---
title: "UpKeep Software Overview 2026 - Features & Pricing"
description: "Review of UpKeep Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/cmms/upkeep-profile/"
page_type: "product"
language: "en"
---

[Home](https://www.softwareadvice.com/)

/

[Maintenance Management Software](https://www.softwareadvice.com/category/4390-maintenance-management/)

/

UpKeep

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/cmms/upkeep-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cmms/upkeep-profile/alternatives/)

# UpKeep Review

From $20-$55/month Free trial 4 plans

Updated July 21, 2026

Written by [Marcela Gava](https://www.softwareadvice.com/resources/author/marcela-gava/)

Senior Content Analyst

Edited by [Mehar Luthra](https://www.softwareadvice.com/resources/author/mehar-luthra/)

Team Lead, Content

Wondering if UpKeep is right for your organization?

Our Maintenance Management Software selection experts can help you in 15 minutes or less.

On this page

-   Our Summary
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   Key Sentiments
    
-   User Reviews
    
-   Frequently Asked Questions
    
-   Popular Comparisons
    

## Our Summary

UpKeep

4.6

[(1330)](https://www.softwareadvice.com/cmms/upkeep-profile/reviews/)

FrontRunner 2026

Pros:

-   Work order management
-   Mobile app

Cons:

-   Technical issues
-   High cost

Pricing

Starting at $20.00 per user per month

### What is UpKeep:

UpKeep is a cloud-based computerized maintenance management system (CMMS) that helps businesses organize, manage, and track their maintenance activities. It offers features such as work order management, asset tracking, preventive maintenance scheduling, real-time AI-powered insights, and mobile access.

### Why we like UpKeep:

UpKeep receives high ratings for its ease of use and customer service. It is a FrontRunner on Software Advice’s Top Field Service Management Software 2025, earning a spot for its usability and customer satisfaction among small businesses. Users also appreciate that technicians can use the platform from their phones.

### Who should use UpKeep:

UpKeep is ideal for small businesses, with 72% of reviewers on Software Advice indicating they work for organizations with between two to 200 employees. It is a scalable solution for maintenance teams and offers features that can be customized based on specific industry needs.

Wondering if UpKeep is right for your organization?

Our Maintenance Management Software selection experts can help you in 15 minutes or less.

## UpKeep User Interface

## Popular UpKeep Alternatives

Main Product

UpKeep

4.6

[(1330)](https://www.softwareadvice.com/cmms/upkeep-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.54Value for money
-   4.72Customer support
-   4.44Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/)

4.8

[(1052)](https://www.softwareadvice.com/cmms/maintainx-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.65Value for money
-   4.83Customer support
-   4.56Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[Fracttal One](https://www.softwareadvice.com/cmms/fracttal-profile/)

4.6

[(1785)](https://www.softwareadvice.com/cmms/fracttal-profile/reviews/)

Ratings Breakdown

-   4.53Ease of use
-   4.34Value for money
-   4.54Customer support
-   4.53Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Limble](https://www.softwareadvice.com/cmms/limblecmms-profile/)

4.8

[(755)](https://www.softwareadvice.com/cmms/limblecmms-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.69Value for money
-   4.90Customer support
-   4.65Functionality

Pricing

Available upon request

Get Price

Alternative Product

[eMaint CMMS](https://www.softwareadvice.com/cmms/emaint-x3-profile/)

4.5

[(421)](https://www.softwareadvice.com/cmms/emaint-x3-profile/reviews/)

Ratings Breakdown

-   4.25Ease of use
-   4.30Value for money
-   4.46Customer support
-   4.39Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Fiix](https://www.softwareadvice.com/cmms/fiix-profile/)

4.5

[(628)](https://www.softwareadvice.com/cmms/fiix-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.35Value for money
-   4.40Customer support
-   4.24Functionality

Pricing

Starting at $45.00 per month

Get Price

## UpKeep Overview

UpKeep is the CMMS platform trusted by 4,000+ companies - from small operations to global giants like McDonald’s, Caterpillar, and Chevron to manage maintenance, safety, and reliability.

UpKeep provides a singular platform to extend asset life and reduce downtime making it the preferred solution for leaders in manufacturing, food & beverage, healthcare, and facilities management.

CMMS: Centralize your asset registry, work orders, parts, inventory, checklists, inspections, and reporting in one place.

Safety & Compliance: Mitigate risk with native modules for LMS safety t...

raining and EHS compliance designed to keep your operations permanently audit-ready AI & Customization: Built-in AI tools accelerate data processing, while Studio allow you to build custom app workflows tailored entirely to your business logic. Edge IIoT sensors: Reduce unplanned downtime with remote sensors that continuously track asset health.

## UpKeep Pricing and Plans

Starting price: $20.00 per month

Free Trial

Free Version

Essential

$20.00

per user, per month

Plan includes:

-   Unlimited Work Orders
-   Custom Tasks
-   Unlimited Request User Licenses
-   Asset Management
-   24/7 Phone, Email, Chat Support
-   Intelligence Suite (AI Features)

Premium

$55.00

per user, per month

Plan includes:

-   Preventive Maintenance Optimization
-   Custom Checklists
-   Inventory Management/Costing
-   Time and Manpower Tracking
-   30 Day Analytics & Reporting
-   Intelligence Suite (AI Features)

Professional

Pricing available upon request

Plan includes:

-   Multiple Inventory Lines
-   Signature Capture
-   Customizable Request Portal
-   Mobile Offline Mode
-   Advanced Analytics & Reporting
-   Intelligence Suite (AI Features)

Enterprise

Pricing available upon request

Plan includes:

-   Workflow Automation
-   Downtime Tracking
-   Reliability Tracking
-   Purchase Order Management
-   Multi-site Module Support
-   Standard API Access
-   Custom Work Order Statuses
-   Custom Integrations Support
-   Customizable Dashboards
-   Custom Roles

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### Our Analysis of UpKeep's Pricing Plans

We've conducted a thorough examination of UpKeep's maintenance management software pricing options to help you determine which plan best aligns with your organization's needs. By understanding the strengths and limitations of each tier, you can make an informed decision that optimizes both functionality and cost-effectiveness. UpKeep offers four distinct pricing plans: Lite, Starter, Professional, and Business, each designed to accommodate d...

