# MaintainX Software Overview 2026 - Features & Pricing

> Review of MaintainX Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/cmms/maintainx-profile

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MaintainX

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Overview

[Reviews](https://www.softwareadvice.com/cmms/maintainx-profile/reviews/)[Alternatives](https://www.softwareadvice.com/cmms/maintainx-profile/alternatives/)

# MaintainX 2026: Benefits, Features & Pricing

Updated June 16, 2026

Written by [Laura Burgess](https://www.softwareadvice.com/resources/author/laura-burgess/)

Content Analyst

Edited by [Caroline Rousseau](https://www.softwareadvice.com/resources/author/caroline-rousseau/)

Senior Editor

Wondering if MaintainX is right for your organization?

Our Maintenance Management Software selection experts can help you in 15 minutes or less.

On this page

-   Our Summary
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   Key Sentiments
    
-   User Reviews
    
-   Frequently Asked Questions
    
-   Popular Comparisons
    

## Our Summary

MaintainX

4.8

[(1041)](https://www.softwareadvice.com/cmms/maintainx-profile/reviews/)

FrontRunner 2026

Pros:

-   Ease of use
-   Integrations

Cons:

-   Mobile app issues
-   Reporting limitations

Pricing

Starting at $25.00 per month

### What is MaintainX:

MaintainX is a maintenance and asset management platform for the manufacturing and logistics industry. It supports work orders, reporting, and asset tracking. MaintainX also helps businesses manage field service technicians, maintenance work, and fixed assets with time-based schedules, prescriptive maintenance models, and predictive analytics.

### Why we like MaintainX:

MaintainX is the highest rated tool in [Software Advice's list of best CMMS software for 2025](https://www.softwareadvice.com/category/4390-maintenance-management/). Reviewers rate it highly for ease of use and customer support. It offers features to help businesses with a variety of maintenance-related functions, including inventory management, task scheduling, regulatory compliance support, and work tracking.

### Who should use MaintainX:

58% of Software Advice reviewers who reviewed MaintainX are from businesses with between 11 and 200 employees, indicating it is used by a range of small and midsize businesses. Its features can be used by business operators, field service techs, logistics managers, and engineers.

Wondering if MaintainX is right for your organization?

Our Maintenance Management Software selection experts can help you in 15 minutes or less.

## MaintainX User Interface

## Popular MaintainX Alternatives

Main Product

MaintainX

4.8

[(1041)](https://www.softwareadvice.com/cmms/maintainx-profile/reviews/)

Ratings Breakdown

-   4.78Ease of use
-   4.65Value for money
-   4.83Customer support
-   4.56Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[Limble](https://www.softwareadvice.com/cmms/limblecmms-profile/)

4.8

[(754)](https://www.softwareadvice.com/cmms/limblecmms-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.69Value for money
-   4.90Customer support
-   4.64Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Fracttal One](https://www.softwareadvice.com/cmms/fracttal-profile/)

4.6

[(1774)](https://www.softwareadvice.com/cmms/fracttal-profile/reviews/)

Ratings Breakdown

-   4.53Ease of use
-   4.34Value for money
-   4.54Customer support
-   4.52Functionality

Pricing

Available upon request

Get Price

Alternative Product

[UpKeep](https://www.softwareadvice.com/cmms/upkeep-profile/)

4.6

[(1324)](https://www.softwareadvice.com/cmms/upkeep-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.54Value for money
-   4.72Customer support
-   4.44Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[Fiix](https://www.softwareadvice.com/cmms/fiix-profile/)

4.5

[(628)](https://www.softwareadvice.com/cmms/fiix-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.35Value for money
-   4.40Customer support
-   4.24Functionality

Pricing

Starting at $45.00 per month

Get Price

Alternative Product

[Coast](https://www.softwareadvice.com/product/246342-Coast/)

4.7

[(101)](https://www.softwareadvice.com/product/246342-Coast/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.76Value for money
-   4.84Customer support
-   4.56Functionality

Pricing

Starting at $20.00 per month

Get Price

## MaintainX Overview

MaintainX is a maintenance and asset management platform built for industrial and frontline teams. It helps organizations streamline operations, enhance asset management, and empower frontline workers while delivering insights that drive efficiency and improve the bottom line.

MaintainX centralizes data from multiple sources—such as IoT sensors, maintenance records, and other systems like SAP—through integrations, ensuring consistent data for data driven decisions, accurate insights, and AI-powered optimizations. As a mobile-first, IoT-enabled solution, MaintainX supports...

maintenance, reliability, and operations teams.

## MaintainX Pricing and Plans

Starting price: $25.00 per month

Free Trial

Free Version

Essential

$25.00

per user, per month

Plan includes:

-   Unlimited Work Orders with Attached Images
-   Unlimited Repeating Work Orders
-   3 Work Orders with Attached Procedures
-   3-Month Access to Advanced Analytics
-   Custom Reporting Dashboard
-   Real-time Messaging
-   Unlimited Assets
-   Barcode Scanning

Premium

$75.00

per user, per month

Plan includes:

-   Meter-based Maintenance
-   Unlimited Work Orders with Attached Procedures
-   Unlimited Access to Advanced Analytics
-   Parts Inventory Management
-   Purchase Order Management
-   Time and Cost Tracking
-   Open REST API Access
-   Work Order Templates
-   Dedicated Account Manager
-   External Work Orders

Enterprise

Pricing available upon request

Plan includes:

-   Escalation Protocols
-   Custom Permissions
-   IoT Sensor Integrations
-   Advanced Control and Security including SSO
-   Multi-site Management Tools and Reporting
-   Dedicated Account Manager
-   Resource Planning
-   Root Cause Analysis
-   MaintainX CoPilot

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### Our Analysis of MaintainX's Pricing Plans

We've dug deep into MaintainX's pricing plans to help you determine which option is the best fit for your maintenance operations. We've also outlined the key advantages and limitations of each tier. MaintainX provides four distinct pricing levels: the Basic Plan, the Essential Plan, the Premium Plan, and the Enterprise Plan. Each tier is designed to accommodate different scales of operations and requirements, so understanding the nuances of...

each is essential for choosing the right plan for your needs. \*\*Basic Plan\*\* MaintainX's Basic Plan is a forever-free offering designed for small teams. It provides essential features such as unlimited work orders, procedures, and requester accounts, as well as real-time messaging. This plan includes a limited number of work orders with attached procedures and repeating work orders, as well as one month of access to advanced analytics. \*\*Pros:\*\* - \*\*No cost:\*\* The Basic Plan is completely free, making it accessible to teams with limited budgets. - \*\*Essential features:\*\* It offers core functionalities necessary for basic maintenance management. - \*\*Unlimited requesters:\*\* Allows an unlimited number of users to submit maintenance requests. \*\*Cons:\*\* - \*\*Limited advanced features:\*\* Access to advanced analytics is restricted to one month, and the number of work orders with attached procedures and repeating work orders is capped. - \*\*No inventory or purchase order management:\*\* These features are not included in the Basic Plan. - \*\*Lack of customization:\*\* The plan does not offer custom permissions or IoT sensor integrations, limiting its adaptability to specific needs. \*\*Essential Plan\*\* The Essential Plan is a step up from the Basic Plan, offering additional features at a price of $16 per user, per month when billed annually ($21 per user, per month when billed monthly). It includes everything in the Basic Plan, plus unlimited work orders with attached images, unlimited repeating work orders, and an increased number of work orders with attached procedures. This plan also extends access to advanced analytics access to three months. \*\*Pros:\*\* - \*\*Enhanced work order capabilities:\*\* Allows attaching images to work orders and creates an unlimited number of repeating work orders. - \*\*Longer access to analytics:\*\* Provides three months of access to advanced analytics, enabling better data-driven decision-making. - \*\*Affordable pricing:\*\* At $16 per user per month, it offers a balance between cost and features. \*\*Cons:\*\* - \*\*Still limited advanced features:\*\* While it offers more than the Basic Plan, it lacks features such as meter-based maintenance, inventory management, and API access. - \*\*No dedicated support:\*\* Unlike the Premium Plan, the Essential Plan does not include a dedicated account manager. - \*\*Potential scalability issues:\*\* As a team grows and requires more advanced features, they may outgrow this plan. \*\*Premium Plan\*\* MaintainX's Premium Plan, priced at $49 per user, per month when billed annually ($59 per user, per month when billed monthly), is a comprehensive solution for maintenance teams requiring advanced features. It includes everything in the Essential Plan, along with unlimited work orders with attached procedures, unlimited access to advanced analytics, meter-based maintenance, parts inventory management, purchase order management, time and cost tracking, open REST API access, and a dedicated account manager. \*\*Pros:\*\* - \*\*Comprehensive feature set:\*\* Offers a wide range of advanced features to streamline maintenance processes and improve efficiency. - \*\*Unlimited access to analytics:\*\* Provides ongoing access to advanced analytics, facilitating continuous improvement. - \*\*Dedicated support:\*\* Includes a dedicated account manager to help with onboarding, training, and ongoing support. \*\*Cons:\*\* - \*\*Higher cost:\*\* At $49 per user per month, it may be more expensive than other plans, especially for larger teams. - \*\*Potential underutilization:\*\* Some teams may not require all the advanced features, leading to paying for unused functionality. - \*\*Fewer customizations:\*\* The Premium Plan does not offer many of the customizations that are included in the Enterprise Plan, such as custom user permissions, fields, and workflow automation. \*\*Enterprise Plan\*\* For organizations with complex maintenance needs, MaintainX offers a customizable Enterprise Plan. This plan includes everything in the Premium Plan, plus additional features such as asset health insights, resource planning, escalation protocols, custom permissions, IoT sensor integrations, advanced control and security (including SSO), multi-site management tools and reporting, global parts, and global procedures. Pricing for the Enterprise Plan is customized based on the specific needs of the organization. \*\*Pros:\*\* - \*\*Tailored to specific needs:\*\* The plan can be customized to fit the unique requirements of large enterprises. - \*\*Advanced features:\*\* Offers advanced capabilities such as IoT sensor integrations and asset health insights. - \*\*Scalability:\*\* Designed to accommodate the needs of multi-site organizations with complex maintenance operations. \*\*Cons:\*\* - \*\*Pricing uncertainty:\*\* As pricing is custom, it may be difficult to compare costs without consulting the MaintainX team. - \*\*Implementation complexity:\*\* Due to the wide range of advanced features and integrations, implementation may be more complex and time-consuming compared to other plans. - \*\*Dependence on vendor support:\*\* The plan's complexity may require greater reliance on MaintainX's support team for successful adoption and ongoing use. \*\*Conclusion\*\* After analyzing the pricing plans offered by MaintainX, it's evident that the company provides a range of options designed to cater to the unique needs of different businesses. - \*\*For startups and small businesses:\*\* The Basic Plan, which is free forever, is an excellent choice. It offers essential features such as unlimited work orders and procedures, making it a cost-effective solution for those just starting out. However, as the business grows, the limitations of this plan may become apparent, and upgrading to the Essential Plan could be a smart move. - \*\*For established businesses and enterprises:\*\* The Premium and Enterprise Plans are the way to go. The Premium Plan includes advanced features such as meter-based maintenance, parts inventory management, and open REST API access, making it ideal for businesses with complex maintenance needs. The Enterprise Plan takes it a step further, offering custom pricing and tailored features such as IoT sensor integrations and multi-site management tools, perfect for large corporations with multiple locations. Ultimately, the choice of pricing plan depends on factors such as the size of the maintenance team, the complexity of the assets being managed, and the budget available. By carefully evaluating these aspects and aligning them with the appropriate MaintainX plan, businesses can streamline their maintenance operations, boost efficiency, and achieve long-term success. It's crucial to consider not only the current needs but also the potential for future growth, ensuring that the chosen plan can scale alongside the business.

### Compare Pricing

Compare pricing across our most frequently recommended Maintenance Management products.

Software options

Starting price\*

User rating

[Click Maint CMMS](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/)

$35.00 per month

4.76[(122 reviews)](https://www.softwareadvice.com/cafm/click-maint-cmms-profile/reviews/)

**136**

recommendations

[Coast](https://www.softwareadvice.com/product/246342-Coast/)

$20.00 per month

4.71[(101 reviews)](https://www.softwareadvice.com/product/246342-Coast/reviews/)

**128**

recommendations

[Fiix](https://www.softwareadvice.com/cmms/fiix-profile/)

$45.00 per month

4.45[(628 reviews)](https://www.softwareadvice.com/cmms/fiix-profile/reviews/)

**126**

recommendations

[EZO](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/)

$48.00 per month

4.59[(1543 reviews)](https://www.softwareadvice.com/cmms/ezofficeinventory-profile/reviews/)

**64**

recommendations

[Maintenance Connection](https://www.softwareadvice.com/cmms/maintenance-connection-profile/)

$110.00 per month

4.41[(443 reviews)](https://www.softwareadvice.com/cmms/maintenance-connection-profile/reviews/)

**63**

recommendations

\*Defined as the price above any available free plan

## MaintainX Features

Drawn from insights across 1041 verified reviews, we've outlined MaintainX's best and worst rated features and how they stack up against the average rating.

MaintainX's score

Category average

MaintainX's Best Rated Features

Image Capture

5.0

4.27 category average

Work Order Creation

4.84

4.57 category average

Maintenance Management

4.79

4.12 category average

MaintainX's Worst Rated Features

Calibration Management

3.63

3.46 category average

Access Controls/Permissions

3.63

4.29 category average

Inventory Control

3.67

3.78 category average

-   Popular features found in Maintenance Management
    
    Billing & Invoicing
    
    Calendar Management
    
    Document Management
    
    Inspection Management
    
    Inventory Management
    
    Scheduling
    
    Service History
    
    Technician Management
    
    Third-Party Integrations
    
    Vendor Management
    
-   More features of MaintainX
    
    Access Controls/Permissions
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Approval Process Control
    
    Asset Accounting
    
    Asset Lifecycle Management
    
    Asset Planning
    
    Asset Tracking
    
    Audit Management
    
    Audit Trail
    
    Autofill
    
    Automated Scheduling
    
    Barcode/Ticket Scanning
    
    Barcoding/RFID
    
    Business Process Automation
    
    Business Process Control
    
    Calibration Management
    
    Check-in/Check-out
    
    Checklists
    
    Code Enforcement
    
    Collaboration Tools
    
    Commenting/Notes
    
    Commercial Properties
    
    Communication Management
    
    Compliance Management
    
    Compliance Tracking
    
    Contact Database
    
    Corrective and Preventive Actions (CAPA)
    
    Cost Tracking
    
    Customer Database
    
    Customizable Branding
    
    Customizable Dashboard
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Capture and Transfer
    
    Data Import/Export
    
    Data Visualization
    
    Digital Signature
    
    Document Storage
    
    Downtime Tracking
    
    Drag & Drop
    
    Electronic Signature
    
    Equipment Maintenance
    
    Equipment Management
    
    Equipment Tracking
    
    Facility Asset Management
    
    Facility Management
    
    Facility Scheduling
    
    Failed Inspection Tracking
    
    Fixed Asset Management
    
    For Mechanical Equipment
    
    Forms Automation
    
    Forms Creation & Design
    
    Forms Management
    
    For Schools
    
    Full Text Search
    
    Graphical Workflow Editor
    
    Historical Reporting
    
    Historical Trend Analysis
    
    Image Capture
    
    Incident Management
    
    Inventory Control
    
    Inventory Tracking
    
    IT Asset Management
    
    IT Asset Tracking
    
    Job Management
    
    Job Tracking
    
    Key & Lock Management
    
    KPI Monitoring
    
    Location Tracking
    
    Maintenance Management
    
    Maintenance Scheduling
    
    Mobile Access
    
    Mobile Alerts
    
    Monitoring
    
    Multi-Location
    
    No-Code
    
    Offline Access
    
    Parts Management
    
    Performance Metrics
    
    Predictive Maintenance
    
    Preventive Maintenance
    
    Process Change Tracking
    
    Productivity Analysis
    
    Progress Tracking
    
    Purchase Order Management
    
    QR Codes
    
    Quotes/Estimates
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Recurring Appointments
    
    Reminders
    
    Repair Tracking
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Report Templates
    
    Residential Properties
    
    Role-Based Permissions
    
    Root Cause Analysis
    
    Rules-Based Workflow
    
    Search/Filter
    
    Status Tracking
    
    Subcontractor Management
    
    Task Management
    
    Task Progress Tracking
    
    Task Scheduling
    
    Template Management
    
    Templates
    
    Tire Management
    
    Traceability
    
    Trend Analysis
    
    User Management
    
    Vehicle Information
    
    Version Control
    
    Workflow Automation
    
    Workflow Configuration
    
    Workflow Management
    
    Work Order Creation
    
    Work Order Management
    

## MaintainX Integrations

Based on 1041 verified reviews, we've identified products most frequently integrated withMaintainX.

[Microsoft Power BI](https://www.softwareadvice.com/bi/microsoft-power-bi-profile/)

Integration rated 4.5 from 8 reviews

Ehsan Eslamian

Digital Transformation Manager

Used for less than a year

Reviewed April 2023

"Create custom live dashboards"

[Microsoft Excel](https://www.softwareadvice.com/productivity/microsoft-excel-profile/)

Integration rated 5.0 from 3 reviews

William Lloyd

Chief Engineer

Used for less than 6 months

Reviewed August 2023

"I use excel for creating customized reports to send data out."

Zapier

Integration rated 4.3 from 4 reviews

Samsara

Integration rated 4.8 from 4 reviews

Microsoft Outlook

Integration rated 4.5 from 3 reviews

SAP S/4HANA Cloud

Integration rated 3.5 from 2 reviews

Motive

Integration rated 4.5 from 2 reviews

Slack

Integration rated 4.5 from 2 reviews

See all 32 integrations

## MaintainX Key Sentiments

We analyzed 1041 verified reviews for MaintainX to find out what actual users really think.

Most Positive Sentiments

Ease of use

89% Positive

8% Neutral

3% Negative

Many reviewers note that MaintainX is easy to navigate, citing its simple setup, clean layout, and minimal training requirements. They describe onboarding as smooth and note that teams adopt the system quickly across devices and departments. While a few note that more specialized configurations may require extra effort, most agree that the tool supports daily tasks and keeps maintenance management accessible.

Maintenance management

65% Positive

31% Neutral

4% Negative

Feedback on maintenance management often focuses on MaintainX’s mobile‑first approach and the real‑time visibility it provides into asset status and task progress. Users value features such as customizable checklists, preventive maintenance scheduling, and centralized equipment records that support proactive work. Some reviewers would like more room to tailor workflows, forms, and reporting fields to match their specific operations.

Least Positive Sentiments

Work orders

46% Positive

41% Neutral

13% Negative

When discussing work orders, reviewers frequently emphasize how quickly they can create, assign, and track tasks from any device. They appreciate real‑time updates, the ability to attach photos and notes, and more transparent communication between requesters and technicians. A portion of users note that additional sorting options, more notification settings, and further customization of work order fields would help align the tool more closely with their internal processes.

## MaintainX User Reviews

Overall Rating

4.8

Ratings Breakdown

5

79%

4

19%

3

1%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.8

Value for money

4.6

Customer support

4.8

Functionality

4.6

Jason L.

Verified reviewer

Facilities Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed March 2026

MaintainX for Field Service Management

5

Overall, the experience with MaintainX has been very positive. It’s helped bring structure and clarity to how we run our service department, and it’s made a noticeable difference in organization, communication, and accountability across the team. What really stands out is the opportunity we’ve had to provide feedback and actually feel heard. When we’ve shared ideas or pointed out gaps, the MaintainX team has been responsive and quick to make adjustments or roll out improvements. That level of engagement and willingness to evolve the platform has made it feel more like a partnership than just a tool we’re using.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

It brings everything into one place and just makes the day-to-day easier to manage. I can quickly see what’s going on across all work orders without chasing people down for updates. It’s simple for the team to use, which means better communication, fewer missed details, and more accountability. Overall, it just helps keep things organized and running smoother without adding a bunch of extra complexity.

Cons:

The biggest downside is that some of the best features are locked behind higher-tier plans, so you don’t always get the full value unless you upgrade. It can feel a little limiting at times. Also, customization isn’t as flexible as I’d like, there are moments where you have to work around the system instead of setting it up exactly how your operation runs. And when you’re trying to pull specific data or reports, it can take extra effort to get it in a format that’s actually useful.

Reasons for choosing MaintainX

Brand recognition and potential future integrations within the industry.

Reasons for switching to MaintainX

Teams is not designed to adequately manage field service.

Read More

Kari B.

Verified reviewer

Computer Hardware

51-200 employees

Used daily for less than 12 months

Review source

Reviewed March 2026

The most efficient, helpful and supported CMMS

5

I am very pleased with MaintainX. There has not been one concern I have had. Once the work order requester was available to all operators, the communication between operators and maintenance techs opened immediately. Our downtime tracking for our KPI's became more accurate the moment it was implemented.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The ease of implementing it for all employees within our company. The most positive review from operators is that they can input a work order from their phones. They love that they no longer have to have their supervisor enter it.

Cons:

The web page is not automatically updated when left open all day. I prefer to have the easiest, no thought processes, in the tools I use. I am not a fan of it not being refreshed when I get to my desk

Reasons for switching to MaintainX

We wanted a program that was easier to use for the maintenance technicians and the work requestors.

Read More

Philip E.

Verified reviewer

Telecommunications

51-200 employees

Used daily for less than 12 months

Review source

Reviewed September 2025

Very good product

5

Very pleased, easy to maintain and keep up with all of our assets and the ability to keep up with all of our workorders.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The ability to track our assets, PM's and workorders. This product has met all of our expectations.

Cons:

I have no issues with MaintainX or the use of this product. I can't think of any cons about this product.

Read More

VR

Verified

Reviewer

Consumer Goods

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2026

Good Experience with a competent team of software developers

3

Ratings Breakdown

4

Ease of use

4

Value for money

3

Customer support

3

Functionality

Pros:

I like the intuitive framework of the software, and the ease in which building data bases within the software functions.

Cons:

I don't like that the parts do not allow for multiple cost associations. I would also prefer an option for multiple part locations for an individual part. We manufacture in multiple locations while using similar assets, so currently we have to duplicate parts to allow for inventory tracking of one part in multiple locations.

Reasons for switching to MaintainX

I did not make the decision, but I understand the company I work for chose MaintainX because it was the cheaper option.

Read More

SP

Samantha P.

Verified reviewer

Mechanical or Industrial Engineering

201-500 employees

Used daily for more than 2 years

Review source

Reviewed March 2026

Game Changer!

5

I LOVE MaintainX and have from the beginning. I am a avid believer and I voice as much on a daily basis. This is hands down my favorite CMMS.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

I love that you are able to customize anything in MaintainX to better fit your business. I am able to track inventory, keep track of PMs and also any reactive calls to identify trends. Our account manager is beyond phenomenal and all customer support is very helpful.

Cons:

I wish that a multi-user space was available to the Premium plan like it is for the Enterprise plan.

Reasons for switching to MaintainX

The previous system had ineffective tracking and logging, which consumed excessive time. Reporting was poor and difficult to interpret. Consequently, we experienced increased machine failures, inventory shortages, missed preventative maintenance tasks, and an inability to identify key trends.

Read More

MB

Mark B.

Verified reviewer

Arts and Crafts

201-500 employees

Used daily for less than 12 months

Reviewed May 2026

DAM Review

5

We have been having a good experience with the product. The team has learned the basics quickly and now we are working on their clarity of reporting.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

I love how MaintainX is very intuitive and user friendly. We have found it easy to teach our staff and deploy across the museum so staff can send us workorders.

Cons:

It takes some time to get all the data loaded in about your facilities to really be able to take advantage of its analytics.

Reasons for choosing MaintainX

Ease of use and we like the future abilities with phone and mobile use as our team gets more comfortable with the product.

Reasons for switching to MaintainX

MicroMain was too cumbersome and had a lot of bad data in its files.

Read More

BM

Brian M.

Verified reviewer

Automotive

1001-5000 employees

Used daily for less than 6 months

Reviewed May 2026

MaintainX is Intuitive and User-Friendly

5

So far, my experience with MaintainX is great! I really like how intuitive and easy it is to build reports and customize dashboards. I also like how easy it was to integrate MaintainX with external software.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

It is intuitive and easy to use. I like that MaintianX support staff are very responsive and helpful. The training academy is a valuable resource and very helpful to get one up and going in MaintainX.

Cons:

At the moment, I cannot think of anything that I don't like about MaintainX. The only issue I can think of is a minor point. I would like to see where work order reports can be positioned side-by-side in a custom dashboard. This request has been submitted to MaintainX, and I hope to see it implemented.

Reasons for choosing MaintainX

Ease of use, support, implementation, and cost

Reasons for switching to MaintainX

We needed to get all teams here on a common platform and get a tool that had more capabilities.

Read More

JV

Joey V.

Verified reviewer

Business Supplies and Equipment

501-1000 employees

Used daily for less than 12 months

Reviewed May 2026

Rising to the Top

5

I was an eMaint user for about five years, and to be honest, I did not want to switch to MaintainX—it was a decision made by company leadership. However, a short time ago \[sensitive content hidden\] stepped in as our Customer Success Manager, and that completely changed my perspective. After working with \[sensitive content hidden\] through several challenges, her passion for customer success and her ability to quickly understand issues and provide practical solutions became very clear. Her support, communication, and commitment to helping us get the most out of MaintainX made the transition much smoother and significantly improved my overall experience with the platform.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

MaintainX does a great job simplifying maintenance operations while keeping the team connected and accountable, backed by outstanding customer service.

Cons:

I would like the option to receive notifications for new work requests only. Currently, I receive notifications for everything, which can be overwhelming.

Reasons for switching to MaintainX

This decision was made by Leadership based off customer service.

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HV

Humberto V.

Verified reviewer

Construction

1001-5000 employees

Used daily for less than 2 years

Reviewed May 2026

Awesome CMMS!!!

5

Excellent very good software easy to install and setup and get going fast. Simple to use and very mobile.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Ease of set-up and use plus all it features and capabilities. For pricing it's very good ROI. Very good.

Cons:

Nothing as of yet.

Reasons for switching to MaintainX

Features and capabilities for price plus ease of use.

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VR

Verified

Reviewer

Veterinary

1001-5000 employees

Used daily for more than 2 years

Reviewed May 2026

MaintainX in Ref Labs

5

Great platform that has helped us manage thousands of assets across many different locations. Easy to implement and add new users to expand its reach.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Ease of use and rich feature set. Consistently being updated with new features which make a different to the customers.

Cons:

Metrics can sometimes be difficult to use. When the data doesnt align with what the graphs are showing which can require needing to correct some errors manually.

Read More

Showing 1 - 10 of 1041 Reviews

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## MaintainX FAQs

-   Is MaintainX legit?
    
    Yes, MaintainX has more than 700 reviews and is highly rated on Software Advice. The company complies with SOC 2 Type II and ISO 27001:2022; provides a third-party penetration test report; and details physical, technical, and administrative security on its online Trust Center.
    
-   What does MaintainX do?
    
    MaintainX is a maintenance software suite used to track assets, work orders, parts, facility maintenance, work requests, resources, vendors, and more.
    
-   Is MaintainX cloud-based?
    
    Yes, MaintainX is a cloud-based computerized maintenance management system (CMMS) that syncs between the web version and the mobile app. It also offers API documentation for implementation.
    
-   Does MaintainX have an app?
    
    Yes, MaintainX offers apps for iOS and Android mobile devices. The mobile app includes features that aren't available on the desktop version, such as offline mode, QR and barcode scanning, a work order timer, photo capture, and recent activity updates.
    

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