Asset Essentials Software
Dude Solutions provides a suite of cloud-based maintenance management applications that provides businesses with centralized requests, automated maintenance workflows and reporting.
Asset Essentials is suitable for manufacturers, warehouses and distribution centers. Users can create work order requests and take advantage of tracking and reporting. Asset Essentials allows the user to create maintenance schedules, automate work orders and assign and manage recurring tasks.
The Asset Essentials mobile app allows maintenance teams to access spare parts inventory via QR code scanning, track labor hours and take pictures right at the equipment they’re working on.
Since Asset Essentials is a cloud-based system, it can be accessed from anywhere. The system is maintained in a secure data center by the vendor and users always have access to the most recent version and the most up-to-date information.
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Dashboard -
Mobile app -
Parts & POs
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10
50 Reviews of Asset Essentials
Chris from Kroc Center
Specialty: Other
Employees number: 201-500 employees
January 2018
January 2018
Very friendly to the user and guides you step by step
Very good for the price
Pros
Easy and simplistic steps to process your order with customization. I like the graphs and data presentation.
Cons
Report generation on schedule. Limitations on search feature. Wish there was email notification when work was complete
Jerry from Louisville distilling Co
Specialty: Food and Beverage
Employees number: 51-200 employees
August 2017
August 2017
Great software and support
Pros
Easy to use. We are a new start up company. The software had an asset section where you can add all parts and shop drawings associated with each piece of equipment. You can customize reports and set up pm schedules.
Paul from Atlas Manufacturing
Specialty: Manufacturing
Employees number: 51-200 employees
June 2017
June 2017
First CMMS at Atlas
Pros
MaintenanceEdge start up has been amazingly simple. Once our equipment list was finalized and given to Dude Solutions, their team completed all the data entry allowing free time for our end users to familiarize themselves with the software. The navigation is easy and training went smoothly and quickly. The support staff has been lightening quick about any questions that have come up. On going weekly scheduled meeting with our dedicated representative from Dude have reinforced training and expanded regularly on our knowledge of the program.
Cons
There are a few functions that have been lacking that tech support has been made aware of. Not all of the reports are able to be automatically generated on a schedule, ie. Downtime. I would like to see the ability to toggle some of the fields on or off depending on the end users preferences.
Ronald from Pretty Lake Camp
Specialty: Non-profit
Employees number: 2-10 employees
June 2017
June 2017
Camp Facility Director
Great customer service
Pros
Out of all of the products I reviewed and sampled the Maintenance Edge by Dude Solutions offered the lowest cost.
Cons
I would like it if Maintenance Edge by Dude Solutions would allow PM's to sync with a google calendar.
Todd from Buzzi Unicem USA
Specialty: Construction and Engineering
Employees number: 51-200 employees
June 2017
June 2017
Impressive product
Pros
Outstanding customer service. Flexible products to fit any size or type of industry. Intuitive design makes it easy to use.
Cons
Still in the process of implementing the system.
Liam from Skyfold Inc.
Specialty: Manufacturing
Employees number: 51-200 employees
May 2017
May 2017
Ease of use
Pros
How easy it is to set up the software. Costumer service and support during implementation has been excellent. Looking forward to have it fully implemented and running all maintenance functions through the "Dude"
Norm from Major Cable Manufacturing Company
Specialty: Manufacturing
Employees number: 10,000+ employees
May 2017
May 2017
Easy to use and capable.
This system will satisfy our needs for at least the initial five years of a conversion to RCM.
Pros
Ease of use for price, great reporting. The Dude Intelligence reporting is newly developed and comes right out of the box with great graphs and organized data.
Cons
Currently limited in long term root cause failure analysis due to restricted levels of asset organization.
Chris from Teknion Furniture Systems
Specialty: Manufacturing
Employees number: 501-1,000 employees
January 2017
January 2017
MaintenanceEdge by Dude Solutions
We are launching the use of MaintenanceEdge to manage our Preventive Maintenance system, replacing a spreadsheet based system in place for years. The system is used to create Preventive Maintenance tasks specific to each piece of industrial equipment, and schedule them recurring as required.
Pros
Very simple and intuitive to use. Permission levels can be set up to let users have sufficient access to edit database records and fields without too much restriction. This allows for good customization.
Cons
There are limitations with search and look up features for certain fields of the data records. In most cases, one can search based on any data field, but in some key cases this is not easy and a round about way of finding a record is required.