ifferent organizational sizes and maintenance management requirements. \_\_Lite plan\_\_ The Lite plan serves as UpKeep's entry-level option, priced at $20 per user, per month. This plan is ideal for small maintenance teams looking to digitize their basic work order processes. Key features include unlimited work orders, recurring work orders, custom tasks, unlimited request user licenses, asset management capabilities, and 24/7 support across multiple channels (phone, email, and chat). \_\_Pros:\_\_ - \_\_Unlimited work orders:\_\_ No restrictions on the number of maintenance tasks you can create and manage, allowing for complete workflow documentation. - \_\_Comprehensive request system:\_\_ Unlimited request user licenses enable anyone in your organization to submit maintenance requests without additional costs. - \_\_Asset tracking fundamentals:\_\_ Basic asset management features help you track equipment performance and maintenance history. - \_\_Responsive support:\_\_ 24/7 access to customer support ensures assistance is available whenever issues arise. \_\_Cons:\_\_ - \_\_Limited reporting capabilities:\_\_ Lacks the analytics tools needed for data-driven maintenance decisions. - \_\_No inventory management:\_\_ Absence of inventory tracking features makes parts management challenging. - \_\_Basic functionality only:\_\_ Missing advanced features that growing maintenance teams might require. \_\_Starter plan\_\_ The Starter plan, priced at $45 per user, per month, builds upon the Lite plan with additional features designed for teams seeking more comprehensive maintenance management capabilities. This plan includes everything in the Lite plan plus preventive maintenance optimization, custom checklists, inventory management and costing, time and manpower tracking, and 30-day analytics and reporting. \_\_Pros:\_\_ - \_\_Preventive maintenance tools:\_\_ Schedule and optimize routine maintenance to prevent costly breakdowns and extend asset lifespans. - \_\_Inventory control:\_\_ Track parts and supplies along with costing information to manage maintenance expenses effectively. - \_\_Custom checklists:\_\_ Create standardized procedures to ensure consistent maintenance quality across your team. - \_\_Basic analytics:\_\_ 30-day reporting provides insights into maintenance performance and resource allocation. \_\_Cons:\_\_ - \_\_Limited reporting timeframe:\_\_ The 30-day analytics window restricts long-term trend analysis and historical performance evaluation. - \_\_Basic inventory capabilities:\_\_ Single inventory line limitations may not suffice for organizations with complex parts management needs. - \_\_No offline capabilities:\_\_ Requires constant connectivity, which can be problematic in facilities with limited network access. \_\_Professional plan\_\_ The Professional plan offers enhanced capabilities for midsize to large maintenance operations with more complex requirements. This plan features custom pricing (requiring a direct quote from UpKeep) and includes all Starter plan features plus multiple inventory lines, signature capture, customizable request portal, mobile offline mode, and advanced analytics and reporting. \_\_Pros:\_\_ - \_\_Comprehensive inventory management:\_\_ Multiple inventory lines support complex parts tracking across various categories and locations. - \_\_Enhanced accountability:\_\_ Signature capture functionality provides documentation of work completion and approval. - \_\_Offline accessibility:\_\_ Mobile offline mode ensures continued productivity in areas with poor connectivity. - \_\_Deeper insights:\_\_ Advanced analytics and reporting enable more sophisticated maintenance performance analysis. \_\_Cons:\_\_ - \_\_Pricing uncertainty:\_\_ Custom pricing model makes budgeting and cost comparison more challenging. - \_\_Feature complexity:\_\_ More advanced features may require additional training and adaptation time. - \_\_Limited automation:\_\_ Lacks the workflow automation capabilities found in the Business plan. \_\_Business plan\_\_ The Business plan represents UpKeep's most comprehensive offering, designed for large or multi-site maintenance operations with sophisticated requirements. With custom pricing, this enterprise-level solution includes all Professional plan features plus workflow automation, downtime tracking, reliability tracking, purchase order management, multi-site module support, standard API access, custom work order statuses, custom integrations support, customizable dashboards, custom roles, and single sign-on (SSO) capabilities. \_\_Pros:\_\_ - \_\_Extensive automation:\_\_ Workflow automation reduces manual tasks and ensures consistent processes across the organization. - \_\_Enterprise-grade features:\_\_ Multi-site support, SSO, and custom roles provide the infrastructure needed for large-scale deployments. - \_\_Advanced performance metrics:\_\_ Downtime and reliability tracking deliver critical insights for continuous improvement initiatives. - \_\_Integration capabilities:\_\_ API access and custom integration support enable seamless connection with other business systems. \_\_Cons:\_\_ - \_\_Significant investment:\_\_ As the premium tier, this plan usually represents a substantial financial commitment. - \_\_Implementation complexity:\_\_ The extensive feature set may require more complex setup and configuration. - \_\_Potential feature overload:\_\_ Some organizations may not utilize all available features, potentially reducing the return on investment. \_\_Implementation and training add-ons\_\_ UpKeep offers several implementation and training packages to ensure successful adoption of their platform: - UpKeep Pro Plan ($500): Includes on-demand training resources and a one-hour training/workshop session. - Quickstart Plan ($1,500): Provides standard feature setup, data migration, and one-hour team training within 45 days. - Advanced Plan ($5,000): Offers expanded training with on-demand resources and a two-hour training/workshop session. - Custom Enterprise Implementation (custom pricing): Features a dedicated senior project manager, custom project plan, multi-site deployment, and customized training and enablement. These add-ons can significantly enhance the implementation experience and accelerate time-to-value, particularly for organizations with limited internal resources for software deployment. \_\_Free user options\_\_ UpKeep offers several free user types that can complement paid licenses: - View-only users: Can view maintenance activity snapshots, submit work requests, and run reports. - Requester users: Can submit work requests and view their status. - Third-party users: Vendors and contractors can submit updates to specific work orders via a public link. These free user options can help extend the reach of your maintenance management system without increasing license costs. \_\_Conclusion\_\_ After analyzing UpKeep's pricing structure, it's clear that they offer a scalable solution designed to accommodate maintenance teams of various sizes and complexity levels. - For small maintenance teams with basic needs: The Lite plan ($20/user/month) provides essential work order management capabilities at an accessible price point. While it lacks advanced features, it offers a solid foundation for organizations transitioning from paper-based systems or seeking a streamlined digital solution. - For growing maintenance departments: The Starter plan ($45/user/month) strikes a balance between affordability and functionality. The addition of preventive maintenance, inventory management, and basic analytics makes this tier particularly valuable for teams looking to move beyond reactive maintenance toward more proactive approaches. - For midsize to large maintenance operations: The Professional plan (custom pricing) delivers advanced capabilities that support more sophisticated maintenance strategies. The enhanced reporting, offline functionality, and expanded inventory management features make this plan suitable for organizations with more complex asset portfolios and maintenance requirements. - For enterprise-level maintenance organizations: The Business plan (custom pricing) provides the comprehensive feature set needed to manage maintenance across multiple sites or complex facilities. The automation, customization, and integration capabilities make this tier ideal for organizations seeking to fully optimize their maintenance operations and integrate them with broader business systems. When selecting an UpKeep plan, organizations should carefully assess their current maintenance processes, team size, asset complexity, and growth trajectory. Additionally, consider the implementation and training add-ons as they can be crucial for ensuring successful adoption and maximizing return on investment. All plans offer a free trial without requiring a credit card, providing an opportunity to evaluate the platform's suitability before committing to a subscription.

