The limited options for the tech accounts provide me with extra work editing their times.

This software is very user friendly and fairly easy to navigate. It is a great improvement from our previous work order and inventory system.

Mobile apps and the ability to track labor and costs. Not to mention spare parts and inventory.

The connector tools seems to be broken. I have had several issue with this.

With unlimited users I am able to expand to more than just my maintenance responsibilities. The ease of use and price make this the best CMMS on the market in my opinion.

This software is very easy to use in comparison to others on the market. I like the fact that their is a lot of possibilities to customize the data.

There are areas I do not use due to other software packages that are in our organization. Customer support has been very good.

Ability to put in meter readings is terribly painful. You cant add parts while in a workorder.

The ease of user integration for work order managment.

Which doesn't sound like much but every thing you click will have load times. The app is terrible and unusable.

I am very pleased with their current level of customer service.

Training was excellent and the instructor was able to answer all our questions quickly.

Overall Asset Essentials has been an incredible tool to show accountability for work orders on multiple levels from the techs, to requesters, to locations and even assets that are problematic.

Couple this program with InventoryEdge, a separate module, but well integrated functional step up into a more sophisticated asset maintenance program.

Asset Essentials has a very easy to use platform and mobile app. It allows my technicians to stay on the move across our 5 facilities.

Overall, the transition team was prepared and extremely helpful.

I am very pleased with the software and it's capabilities. It would be nice to maybe have some videos on how to customize the screens.

I had trouble with the internet version. It would not close end of day without locking up.

Their support staff is excellent and responsive to all of my needs. A recently released cloud version includes small changes that overall make it better than the old version.

At the price it is the best value of any program out there. Customer support is second to none.

Emulating a DOS based program would bring stability, it makes odd errors like switching customers and dates.

The new vehicle selection menu is terrible compared to the old full screen version, it's bad enough we don't even use it when booking appointments any more.

It is the best program for the money out there. It is a low overhead software that can run fast on older machines.

I love that using Baymaster is easy - for example looking up a service history is at your fingertips. This is especially useful when a customer is on hold or at your service counter.

Using the cloud will be a disaster identity theft, theft of intellectual property and not being able to access the program when the internet crashes will be some of the problems.

Great communication and quick service when needed.

We have used Bay-Master since 1997. I appreciate all the features and would recommend it to any automotive repair shop it its invaluable for keeping track of everything.

Very happy with system design and capacities. Great value for the fee.

The customer support in this program is awesome. The technicians are friendly, you get to talk right to a person, and they are very knowledgeable about the program.

Very easy to use well laid out not over burden with layers of crap.

When it crashes it seems your the only ones that can fix it there is no fix it self buttons.

We are producing accurate, easy to understand invoices with very little effort. Customer communication has improved with our ability to send canned text messaging quickly and easily.

Great software, history, diagnostic/estimating, ease-of-use, all into one program.

My experience has been one of the best investments in our business after over 30 years.

Repair history is the best. It’s easy to search prior repairs.

This software is SO easy to navigate through. It is user friendly and has a lot of additional features.

We love the way we can easily look back on work history and previous repairs done to a vehicle. Program is pretty easy to use.

The texting feature found on both versions is  great way to improve customer communication and efficiency with very little effort.

Customer support is awesome. I really like the web based program.

It integrates with other info systems well. It prints understandable upfront invoices for customers.

The online version lost quite a few functions my shop used from the pervious version.

The program is just perfect for my needs and my customer.

Ease of use, good integrated tools in system, easy customer look up.

Ease of use, good technical support if/when needed.

Part description has limited space. If you want to be very descriptive in naming a part you are limited.

US Dollar

Asset Essentials by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management platform designed for smarter, more efficient maintenance and operations. Brightly, now a Siemens company, is the global leader in intelligent asset management solutions. Over 12,000 operations leaders utilize this system to manage more than 49 million assets and 386 million work orders. This user-friendly platform empowers organizations to cut maintenance costs, improve productivity and make smarter operations decisions. 

With Asset Essentials, users initiate, assign, and track the progress of existing maintenance work orders, as well as create advanced workflows with preventative maintenance (PM) scheduling to improve long-term asset health. 
Users set and monitor asset thresholds with predictive maintenance (PdM) utilizing IoT sensors to reduce asset downtime. 
The free mobile application allows technicians to capture parts transactions or quickly issue work orders during a failed task – even in poor connectivity areas – enabling them to accomplish more out in the field or off-site. The solution also allows users to easily track and manage inventory of frequently used parts, streamlining just-in-time maintenance to ensure they have what they need – when they need it. The solution is packed with analytical and reporting and capabilities, with 100+ predefined reports, dashboards, and KPIs, empowering users with real-time data and analysis at their fingers to make and justify critical operational and budget decisions.

Asset Essentials integrates with your software ecosystem through our open APIs – as well as other Brightly products – ensuring a continued 360-view of your operations. 

At Brightly, we’re proud that our clients call our support “legendary.” We partner with you to bring deep, industry-focused expertise, integrated technology and committed client service teams to help you accomplish more than you think is possible. Whether it is before, during or after implementation, our support team is always just a call, chat or email away. And, if you want to connect with peers or conduct your own due diligence, the Brightly Community is just a few clicks away for instant product help and peer connections. 

Asset Essentials is a highly configurable platform designed for manufacturing, education (public K-12, higher education, and private and independent schools), government (local, county and state level) and membership organizations (YMCAs and country clubs).

LongDescription

Employee Management

Work Order Creation

Barcoding/RFID

Status Tracking

Service Request Management

Equipment Management

Interoperability

Contract/License Management

Project Management

Customer Database

Scheduled/Automated Reports

Job Management

Calendar Management

Scheduling

Audit Trail

Technician Management

Mobile Access

Fixed Asset Management

Inventory Tracking

Depreciation Management

Compliance Management

Geocoding

Internet Mapping

Routing

Historical Reporting

Vendor Management

Maintenance Management

Labeling

Preventive Maintenance

Service History

Map Sharing

Workflow Management

For Schools

Residential Properties

Asset Tracking

Inspection Management

Alerts/Notifications

Equipment Maintenance

Automated Scheduling

Color Codes/Icons

Work Order Management

Billing & Invoicing

Real Time Reporting

Asset Lifecycle Management

Facility Scheduling

Inventory Control

Reporting/Analytics

Commercial Properties

Room Scheduling

Prioritization

Equipment Tracking

Incident Management

Predictive Maintenance

Third-Party Integrations

Maintenance Scheduling

Document Management

Inventory Management

Census Data Integration

Communication Management

Location Tracking

Facility Asset Management

Spatial Analysis

Data Visualization

Map Creation

For Mechanical Equipment

Mac OS

Web browser (OS agnostic)

Windows 10

Contact Brightly Software for pricing information or a quote.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Asset Essentials

In Person

Live Online

Webinars

Documentation

Videos

Bay-master is an auto shop management app that can be deployed both on the cloud and on-premise. This tool tracks inventory, labor, payments, service history, and online ordering. Bay-master also offers a built-in margin calculator, which automates pricing while calculating cost, margin, and retail values. Other features include customizable labor packets, pre-set customer discounts/surcharges, and ticket management preferences. 




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