Asset Essentials
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Most Helpful Reviews for Asset Essentials
1 - 5 of 248 Reviews
Anonymous
Used more than 2 years
OVERALL RATING:
4
Reviewed April 2023
honest review
Willem
Electrical/Electronic Manufacturing, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Best on the market
There were a few hiccups in the very beginning, mostly due to the system being in a developmental stage. But everything was fixed with one phone call. Great customer service!
PROSThe layout is smooth. It was incredibly easy to make the transition from our old software.
CONSEverything is organized in a logical order.
Reasons for switching to Asset Essentials
Faciliworks was way over complicated. Very slow, and basically no customer service.
Franciso
Food Production, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Annual review
I am very pleased with the software and it's capabilities. It would be nice to maybe have some videos on how to customize the screens. Specially some of the more basic features of the software.
PROSThis software is very easy to use in comparison to others on the market. I like the fact that their is a lot of possibilities to customize the data.
CONSI would like the report section to be more user friendly. Some of the reports are a bit difficult to create. It might just be me that needs more training on it.
Reason for choosing Asset Essentials
I have used both and have found that Asset Essentials was more user friendly for my organization.
Shaun
Plastics, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed March 2020
Definetantly not for manufacturing, load time galore
Overall i think this is a very beginner software with a ton of bugs and nonfunctional that they need to work out. Progress with bugs and these functionality problems take way too long if ever to be completed. Honestly wish we spent our money elsewhere.
PROSsetting up Pm's was a nice change from using Outlook calendar Work request made it easier for staff to tell me about broken equipment it does eliminate paper
CONSvery tough to start to use it because the lingo and they way they have it sorted doesn't really apply to manufacturing. to customize alot of thing you need them to do it because we don't have access. plus everything takes 5 at least 5 seconds to load. which doesn't sound like much but every thing you click will have load times. The app is terrible and unusable. load times, restriction in functionality. bugs. Ability to put in meter readings is terribly painful You cant add parts while in a workorder. its a separate page you have to go to. and you can't complete tasks while on a computer.
Reason for choosing Asset Essentials
I chose this one because it had an app and it looked very useful and they said it would be easy to do a walk around checklist with meter readings. It also was on the cheaper side which made it easier to pass on to upper management to buy in.
Trent
Semiconductors, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Customer service
Not sure how many times I can say this is an awesome service. We use this everyday.
PROSWorking with customer service is 1 of the best parts about this service. Not only using all the different parts of this software, the customer service is awesome. When you call the help line you are greeted with it seems like a smile. The help line tech is able to fix 99% of any issue. If they cannot fix it, they get you in touch with the person who can along with keeping you updated with the progress. I have never hesitated to call the help line with any issue. :)
CONSI have been unable to find anything as a con, when it comes to this software.