### Compare Pricing

Compare pricing across our most frequently recommended Maintenance Management products.

Software options

Starting price\*

User rating

[MaintainX](https://www.softwareadvice.com/cmms/maintainx-profile/)

$25.00 per month

4.78[(1052 reviews)](https://www.softwareadvice.com/cmms/maintainx-profile/reviews/)

**279**

recommendations

[Click Maint CMMS](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/)

$35.00 per month

4.76[(122 reviews)](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/reviews/)

**145**

recommendations

[eWorkOrders CMMS](https://www.softwareadvice.com/cmms/eworkorders-profile/)

$45.00 per month

4.92[(115 reviews)](https://www.softwareadvice.com/cmms/eworkorders-profile/reviews/)

**88**

recommendations

[Coast](https://www.softwareadvice.com/product/246342-Coast/)

$20.00 per month

4.71[(101 reviews)](https://www.softwareadvice.com/product/246342-Coast/reviews/)

**82**

recommendations

[EZO](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/)

$48.00 per month

4.59[(1544 reviews)](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/reviews/)

**74**

recommendations

\*Defined as the price above any available free plan

## UpKeep Features

Drawn from insights across 1330 verified reviews, we've outlined UpKeep's best and worst rated features and how they stack up against the average rating.

UpKeep's score

Category average

UpKeep's Best Rated Features

Forms Creation & Design

5.0

4.73 category average

Customizable Forms

5.0

3.97 category average

Product Identification

4.78

4.52 category average

UpKeep's Worst Rated Features

Inspection Management

4.0

4.07 category average

Asset Tracking

4.04

4.18 category average

Customizable Fields

4.15

4.20 category average

-   Popular features found in Maintenance Management
    
    Billing & Invoicing
    
    Calendar Management
    
    Document Management
    
    Inspection Management
    
    Inventory Management
    
    Scheduling
    
    Service History
    
    Technician Management
    
    Third-Party Integrations
    
    Vendor Management
    
-   More features of UpKeep
    
    Access Controls/Permissions
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Appointment Scheduling
    
    Asset Accounting
    
    Asset Lifecycle Management
    
    Asset Planning
    
    Asset Tracking
    
    Audit Management
    
    Audit Trail
    
    Autofill
    
    Automated Scheduling
    
    Availability Management
    
    Barcode/Ticket Scanning
    
    Barcoding/RFID
    
    Benchmarking
    
    Bills of Material
    
    Built-in Accounting
    
    Calibration Management
    
    Check-in/Check-out
    
    Checklists
    
    Class Scheduling
    
    Code Enforcement
    
    Collaboration Tools
    
    Commercial Properties
    
    Compliance Management
    
    Compliance Tracking
    
    Components Tracking
    
    Configuration Management
    
    Contact Database
    
    Contract/License Management
    
    Cost Tracking
    
    CRM
    
    Customer Database
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Data Visualization
    
    Depreciation Management
    
    Digital Signature
    
    Dispatch Management
    
    Disposal Management
    
    Document Storage
    
    Downtime Tracking
    
    Drag & Drop
    
    Electronic Signature
    
    Employee Scheduling
    
    Energy Management
    
    Equipment Maintenance
    
    Equipment Management
    
    Equipment Tracking
    
    Facility Asset Management
    
    Facility Management
    
    Facility Scheduling
    
    Failed Inspection Tracking
    
    File Storage
    
    Fixed Asset Management
    
    Fleet Management
    
    Forecasting
    
    For Mechanical Equipment
    
    Forms Creation & Design
    
    Forms Management
    
    For Schools
    
    Fuel Tracking
    
    Full Text Search
    
    GPS
    
    Historical Reporting
    
    Image Capture
    
    Incident Management
    
    Inventory Auditing
    
    Inventory Control
    
    Inventory Optimization
    
    Inventory Tracking
    
    Invoice Management
    
    IT Asset Management
    
    IT Asset Tracking
    
    Item Management
    
    Job Costing
    
    Job Management
    
    Key & Lock Management
    
    Kitting
    
    Labor Cost Reporting
    
    Location Tracking
    
    Logbook Tracking
    
    Maintenance Management
    
    Maintenance Scheduling
    
    Manuals
    
    Manufacturing Inventory Management
    
    Map Creation
    
    Material Requirements Planning
    
    MES
    
    Mobile Access
    
    Mobile Signature Capture
    
    Monitoring
    
    Multi-Channel Management
    
    Multi-Location
    
    Offline Access
    
    Online Booking
    
    Online Time Clock
    
    Order Tracking
    
    Parts Management
    
    Payment Collection in the Field
    
    Performance Metrics
    
    Predictive Maintenance
    
    Preventive Maintenance
    
    Prioritization
    
    Procurement Management
    
    Product Identification
    
    Production Scheduling
    
    Productivity Analysis
    
    Project Management
    
    Purchase Order Management
    
    Purchasing & Receiving
    
    QR Codes
    
    Quality Control
    
    Quality Management
    
    Quotes/Estimates
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-time Scheduling
    
    Real-Time Updates
    
    Recurring Appointments
    
    Reminders
    
    Reorder Management
    
    Repair Tracking
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Report Templates
    
    Requisition Management
    
    Reservations Management
    
    Residential Properties
    
    Retail Inventory Management
    
    Returns Management
    
    Root Cause Analysis
    
    Routing
    
    Safety Management
    
    Search/Filter
    
    Self Service Portal
    
    Serial Number Tracking
    
    Service Request Management
    
    SKU/UPC Codes
    
    Software License Management
    
    Space Management
    
    Status Tracking
    
    Subcontractor Management
    
    Supplier Management
    
    Supply Chain Management
    
    Tagging
    
    Task Management
    
    Task Scheduling
    
    Template Management
    
    Tire Management
    
    Traceability
    
    Trend Analysis
    
    User Management
    
    Vehicle Information
    
    Vendor Managed Inventory
    
    Version Control
    
    Visitor Management
    
    Warehouse Management
    
    Warranty Tracking
    
    Workflow Automation
    
    Workflow Management
    
    Work Order Creation
    
    Work Order Management
    

## UpKeep Integrations

Based on 1330 verified reviews, we've identified products most frequently integrated withUpKeep.

Okta

Integration rated 4.7 from 4 reviews

Slack

Integration rated 4.0 from 4 reviews

Microsoft Azure

Integration rated 4.7 from 3 reviews

Microsoft Teams

Integration rated 4.3 from 3 reviews

Microsoft Power BI

Integration rated 5.0 from 3 reviews

Zapier

Integration rated 5.0 from 2 reviews

See all 29 integrations

## UpKeep Key Sentiments

We analyzed 1330 verified reviews for UpKeep to find out what actual users really think.

Most Positive Sentiments

Team collaboration

78% Positive

18% Neutral

4% Negative

Users value UpKeep's team collaboration features, which enhance communication and support within their teams. They appreciate the responsive support team that assists with implementation and addresses any issues promptly. Additionally, users find the software helpful for sharing important information and managing team workloads effectively.

Mobile accessibility

73% Positive

16% Neutral

11% Negative

Users benefit from UpKeep's mobile accessibility, which allows them to stay connected with their field teams and manage projects on the go. They find the mobile app user-friendly and appreciate the real-time updates it provides. Additionally, users highlight the app's compatibility with various devices, making it convenient to log completed work from anywhere.

Maintenance management

60% Positive

35% Neutral

5% Negative

Users find UpKeep significantly improves their maintenance efficiency by allowing them to create and track work orders, schedule preventive maintenance, and manage inventory seamlessly. They appreciate the software's ability to streamline maintenance operations, making it easier to address issues in a timely manner. Additionally, users highlight the software's comprehensive features that help them maintain equipment effectively and optimize maintenance workflows.

Least Positive Sentiments

Updates

47% Positive

28% Neutral

26% Negative

Users appreciate UpKeep's regular updates that improve productivity and introduce new features. They find the update process generally smooth and beneficial for enhancing the software's functionality. However, some users encounter issues with update speed, functionality, and the need to refresh pages frequently to see updated information.

Work orders

41% Positive

41% Neutral

18% Negative

Users appreciate UpKeep's ability to streamline work orders by prioritizing tasks and organizing them efficiently. They find the work order feature useful for tracking costs and time, and they value the ability to filter and manage work orders easily. However, some users experience difficulties with work order creation, filtering options, and the need for more dynamic prioritization features.

Picture uploads

46% Positive

37% Neutral

16% Negative

Users find the ability to upload pictures to work orders in UpKeep beneficial for providing clear descriptions and documenting issues. They appreciate the ease of adding photos to requests, which helps technicians understand and address problems more effectively. However, some users experience delays and limitations when uploading large documents and multiple photos, affecting their workflow.

## UpKeep User Reviews

Overall Rating

4.6

Ratings Breakdown

5

68%

4

28%

3

3%

2

1%

1

0%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.7

Functionality

4.4

Janapher S.

Verified reviewer

Facilities Services

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed July 2026

Easy-to-Use Maintenance Management Software That Improves Team Efficiency

4

My overall experience with UpKeep has been positive. The platform simplifies maintenance operations by combining work order management, preventive maintenance scheduling, asset tracking, and inventory management into one system. It is easy to learn, improves team collaboration, and helps organizations stay organized while reducing manual processes. Overall, it is a dependable solution for maintenance management.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

I liked how easy UpKeep is to use for managing work orders, preventive maintenance, and assets in one place. The mobile app makes it convenient to update tasks from anywhere, and the clean interface helps teams quickly find the information they need. Inventory tracking and maintenance scheduling also help reduce downtime and improve organization.

Cons:

Some advanced reporting and customization options have a learning curve, and occasional bugs or synchronization delays can interrupt workflows. Certain premium features also require higher-tier plans, which may increase costs for smaller organizations.

Reasons for switching to UpKeep

We switched to UpKeep because we wanted a more user-friendly maintenance management solution with better mobile access, easier work order tracking, and improved visibility into maintenance activities. UpKeep provided a simpler way to manage preventive maintenance, assets, and team communication while reducing reliance on manual processes.

Read More

MS

Mehran S.

Verified reviewer

Information Technology and Services

501-1000 employees

Used weekly for less than 12 months

Review source

Reviewed March 2025

UPKEEP! A great asset operations management platform

4

My overall experience has been very positive. It has helped our organization to become more efficient in doing day to day operations and also perform long term reviews.

Ratings Breakdown

3

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

The thing which i most like about upkeep is its availability of different options to do different tasks. You can do almost everything with upkeep from managing people, asset management, access to reports and analytics etc.

Cons:

It has a learning curve and takes some time to get used to as there are many different options which can easily be messed up with one another. I take some time to learn about the software

Reasons for switching to UpKeep

because our work required to the other program had limited options

Read More

DF

Daniel F.

Verified reviewer

Packaging and Containers

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2019

Simple, Organized, User Friendly

5

Great way to stay current on inventory

Ratings Breakdown

5

Ease of use

4

Value for money

Previously 5

4

Customer support

5

Functionality

Pros:

Ease of use and helps keep everything organized

Cons:

Nothing. The only thing is my computer literacy and even that has easily improved thanks to the layout of UpKeep

Reasons for choosing UpKeep

Cost

Read More

Shyam Kishor P.

Verified reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed July 2026

Excellent mobile-first CMMS for tracking facilities maintenance and team workflows

5

Our overall experience has been highly successful since launching the platform. It has significantly improved our team accountability and cut down response times for maintenance tickets. The seamless mobile application makes it simple for techs to log updates from any site location, which keeps our main dashboard perfectly organized.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

The mobile ease of use is definitely the standout feature for our team. Our technicians can log parts from inventory management and complete work orders right on the spot. The user interface is clean, making it simple to track preventive maintenance schedules and get a clear view of our daily operations without dealing with complicated setups.

Cons:

The cost can scale up quickly as you add more users, making the value for money a bit tough for smaller operations. We also occasionally hit minor bugs and sync issues when uploading multiple photos to a single job card. A few improvements to the desktop reporting configuration would make pulling data a lot smoother.

Read More

AS

Alya S.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed July 2026

Easy to Use CMMS That Simplifies Maintenance Management

5

It has made it much easier to organize maintenance activities, schedule preventive maintenance and keep track of assets without relying on spreadsheets or paperwork. The platform is reliable, easy to navigate, and has helped improve communication across the maintenance team. While there is room for improvement in reporting and customization, it delivers excellent value and is a dependable solution for maintenance management.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

UpKeep has a clean and intuitive interface that makes it easy to manage work orders, preventive maintenance, and asset tracking in one place. The mobile app is especially useful for technicians working in the field, allowing them to update tasks, attach photos, and communicate in real time. It is quick to learn, saves time and helps improve team productivity. Customer support is responsive and the platform offers good value for businesses looking to streamline maintenance operations.

Cons:

Some advanced reporting and customization options are limited unless you upgrade to higher tier plans. Occasionally, the mobile app can be slow to sync in areas with poor internet connectivity, and a few workflows require multiple clicks that could be simplified.

Read More

PA

Paolo A.

Verified reviewer

Broadcast Media

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2026

Streamlined maintenance management with a room for customization

5

My overall experience with UpKeep has been reliable for managing maintenance operations, work orders, and asset information. It provides better visibility into tasks and equipment status while improving team coordination. However, getting the most value from the platform requires proper setup and user adoption.

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

What I liked most about UpKeep was its intuitive work order management and preventive maintenance scheduling. The mobile app makes it easy to update tasks in the field, while asset tracking and maintenance history help keep equipment organized and reduce unexpected downtime.

Cons:

The main limitation with UpKeep is that advanced reporting and customization options can feel restricted without additional configuration.

Read More

KJ

Kevin J.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2026

Efficient Maintenance Management Solution

5

Our experience with UpKeep has been very positive. It has simplified maintenance operations, reduced paperwork, and improved communication between technicians and managers. The platform is easy to use, reliable, and has helped us stay on top of preventive maintenance. Although there is room for improvement in reporting and customization, it remains a dependable solution for maintenance management.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The biggest advantage is how easy it is to manage maintenance tasks from one place. Creating work orders, assigning tasks, tracking asset history, and scheduling preventive maintenance are all simple. The mobile app is especially convenient for technicians working in the field, allowing them to update jobs without returning to the office. Overall, it helps improve organization and team productivity.

Cons:

Some of the reporting features could be more customizable, especially for organizations that need detailed analytics. The pricing may also become expensive as the number of users increases. Occasionally, the mobile app takes a few extra seconds to sync data, but it hasn't significantly affected our daily operations.

Read More

DC

Deepak C.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2026

A Resourceful Asset Management and Maintenance Management Tool.

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

With UpKeep, it's simple to schedule preventive maintenance tasks. UpKeep enables the ease to track and manage all our assets. Again, it's simple to track, manage and control our inventories using UpKeep. Finally, I can easily create, assign and manage work orders using UpKeep.

Cons:

For me moment that I been working with UpKeep, I haven't encountered any shortcomings that I can highlight.

Read More

Art S.

Verified reviewer

Packaging and Containers

201-500 employees

Used daily for less than 6 months

Review source

Reviewed May 2026

UPkeep easy to use

5

I found the system easy to use and a great value for the product and its functions. It was effective for its price.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

3

Functionality

Pros:

The system is easy to use, it has a simple layout making it very quick to learn and implement for many tasks.

Cons:

It doesn't have as many uses that would improve my inventory with bugs and issues. It can improve with a more deeper system.

Read More

Joseph B.

Verified reviewer

Machinery

51-200 employees

Used monthly for less than 12 months

Review source

Reviewed May 2026

UpKeep Delivers Reliable CMMS Support with Strong IT Integration

4

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

As the IT department responsible for evaluating, implementing, and supporting UpKeep across our facilities and maintenance teams, we've been running it for over a year now. We manage a mix of manufacturing sites and commercial buildings, and UpKeep has become a solid backbone for shifting from reactive fixes to proactive maintenance. It's not perfect for every enterprise scenario, but for most mid-to-large operations, it's one of the more IT-friendly CMMS options we've tested.

Cons:

Lower tiers have restricted workflows and reporting. We needed the Premium/Professional plan for advanced PM optimization and deeper integrations, which added cost. Complex multi-site setups still require some manual configuration or Studio builder time

Read More

Showing 1 - 10 of 1330 Reviews

[See All Reviews](https://www.softwareadvice.com/cmms/upkeep-profile/reviews/)

## UpKeep FAQs

-   What is the cost of UpKeep?
    
    UpKeep offers several pricing tiers based on the features included and the number of users. The basic Lite plan starts at $20 per user, per month, and the Starter plan starts at $45 per user, per month. Higher-level tiers come with custom pricing quotes and tailored features, such as customized request portals and reporting.
    
-   What does UpKeep software do?
    
    UpKeep software is a CMMS that helps teams manage work orders, schedule preventative maintenance, and track assets. It is designed to improve maintenance efficiency and provide real-time insights for businesses. The platform’s convenient mobile app allows maintenance technicians to link data in the field with programs across an organization.
    
-   Who owns UpKeep?
    
    UpKeep was founded by Ryan Chan, who also serves as the CEO. The company remains privately owned but has received venture capital funding from investors, including $36M in Series B funding from Insight Partners, Emergence Capital, Battery Ventures, Y Combinator, Mucker Capital, and Fundersclub.
    
-   What are the core values of UpKeep?
    
    UpKeep emphasizes its focus on creating a customer-centric product with a clear commitment to empowering maintenance professionals with intuitive technology. The business cites a belief in people over profit, grit over prestige, and progress over perfection. These core values drive the company to continually improve its platform based on what customers need.
    
-   Is UpKeep a CMMS?
    
    Yes, UpKeep is a CMMS. The platform centralizes maintenance tasks, schedules, and asset information to streamline operations and improve uptime for equipment and facilities. UpKeep also utilizes artificial intelligence (AI) to provide key insights into work order management, preventative maintenance, asset management, and parts and inventory.
    

## UpKeep Popular Comparisons

[MaintainX vs UpKeep](https://www.softwareadvice.com/cmms/maintainx-profile/vs/upkeep/)[Fracttal One vs UpKeep](https://www.softwareadvice.com/cmms/fracttal-profile/vs/upkeep/)[Limble vs UpKeep](https://www.softwareadvice.com/cmms/limblecmms-profile/vs/upkeep/)[eMaint CMMS vs UpKeep](https://www.softwareadvice.com/cmms/emaint-x3-profile/vs/upkeep/)[Fiix vs UpKeep](https://www.softwareadvice.com/cmms/fiix-profile/vs/upkeep/)[Coast vs UpKeep](https://www.softwareadvice.com/compare/58398-upkeep/vs/246342-Coast/)[Asset Essentials vs UpKeep](https://www.softwareadvice.com/cafm/asset-essentials-profile/vs/upkeep/)[Maintenance Connection vs UpKeep](https://www.softwareadvice.com/cmms/maintenance-connection-profile/vs/upkeep/)[Click Maint CMMS vs UpKeep](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/vs/upkeep/)[Maintenance Care vs UpKeep](https://www.softwareadvice.com/cmms/maintenancecare-profile/vs/upkeep/)[EZO vs UpKeep](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/vs/upkeep/)[Eptura Asset vs UpKeep](https://www.softwareadvice.com/cmms/managerplus-profile/vs/upkeep/)[FMX vs UpKeep](https://www.softwareadvice.com/cmms/fmx-profile/vs/upkeep/)[eWorkOrders CMMS vs UpKeep](https://www.softwareadvice.com/cmms/eworkorders-profile/vs/upkeep/)[TheWorxHub vs UpKeep](https://www.softwareadvice.com/cmms/upkeep-profile/vs/worxhub/)

[Compare All Alternatives](https://www.softwareadvice.com/cmms/upkeep-profile/alternatives/)

Stuck Between Options?

Our experts can help you compare UpKeep with other top options, so you can find the best fit for your needs.

## See what companies are saying about Software Advice