Advice to Others
Request trial version of the software to familiarize yourself with its specific capabilities and shortcomings before committing to it.
Consult with Dude Solutions about their help to migrate an existing database at launch, to save having to do this record by record oneself.
Kevin from The GEO Group Inc.
Specialty: Other
Employees number: 5,001-10,000 employees
November 2016
November 2016
FacilityDude
We have been using MaintenanceEdge by FacilityDude for for 4 months now and we love it. The software is very user friendly and easy to use compared to the old software that we had (EAM by Infor). The team from FacilityDude was very helpful with the switch over from one program to the other. I would recommend this software to any one that are look for a good and user friendly CMMS system.
Pros
Easy to use, unlimited support from the team at FacilityDude
Cons
None
John Morgan from WIKA Instruments Ltd.
Specialty: Manufacturing
Employees number: 201-500 employees
November 2016
November 2016
Affordable and loaded with features
The training from Dude Solutions was great, and the customer support is amazing. The program is cheap and it relatively easy to use and includes an app for phones that comes in handy on the shop floor. The downside for me so far is the lack of ability to easily define email notification structure.
Pros
Affordable, easy to deploy, app for portable devices, and great reporting options.
Cons
User roles are limited to predefined categories, and those categories define who receives emails when work orders are created. Also, there is no email notification once the work is completed.
Advice to Others
Don't waste $$$ on a similar software, buy this one and enjoy endless customer support and unlimited user accounts.
Kiet from Sysco Victoria
Specialty: Wholesale Distribution
Employees number: 201-500 employees
October 2016
October 2016
full package deal
Full functionality for one price, unlimited training, unlimited users, etc. Don't have to pay for add-ons
Pros
full functionality for one price
Cons
No trial versions availble
Jim from Arlington Countryside Church
Specialty: Religious Institutions
September 2016
September 2016
Stong Product
Likes Best
The product has been good, but the customer service and training has been what has made it a success
Likes Least
There are a few things that I wish took a few less clicks to complete.
Recommendations
CMMS is only a good fit if it matches the way you do things already. Make sure that you are willing to adapt to anything that is different than how you normally would operate.
Liz from Teknion
Specialty: Other
September 2016
September 2016
Easy to use
Likes Best
It's Simple to use, and I like that you can see everything requested.
Likes Least
From what I've experienced so far, everything is working well, I really don't have any least likes.
Recommendations
I don't have any recommendations, at this point, as I find the software really simple, from my perspective.
Aaron from Teknion Ltd.
Specialty: Manufacturing
September 2016
September 2016
Good experience generating and managing work orders
Likes Best
The best thing about this software is the elimination of paper hard copies of work orders as well as the ease of tracking and generating the maintenance work orders.
Likes Least
Although the software has a large number of features, some are underused because their placement or implementation in the user interface is not entirely intuitive in all situations.
Recommendations
Consider MaintenanceEdge as easy to implement and maintain because it is a browser-based instead of installed software
Rockson from Teknion Ltd.
Specialty: Manufacturing
September 2016
September 2016
Good product with excellent service
Likes Best
Very responsive in terms of communication and training. The product is reasonably in price and has great flexibility and capacity.
Likes Least
The cloud software seems to be less customized than anticipated. Overall, it's still acceptable.
Recommendations
The webinar demonstration is highly recommended with Q&A at the end.
gene from warren wilson college
Specialty: Aerospace
September 2016
September 2016
the ease of using a managment software program
Likes Best
the ease of user integration for work order managment
Likes Least
some limitations of the software and the learning curve can varied
Recommendations
give it some time before deciding that it is not for you
Chris from Ridgedale
Specialty: Religious Institutions
April 2016
April 2016
Great Product.
Likes Best
The software was easy to use and the customer support training team was excellent.
Likes Least
Possible updated look. For example the app actually looks better than the web application on my desktop.
Recommendations
I do not have any recommendations for this at this time.
Eric from Seal Bond
Specialty: Manufacturing
March 2016
March 2016
Great product. Simple and easy to learn and use.
Likes Best
Easy to learn and use. Great support! keeps great track of PM's and projects.
Likes Least
Not anything I can think of. only been using it for 3 months.
Recommendations
Great support and instructions from a live person. Makes it easy to learn, because you can ask questions as you are learning the system. They do not give you too much info every instruction session. They show you what to do, then give you "homework" to apply what you just learned.
Darryck from Triumph Controls LLC
Specialty: Aerospace
February 2016
February 2016
Perfect software for our small facility
Likes Best
Product is simple to learn, teach and utilize. Vendor is easy to contact and communicate to. Quick to respond and solve anything we are not understanding. Quick to address any changes we desire.
Likes Least
PDF prints of the graphs could be better quality. However the detail is great
Recommendations
Make sure you understand the support and training that all vendors are providing. Facility Dude is the bomb.
Nathan from Anderson Technologies
Specialty: Automotive
January 2016
January 2016
Preventative Maintenance software
Likes Best
The software has the best (easiest to navigate and common sense flow) user interface out of the 4-5 competitors that I evaluated. The sales rep that I worked with was low pressure and responsive to my needs and questions. Implementation cost and annual service costs were very competitive. The after purchase training and setup was also very positive. I have a point person and scheduled time blocks for training and continue to have great customer service 3 months after implementation. In fact my training rep. emailed me today asking how things were going and if I had any questions.
Likes Least
In a perfect world, I would like to tailor the software to my specific needs and industry. Facility Dude is a generic software from the sense that it accommodates the language and requirements spanning several very different industries. I have had to be creative in a few cases with how we classify groups and naming convention. Not a big issue however the inability to have some level of customization would be my only complaint.
Recommendations
Demo's are a great way to interact with the various software packages and definitely allowed my team to make better decisions. Lack of Contracts if your buying the software or using a web based system are also a great way to use reduce risk if the software doesn't provide what you are looking for.
Edward from Wallace Solution, C.A.
Employees number: 11-50 employees
April 2018
April 2018
Affordable and easy to deploy
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
the customer support is amazing
Pros
I like the graphs and data presentations, also it has easy and simplistic steps to process orders with customization.
Cons
In this software there are limitations with search and look up features for certain fields of the data records.
February 2018
February 2018
A good solid maintenance management solution
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros
Cloud based software doesn't need installation. The onsite customer support and installation was phenomenal. It's really easy to use and doesn't require much training. CSV export/import facilitates data transfer among applications.
Cons
It's focused only on maintenance management, which may be a limitation for some. It does not do min/max inventory point reordering.
January 2018
January 2018
Not so great.
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Kept up with maintenance schedules fairly well.
Pros
User interface is simplistic.
Cons
Not easy to navigate or find backend information. I do not like how work for the day is presented.
Royden from Swisslog
April 2017
April 2017
Dude solutions team delivers a great product
Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
The software interface is easy to use and the team is second to none when it comes to customer service. The team is always looking for improvements as well.
Allen from VA Medical Center
February 2014
February 2014
Preventive Maintenance Program
Ease-of-use
Usability
Product Quality
Quality
Support
¿We began using MaintenanceEdge because we needed a better preventive maintenance program. Our previous program lacked specific information about what work needed to be done and what had been done. MaintenanceEdge helped us set our new baseline for proper preventive maintenance. We feel confident PM gains the maximum life out of our equipment. We have an accurate inventory and the maintenance equipment records are helpful during regulatory reviews. In fact, The Joint Commission called our system `a best practice¿ from their experience during our last review. In addition to improving our PM program, it also improved our operations and staff scheduling almost immediately. Having the ability to run reports showing open or in-progress work orders helps us to more effectively allocate staff and resources. Our day-to-day operations are a lot smoother now.¿
Brad from Central Washington Comprehensive Mental Health
February 2014
February 2014
Customer Support, Reporting Features, Increased Productivity /Accountability
Ease-of-use
Usability
Product Quality
Quality
Support
The customer support at Facility Dude is fantastic! The Facility Dude staff are knowledgable and very quick to respond with answers to my questions as well as questions the rest of my team may have. The are very personable and understand that not all of us are computer geeks so they explain solutions in terms we can understand.
¿We have multiple facilities across three counties, so we are mindful of travel time and expense. MaintenanceEdge helps us prioritize assignments which has greatly improved our productivity. We can easily see the most important items and address those first. MaintenanceEdge has also enabled us to do benchmarking and analyze our data to determine how we are utilizing our resources. Information from the system is essential when we advocate for additional staff or plan for future needs.¿
Tim from YMCA of Middle TN
January 2014
January 2014
Great product for small and large-scale operations
Ease-of-use
Usability
Product Quality
Quality
Support
I've been using Facility Dude software for several years now and have enjoyed how efficient it makes communication on every level. Its basic use for those requesting work orders to be done is very easy to navigate - which is perfect for those who are not frequently using the software, but need to get some work done.
