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MaintainX Reviews

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# MaintainX User Reviews

## Reviews Summary

## Overall Rating

4.8

* * *

## Ratings Breakdown

5

(842)

4

(194)

3

(16)

2

(3)

1

(0)

## Secondary Ratings

Ease-of-use

4.8

Customer Support

4.8

Value for money

4.7

Functionality

4.6

* * *

### Pros

"Navigation through the software is straightforward, and I like being able to micromanage each piece of equipment with maintenance records, work orders, shop diagrams, parts inventories, photographs, and vendors all in one place."

"MaintainX helps us catalog our sites and complete checklists on a recurring schedule, which supports maintaining the overall health of our systems."

"It has opened up a lot of new efficiencies in our workflow, parts management, inventory tracking and work order capture."

### Cons

"The frustrations I experience with the program are not so much focused within the program itself; more so in that support and focus on development of the purchase orders and inventory modules is slower/not as high of a priority as the more maintenance focused modules, like work orders."

"I also notice a gap between the mobile and desktop experiences — the phone version doesn’t always provide the same level of detail or visibility, which makes it harder to manage things effectively when I’m on the floor."

"Sometimes when there is an update it messes with our special made fields (our Cost Codes) and when I send out a Hard Copy PO, sometimes it will take 20-30 minutes to download (but that is just me being nitpicky)."

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MaintainX Reviews, Pros and Cons - 2026 Software Advice