The Dude IS on your side !!

Uptime !! Real time maintenance requests. Mobile apps and the ability to track labor and costs. Not to mention spare parts and inventory. Our production folks can't believe the response team from maintenance! Let me know what maintenance people are doing without having to ask. I love being able to assign them work no matter where the are.. I do recommend buying tablets for them... I use $120 tablets. One or two hours of uptime pays for those quickly !

Pros

This software is truly the answer to maintenance and PM programs. Every machining and manufacturing plant in America should use this. If you have 5 or 5000 pieces of equipment, facility, or anything needing maintenance this should be your software. I have had to use ERP maintenance add ons that never allowed real TPM quality support. This software is designed SPECIFICALLY for maintenance. It is easy to use and learn. It pays for itself in the first 3 months. I have implemented this software 3 times. I am not paid by them, but I would recommend them to any company. I have been in Manufacturing for just over 30 years, and this is the best software for this I have seen! IT works !

Cons

I would like an add on that lets operators enter simple daily PM's and simple checks that can be tailored for each asset.

Best on the market

There were a few hiccups in the very beginning, mostly due to the system being in a developmental stage. But everything was fixed with one phone call. Great customer service!

Pros

The layout is smooth. It was incredibly easy to make the transition from our old software.

Cons

Everything is organized in a logical order.

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Helps us keep up to date with all current conditions of essential equipment

Pros

We have found that this helps us track all user work order and daily, weekly, monthly, quarterly, semi-annual and annual preventative maintenance. It also allows us to generate work order reports that help us track how effectively we are utilizing our support staff against industry standard labor. SLAs are a helpful metric to present to the business sector or our organization to create new staffing position, and or, justify pay scaling to match the current market demands.

Cons

Not knowing how all the features in setting are used.

SchoolDude User Friendliness

Pros

My overall thoughts of schooldude would be that it serves it purpose for scheduling event but it really is not user friendly. The amount of time that it takes for a new user to complete a proposal to schedule an event is pretty tedious.

Cons

I am not a new user so it is easy for me to access and set of events but even explaining to new users is hard because of the lay out. I think it needs to be more simplistic. For example like when you turn on a new Iphone it asks for a piece of information then you hit next and it asks for another. Then it populates all your information for you to review at the end. One other flaw that I noticed in it for billing purposes is that it does not send an email notification when something new is put on to the calendar. Which would be really helpful when something is added last minute if the invoices are already completed for that day. I am not a veteran and do not know all the ins and outs of schooldude, but I do think these fixes could improve the users experience on it.

great software, still needs tweaked

it's good overall, wish we could minimize the tech's frustration with the app.

Pros

it is very easy to use, you can fix mistake relatively easy. when it works correctly, the mobile app is great.

Cons

we have had several issues with the app, not sure if it is all the app's fault or our wifi. Dude Solutions seems to be constantly updating something and that usually effects us downstream. the issue that is most common, the app will "refresh" while the tech is inputting data and erase, making them start over.