Asset Essentials
Asset Essentials
About Asset Essentials
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Most Helpful Reviews for Asset Essentials
1 - 5 of 200 Reviews
Jon
201 - 500 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed October 2022
Great Support
Bill
Airlines/Aviation, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Van's Aircraft Asset Essentials startup review 12/22/20
Overall, the transition team was prepared and extremely helpful. Good job! However as mentioned above someone on the team and on the sales end of your operation needs to be better informed/aware of the immensity of the task of taking an old in use CMMS and making your Asset Essentials mate seamlessly.
PROSThe support team and training is top notch. The availability of phone or email support is phenomenal
CONSAt present, the promise bringing over the 12 years of history from our old CMMS has not been delivered. I was told that it could be done as part of the purchase price, then when the scope of the work was completely understood I was asked to pay $1,500 to bring that history into Asset Essentials. After a couple of weeks I was then told that it would take another $2,500 in addition to complete work. This is a classic saled case of "bait and switch", I am now considering not using Asset Essentials at all.
Reason for choosing Asset Essentials
Pricing and support. Also, [SENSITIVE CONTENT HIDDEN] was direct, honest and competent. He also followed through with all that he said he would do. He is still working to get the history of our old CMMS properly entered into Asset Essentials. If that process completes satisfactorily in the next couple of weeks, our project will have been a success. Nonetheless, if it doesn't then I will not be using Asset Essentials I will be sticking to Manager Plus.
Reasons for switching to Asset Essentials
Pricing and support
Dave
Plastics, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
This One is Easy
Coming from a background of "manual" everything for many years, I had some reservations about the level of difficulty and effort required to switch to a CMMS system. I set a fairly aggressive goal of 90 days to make the transition from the existing manual system to AE. Thanks to the incredible software and the excellent training/support I received during the transition, it was FAR less stressful than I anticipated and we launched a full 3 weeks earlier than scheduled. Eighteen months later, we are still receiving the same great support and are continuing to expand the use of the software to drive improvement in the Maintenance Department
PROSThe Asset Essentials Team did an incredible job employing "ease-of-use" across all functions of the software. Each and every function is quick to learn, simple to use, and provides powerful results.
CONSIt would be fantastic if there were push notifications for New Requests.
Reason for choosing Asset Essentials
This one is easy: 1. Ease of Use. The bells and whistles do not matter (although AE has all of them), the back end analytics do not matter (although AE has amazing back end analytics), how the work orders look when they print out do not matter. A maintenance system only works if the users at all levels participate; if the software is difficult to use, you won't get the users to participate. AE's software is super simple! 2. Support. The AE team listens carefully to develop an understanding of what you want to achieve, builds a schedule and support team to help you, and provides incredible training; and this is just during the setup/startup phase. The built in help guide will answer 95% of any questions you might come up with and their chat/phone support is always prompt and professional. 3. Cost. I gave this the least amount of consideration when comparing products. AE was not the least expensive product on the market, none of the others I looked at came close to package offered.
Robert
Defense & Space, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Team Assets
easy to work with and to understand the lay out
CONSneed more training in some areas of making PMs and putting in Assets
Reason for choosing Asset Essentials
not my decision
Shaun
Plastics, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed March 2020
Definetantly not for manufacturing, load time galore
Overall i think this is a very beginner software with a ton of bugs and nonfunctional that they need to work out. Progress with bugs and these functionality problems take way too long if ever to be completed. Honestly wish we spent our money elsewhere.
PROSsetting up Pm's was a nice change from using Outlook calendar Work request made it easier for staff to tell me about broken equipment it does eliminate paper
CONSvery tough to start to use it because the lingo and they way they have it sorted doesn't really apply to manufacturing. to customize alot of thing you need them to do it because we don't have access. plus everything takes 5 at least 5 seconds to load. which doesn't sound like much but every thing you click will have load times. The app is terrible and unusable. load times, restriction in functionality. bugs. Ability to put in meter readings is terribly painful You cant add parts while in a workorder. its a separate page you have to go to. and you can't complete tasks while on a computer.
Reason for choosing Asset Essentials
I chose this one because it had an app and it looked very useful and they said it would be easy to do a walk around checklist with meter readings. It also was on the cheaper side which made it easier to pass on to upper management to buy in.