A fantastic winery software program, easy to use and great support staff. Would recommend to any winery, from boutique operations to multi site contract facilities.

- Great user interface, logical set out - Fantastic support and webinars to get up and running in using the software - cloud based, can login in from off site - app easy to use for recording on the run

- stocktake process a little clunky - that is ALL!

Vintrace is an invaluable tool for us in our wine making. It streamlines how we communicate work that needs to be done, work that has been done and allows us to use that information out of one, clear system.

We can run all of our winemaking work orders, analysis, volume tracking, costing, etc through this system. It handles all of our production needs and keeps it all in one spot for everyone to see and reference. It gets us out of spreadsheets all of the time and streamlines workflow. It allows us to make better wine!

I would love to see some things consolidated into one space rather than being able to do most of what you need in a few different spots. Better all inclusive views of fermentation management, better all inclusive views of topping management. Tighter integration with analysis results. But we love it!

Cons continued - Vintrace app - Would be good to be able to click on a dispatch to see the same detail as the web version - Vintrace app - To reserve stock, we enter an SO without dispatching. VIntrace allocated this stock to the 'Crush Pad'. It would be good to be able to click on this location to see which customers have reserved the stock - When conducting a dispatch search, it would be good to search by customer - No ability to view a stock dispatch from the Sales Order - When pulling a report, cannot select multiple options [ie more than one customer or stock type]. Would be good to search by SKU - having single bottles and cartons makes for a very large SOH report - Consolidate the carton and single bottle

Ability to integrate with Xero. Live stock on hand from Phone

- Payment terms on pricelist, not on customer level. Require multiple pricelists for each payment term. - No option for EOM terms past 30 days - No ability to sell a part case [ie 0.5 of a 12p to sell 6b] - No ability to handle retail WET without manually journaling to Xero each month - Terms on pricelist not visible on Sales Order. Must enter manually at customer level - Cost allocation method is different depending on whether you are bottling, purchasing a stock item or allocating storage/freight - No easy way to ensure that costs allocated in Vintrace reconcile to the relevant invoice/Cost of Sales accounts in Xero - No ability to sync payment terms on PO's from Vintrace to Xero - When creating a stock item, Vintrace asks for an 'Asset Code'. This should be a 'COGS Code' so that the expense on the PO is allocated to COGS in Xero - No ability to dispatch a Sales Order more than 24 hours in advance - Would like the ability to group data more efficiently. No ability to allocate stock items by SKU, Brand, Vintage, Variety, Region, etc when creating the stock item - Sales Orders automatically close once saved. Need to go back into the SO to click on the Xero link to invoice the customer - When correcting a dispatch, the volumes of each stock item revert to zero. The volumes should remain so that you dont need to re-enter all volumes - especially if you are only correcting one Continued in 'overall experience'

I have mixed emotions about this software. The support used to be really good with walking you through issues, now it seems like a get AI more than people. The features it includes are great if you can manage to use them correctly and know what you're doing, but overall, there are better softwares out on the market that are easy to pick up without a lot of instruction. Unfortunately, Vintrace is not that software for me and my team.

Initially, the user interface was what attracted us to the software. It looked intuitive and easy to use. There are plenty of features that if utilized correctly, are a great benefit to the production of the company.

The UI was more clunky that it seems. If a mistake is made, it can be difficult to amend something that should be easy enough to just fix. There are other production softwares that simply do a better job with ease of use and onboarding a team.

We had used several other methods for winery and warehouse stock tracking. This software beats them all.

The interface is easy to set up and use. The app is also very good. Customer service is very helpful.

The vineyard module is a little confusing with respect to calculating yields but otherwise it is fine.