.

They are great at teaching the software and troubleshooting with you. Their step-by-step instructions are constantly a great tool for students and professional staff members.

Innosoft Fusion is the BEST software on the market, bar none. It's user friendly, versatile and has helped us further our mission with ease.

Software works well so long as you use a vanilla implementation and do not require any integration.

Future requests do not have timelines, unable to make small edits with current system, there are usually errors (minor) after updates.

I attended their first Fusion Summit which was a wealth of information. It has been easy to learn, easy to train others and the user manuals are easy to get to for general questions.

At our facility we do our best to utilize as much as possible. Currently we are using Access, Calendar/Reservations, Sales, and Equipment.

This makes locker clean out a breeze. But most importantly the quick response time provided by the support staff when there is an issue is fantastic.

I appreciate the ability to capture reporting information for personal training and other FitWell services, like Massage and fitness events.

FUSION is a dedicated company that continues to grow but not out price university recreation budgets.

This software is great for access management, membership and pro-shop sales, and guest/alumni card printing. It is an improvement on any of our previous systems.

Rental agreements are cumbersome and difficult to adjust.

It is user friendly, works great with our University Banner system and the support staff are excellent. Continual updates and new releases of modules are a great benefit too.

The online options allowed have been a great benefit. Their customer service has been fantastic and they follow up on issues new and old working to remedy them.

They get back to me quickly within minor or major issue which is always comforting. Fusion has made our operations so much better than they have ever have been at WashU and is worth the investment.

I love this company, I value the Innosoft team and I would recommend Innosoft Fusion to everyone (And I do!).

We have had several times where our website and client have been down for hours which has negatively affected our services and programs.

Still waiting on upgrades that we requested. Have a ticket in but no response on status.

There are a few features that are missing for us, but once we report them they are willing to see which ones are possible to add in the future.

The software integrates wonderful and seamlessly into our current website - no fussing with sending our members to an unknown website for registration.

This product has been relatively easy to use. The token feature is going to be very useful for our organization.

I like how comprehensive it is. I also like that we can incorporate other people as Admins to be able to view the people fro their group who register for an event.

The technical support is very good and the software is very user friendly.

Getting a trigger to fire without having to save the page multiple times is a challenge. Users keep getting error messages about refreshing the page, which they do to no avail.

Poor controls and oversight over registration fee collection. Registration forms were eye-tests and poorly designed.

Overall our experience has been great. Our registrants know and trust the software and our day camp is better known for it.

Regpack is an easy to use and affordable software solution that is a perfect fit for our small nonprofit.

I enjoy the benefits of this program being versatile to fit our needs.

SENSITIVE CONTENT HIDDEN] provided us with flexible pricing options and helped us find a solution that was affordable and appropriate for our registration needs.

Do not use this BETA software - It has basic functionality missing that EVERY other software has.

Regpack has been very quick to resolve issues during our setup process and the q&a session they provided before going live was very helpful.

Extremely disappointed by features, buggy UI, poor support.

I would highly recommend the product  to anyone looking for a comprehensive registration and management program.

The support in getting setup made it so easy to set and ready to go. Customer support was amazing at helping me make setup decisions.

I have to say that Amanda Neis was amazing. She was able to set up the most critical project easily and effortlessly and within my very rapid turnaround.

Yesterday Regpack support emailed to report that the had fixed the problem, so we walked the registrant through and again they received an error.

We needed more customization with our registration software because of the way we run our operation. Our previous software company was great but we had to change our workflow to fit in.

The way Regpack is set up, we can do pretty much anything we want. We especially love the payment plan options and that they are completely customizable and automated.

Cost effective for non-profit registrations; ability to transfer names to an excel spreadsheet; helped move our registration system to fully online.

We are a new client, and I'm not super technology proficient but the RegPack system is user friendly and once you understand the ins and outs it is super easy to use.

Love the interface, customer support, and vibe of the company.

The more I work in it the better I love it. I love all the automatic emails and how easy it is to sort and filter to get the info you need.

Canadian Dollar

Fusion helps businesses create and manage a database of contacts. It allows users to keep track of all their contacts met via conferences, seminars, and other events as well as organize them by company, industry, or location.

Using Fusion, teams can quickly find contact information such as names, email addresses, phone numbers, physical addresses, social media accounts and more according to requirements. The solution provides a suite of CRM, ERP, and financial modules with tools for marketing automation and sales forecasting.

LongDescription

Contract/License Management

Family Memberships

Registration Management

Class Scheduling

Calendar Management

Activity Management

Email Templates

Self Service Portal

Facility Management

Rental Management

Booking Management

Inventory Tracking

Membership Management

ACH Payment Processing

Website Integration

Reporting & Statistics

League/Team Management

Billing & Invoicing

Facility Scheduling

Equipment Tracking

Check-in/Check-out

Pricing is based on the size of your customer base

Email/Help Desk

Phone Support

24/7 (Live Rep)

11-50

51-200

201-500

Fusion

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

Regpack is a comprehensive online registration platform trusted by more than 7,000 organizations worldwide. Regpack gives you the tools you need to manage every aspect of your event or program including flexible form building, real-time dynamic reporting, integrated online payments, automatic payment plans, variable pricing, and more. Our clients see an increase in enrollment, revenue growth, and are more efficient in day-to-day management tasks.

Support Ticket Management

Real-Time Analytics

Multiple Payment Options

Milestone Tracking

Recurring Giving

Parent Portal

Surveys & Feedback

Faculty/Staff Management

Enrollments/Onboarding

User Management

Electronic Payments

Personalization

Status Tracking

Online Giving

Multi-Day Booking

Committee Management

Payment Processing

Recurring/Subscription Billing

Application Management

Online Forms

Deferred Billing

Group Registration

Customizable Reports

Dues Management

Access Controls/Permissions

Activity Tracking

Debit/Credit Card Processing

Subscription Management

Recurring Invoicing

Bank Reconciliation

Mobile Payments

Sponsorship Management

Immunization & Allergy Tracking

Electronic Signature

Order Management

Reservations Management

Online Registration

Credit Card Processing

Invoice Management

For Nonprofits

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Communication Management

Customer Accounts

Customer Database

Refund Management

Transaction Monitoring

Customizable Fields

Medical Management

Conferences/Conventions

Member Database

eCommerce Management

Attendee Tracking

Scheduling

Data Import/Export

Promotions Management

Accounting

Multi-Location

Onsite Registration

Contact Management

Self Check-In/Check-Out

Student Management

Badge Management

Multi-Currency

Email Marketing

Mobile Access

Online Payments

Sales Reports

Survey/Poll Management

Dunning Management

Membership Renewals

Compliance Management

Real-Time Data

Ticketing

Payment Processing Services Integration

Gift Matching Management

Grant Management

Data Security

Enrollment Confirmation

Vendor Management

Mobile Giving

Payment Fraud Prevention

For Summer Camps

Credit Card Management

Marketing Automation

Role-Based Permissions

Client Portal

Sales Tax Management

Event Scheduling

Real-Time Notifications

Pricing Management

Web browser (OS agnostic)

Pricing starts at $125 per admin license and includes unlimited users, projects, emails, reports, and more. Learn more with a free demo and by contacting Regpack directly for more pricing information.

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