The larger scale - mostly tracking for several different locations - can be a little more difficult because of the vast scope of things the software can do. However, just about every problem can be solved with some practice paired with their staff service.
Shawn from SaskCentral
January 2014
January 2014
MaintenanceEDGE
Ease-of-use
Usability
Product Quality
Quality
Support
We were looking for a new preventative maintenance system for our facility when we stumbled upon the MaintenanceEDGE product by Facility Dude. Setting up the system was very simple and if we required support it was always a professional and very friendly experience with the staff at Facility Dude. Once the program was built, going in and making required changes were made with ease unlike the cumbersome system we were accustomed to.
The work order system was something we weren't looking for but it was included within the MaintenanceEDGE product so we decided to implement it. It certainly has proven to be a very valuable tool in tracking labour and maximizing resources as well as providing our clients with a very interactive and user friendly work request system.
TJ from Spalding County, Georgia
January 2014
January 2014
A Tool You Can Not Go Without
Ease-of-use
Usability
Product Quality
Quality
Support
We initially began using Facility Dude in July of 2013. Are initial goal was to utilize Facility Dude in several departments thru out our Government entity. The startegy was to start out slowly to see if the software would meet our needs. After adding our fifth department last week, we have become very pleased with its performance.
Facility Dude is currently being used in our following departments: Parks and Recreation, Public Works, Communications, Community Development and Construction and Maintenance. Each department is on schedule of implementaion of various degrees and levels. The unique aspect of Facility Dude is that the departments have been able to operate seperatley within the same account while the sytem stays intact as a whole. This allows for upper management and county officials to view a snap shot of all departments at any given time. The other crucial advantage of using one work order system is that departments can easily exchange information without restriction.
Facility dudes internet based access does not burden hardware specifications allowing us to be creative in finding efficient means of operation. For example we can utilze Ipad technology that is a few years old allowing us to purchase used hardware at a much less expensive expenditure. This carries over to not needeing as powerfull technology in relation to overall hardware costs.
Several times while implementing Facility Dude we have come across needs that were not readily tested already within the workings of the original system. Facility Dude has been very helpful in working with us in developing protocols to work thru these "custom to us" features. Currently we are working together in areas that need fine tunning.
The overall impression we have recieved from our online in the field staff has been very positive, with an emphasis on ease of use. The support staff at Facility Dude has always be extremly timely and usually instant.
The timely completion rate of work orders has decreased from one half to one full day on average. This has been a result of requests from requesters going immediately into the system and technicians being able to see them and route themselves accordingly.
Can I at this time do a complete review of Facility Dude? No I can not, reason being is that as much as we have already made succesfull we have not begun to scratch the surface of all that we think Facility Dude will do for us.
Ryan from YMCA of Middle Tennessee
January 2014
January 2014
Facility Dude- 5 Star Software
Ease-of-use
Usability
Product Quality
Quality
Support
Maintenance Edge (Facility Dude) is an amazing work order system. From web based software to there 5 star training and support. I would highly recommend it to anyone thinking about a new software or changing what you are currently using . The easy of use and advanced features makes it un-matched.
Aislynn from The Landings Club
January 2014
January 2014
Getting To Know The Dude
Ease-of-use
Usability
Product Quality
Quality
Support
Prior to using Facility Dude for the first time, I had zero experience with any type of IMMS. After about 3 months at my current position, I was the resident expert in my department for all questions and new users. The trick with MaintenanceEdge/FacilityDude (aka ME/FD), is prepping your account before users get in an create loads of data. Without the proper equipment, budgets, departments, etc. already in there, your reporting will be arduous. If a small amount of prep is completed prior to launching, it can be the automated cost-tracking, email-reminding, planned maintenance-scheduling DREAM assistant for your maintenance needs - or otherwise. I have also used ME/FD to track our Safety Program project from initial safety inspection all the way to the confirmation of work completed. All in all, you get out what you put in, but The Dude makes it easy to ferret out the info you need and get going with tracking and planning!
