Asset Essentials Software

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Recommendations

FrontRunners 2021

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About Asset Essentials

Asset Essentials™ by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management platform for smarter, more efficient maintenance and operations. Over 12,000 operations leaders utilize this system to manage more than 49 million assets and 386 million work orders. This user-friendly platform empowers organizations to cut maintenance costs, improve productivity and make smarter operations decisions. With Asset Essentials, users can initiate, assign and track the progress of maintenance work orders; manage assets and equipment; develop advanced workflows with preventive maintenance (PM) scheduling; utilize Internet of Things (IoT) technology for predictive maintenance (PdM); and manage inventory. In addition, Asset Essentials has functiona...
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Asset Essentials User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4.5

Functionality

4

Showing 1 - 5 of 174 reviews

Darryl E.

Verified reviewer

Company size: 51-200 employees

Industry: Aviation & Aerospace

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2020

The Dude IS on your side !!

Uptime !! Real time maintenance requests. Mobile apps and the ability to track labor and costs. Not to mention spare parts and inventory. Our production folks can't believe the response team from maintenance! Let me know what maintenance people are doing without having to ask. I love being able to assign them work no matter where the are.. I do recommend buying tablets for them... I use $120 tablets. One or two hours of uptime pays for those quickly !

Pros

This software is truly the answer to maintenance and PM programs. Every machining and manufacturing plant in America should use this. If you have 5 or 5000 pieces of equipment, facility, or anything needing maintenance this should be your software. I have had to use ERP maintenance add ons that never allowed real TPM quality support. This software is designed SPECIFICALLY for maintenance. It is easy to use and learn. It pays for itself in the first 3 months. I have implemented this software 3 times. I am not paid by them, but I would recommend them to any company. I have been in Manufacturing for just over 30 years, and this is the best software for this I have seen! IT works !

Cons

I would like an add on that lets operators enter simple daily PM's and simple checks that can be tailored for each asset.

Willem

Company size: 201-500 employees

Industry: Electrical/Electronic Manufacturing

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2022

Best on the market

There were a few hiccups in the very beginning, mostly due to the system being in a developmental stage. But everything was fixed with one phone call. Great customer service!

Pros

The layout is smooth. It was incredibly easy to make the transition from our old software.

Cons

Everything is organized in a logical order.

Reasons for switching to Asset Essentials

Faciliworks was way over complicated. Very slow, and basically no customer service.

Don

Company size: 201-500 employees

Industry: Sports

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

April 2022

Carolina Panthers Stadium review

Helps us keep up to date with all current conditions of essential equipment

Pros

We have found that this helps us track all user work order and daily, weekly, monthly, quarterly, semi-annual and annual preventative maintenance. It also allows us to generate work order reports that help us track how effectively we are utilizing our support staff against industry standard labor. SLAs are a helpful metric to present to the business sector or our organization to create new staffing position, and or, justify pay scaling to match the current market demands.

Cons

Not knowing how all the features in setting are used.

Reasons for choosing Asset Essentials

First time user

Reasons for switching to Asset Essentials

cumbersome

Holly

Industry: Primary/Secondary Education

Time used: Less than 12 months

2

Ease-of-use

out of 5
4.5

Customer support

out of 5
3.5

Functionality

out of 5

April 2015

SchoolDude User Friendliness

Pros

My overall thoughts of schooldude would be that it serves it purpose for scheduling event but it really is not user friendly. The amount of time that it takes for a new user to complete a proposal to schedule an event is pretty tedious.

Cons

I am not a new user so it is easy for me to access and set of events but even explaining to new users is hard because of the lay out. I think it needs to be more simplistic. For example like when you turn on a new Iphone it asks for a piece of information then you hit next and it asks for another. Then it populates all your information for you to review at the end. One other flaw that I noticed in it for billing purposes is that it does not send an email notification when something new is put on to the calendar. Which would be really helpful when something is added last minute if the invoices are already completed for that day. I am not a veteran and do not know all the ins and outs of schooldude, but I do think these fixes could improve the users experience on it.

Anthony

Company size: 51-200 employees

Industry: Facilities Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

January 2022

great software, still needs tweaked

it's good overall, wish we could minimize the tech's frustration with the app.

Pros

it is very easy to use, you can fix mistake relatively easy. when it works correctly, the mobile app is great.

Cons

we have had several issues with the app, not sure if it is all the app's fault or our wifi. Dude Solutions seems to be constantly updating something and that usually effects us downstream. the issue that is most common, the app will "refresh" while the tech is inputting data and erase, making them start over.

Reasons for choosing Asset Essentials

cost and after participating at a dude Solutions conference we observed it in action. the ease of use and the willingness of everyone there to help you use it.

Reasons for switching to Asset Essentials

cost and we had to build everything to work for us, i.e. charts, graphs and reports.

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