eCMS vs RedTeam Go

RATING:

4.7

(41)

eCMS has 41 reviews and a rating of 4.68 / 5 stars vs RedTeam Go which has 110 reviews and a rating of 4.3 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (41)
4.3 (110)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 21, 2023
September 26, 2023
Pros/Cons
  • Pros

  • Having the ability to customize reports and letters, as well as track data and due dates, is so beneficial. The CGC staff is certainly worth commenting on.
  • ECMS is updating the software constantly to provide the customer with the best product. The menu options are very organized, giving you the ability to navigate quickly and efficiently.
  • Cons

  • I dislike the length of time it takes to get to a complete resolution on issues that are found in the software.
  • The system need a custom installation and very difficult to try to understand.
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  • Pros

  • I believe the pricing structure is the best value in the market. The staff are easy to communicate with both from a tech support but also from a development aspect.
  • Excellent customer service and customer service reps who are always available and are quick and knowledgeable on the chat feature when we have a challenge.
  • Cons

  • Phone app struggles and quirks have been a little disappointing and waiting on schedule update to fully implement that.
  • Sorting Drawings - I hate that you have to move just one at a time.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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5 Recommendations
18 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos