DocStar ECM vs Dokmee ECM

RATING:

4.0

(99)

DocStar ECM has 99 reviews and a rating of 3.98 / 5 stars vs Dokmee ECM which has 89 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (99)
4.7 (89)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 1, 2023
October 26, 2023
Pros/Cons
  • Pros

  • The Docstar software makes it easy to get my hands on any historical document related to any of our customers very quickly.
  • I love the integration with Epicor and the workflow approvals.
  • Cons

  • No applicable at this time. We only use the data to view.
  • Sometimes it's more complicated than it needs to be to build a workflow. The need to download some files in order to view them is bothersome.
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  • Pros

  • It's secure and reliable tool in this segment and also user interface is very user friendly and does not require any kind of training and customer support is very helpful.
  • The management software has a good integration with various other applications. It also has wide range of management features along with multi-language support.
  • Cons

  • Limited integration: Dokmee ECM may not integrate well with other software systems that an organization is already using, which could impede collaboration and efficiency.
  • The main downside of using Dokmee ECM is that the customer support is lacking. There is no live chat option available and the customer service team takes a long time to respond to inquiries.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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FrontRunners

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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos