DocuPhase vs Dokmee ECM
DocuPhase has 84 reviews and a rating of 4.49 / 5 stars vs Dokmee ECM which has 89 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- I like the ease of this program. Training is extremely simple for a program like this and document retrieval is super fast.
- Product documentation storage works well along with the revision functions. Support for software is on point with a very friendly support staff.
Cons
- Wait is too long for iDatix customer support, bad for keeping day to day business afloat.
- The software should be made to recognize duplicate entries. It does not prevent duplicate entries which wastes time once the error is found.
Pros
- It's secure and reliable tool in this segment and also user interface is very user friendly and does not require any kind of training and customer support is very helpful.
- The management software has a good integration with various other applications. It also has wide range of management features along with multi-language support.
Cons
- Limited integration: Dokmee ECM may not integrate well with other software systems that an organization is already using, which could impede collaboration and efficiency.
- The main downside of using Dokmee ECM is that the customer support is lacking. There is no live chat option available and the customer service team takes a long time to respond to inquiries.
Pricing
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Advisor Recommendations & User Awards
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
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FrontRunners
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