DocStar ECM vs Panopto

RATING:

4.0

(99)

DocStar ECM has 99 reviews and a rating of 3.98 / 5 stars vs Panopto which has 74 reviews and a rating of 4.47 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (99)
4.5 (74)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 1, 2023
January 2, 2024
Pros/Cons
  • Pros

  • The Docstar software makes it easy to get my hands on any historical document related to any of our customers very quickly.
  • I love the integration with Epicor and the workflow approvals.
  • Cons

  • No applicable at this time. We only use the data to view.
  • Sometimes it's more complicated than it needs to be to build a workflow. The need to download some files in order to view them is bothersome.
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  • Pros

  • This software allows me to watch lectures from graduate school online and through our Canvas course homepage. I appreciate that it allows me to determine the playback speed.
  • Provides great info and you can replay it many times. They have a greally great support team to answer any questions.
  • Cons

  • In these Covid days, we end up recording video from zoom meetings, and there is a weird echo in the audio that makes it difficult to understand.
  • Sometimes the lectures i listen to are very distorted due to bad quality. Also, the side bars are sometimes hard to navigate and the quiz sections at the end are very slow.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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25 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos