Lots of features we didn’t even know we needed which is awesome. Overall, highly recommended.

This has saved us time and money as well as allowed us to shift budgets and help or monetization efforts.

Helped improve analytical decision making and improved lead ROI within the first month. Well worth the investment, and has changed the way we do business.

Phonexa have been brilliant, onboarding was quick and easy, and support has been excellent.

Phonexa is definitely all-in-one solution for lead management. Comes with built-in analytics and tracking.

The customer service with Phonexa is OUTSTANDING.

I am not the most tech savvy person, so the platform wasn't easy for me to figure out, but that is because I am useless when it comes to tech.

Does a great job capturing all our demographic data. Also, love that they offer multi-tier lead management and by far the most features for affiliate management.

He is always attentive and you clean tell he cares. He goes above and beyond to make sure I am happy and understand.

Prior to being on Phonexa, I used to run direct with several networks and be frustrated at the multiple campaigns I would need for this.

We know the origin of every deal now and our affiliates are happy because they get paid on every deal thanks to phonexa’s technology.

They have done an amazing job of developing a culture that is so easy to work with.

Customer Support, onboarding process was overall good, integrations were done quickly.

Phonexa is easy to use and very customization. I am just starting to learn all the capabilities however the ones I am familiar with are easy to use and important in our day to day.

If there is every anything that is slightly off, they are on it. Nothing in my experience with them so far has affected the functionality of the platform.

This system is easy to setup campaigns with, manage my ping tree and has also help me grow my business. I also love the reporting it has.

Sometimes it's too complex, user interface is confusing. Trying to setup a channel, integration takes time.

Also the customizable dashboard makes it easy to see all the stats I want at a glance in one location. The best part is that there is an app, so it makes it super easy when I am out and about.

It helps with our attribution and we are able to see what campaigns are the most profitable, which helps us increase our marketing ROI.

Incredibly Easy to Use and Provides Very Robust Reports.

Very quick to get up and running with most integrations ready to go immediately.

ML & AI capability to run deep analytics are still missing.

It's an amazing product, and my account manager is pretty phenomenal.

Flexible with integrations and accommodating with any requests.

Easy to function, use, and manage. If any questions about the particulars regarding the vast options within the analytics, the team is always there to help (Support team is awesome on the tech).

Has been amazing through this journey and was always willing to connect us with other people in the industry.

All features are great and we can use many services in a platform. Support team is really quick in response and helping us settle all issues.

It was a bit of a drag when I first signed up because the setup took a while, however once I was up and running, my leads were completely monetized and I was able to fluidly run lead gen and grow it.

I am extremely please from top to bottom on the opportunities Phonexa has created for my company and the team is superb.

Since then, I have been provided with over-the-top customer service from some truly great people. I cannot speak highly enough of how great the Phonexa team is, from the top down.

And maybe the most important aspect is how robust and flexible the software is, we are able to set up integrations with all of the marketing/ sales products that we use.

All the different requests I made thus far were solved within the platform or was adjusted to meet my needs.

Was amazing from the beginning, [SENSITIVE CONTENT] and [SENSITIVE CONTENT] are my dawgs I’m glad I work with them.

Phonexa is an amazing piece of software that our business couldn't live without. We have been using it for over 2 years now and it has never let us down.

From Ping Tress, Form Building, API set-up, reporting and excellent customer service, and loads of other offerings we make the most of an excellent product.

Yet, Phonexa's user-friendly interface and the consistently competent, customer-focused team have made every step of this transition reassuring and gratifying.

They are always there to help and have personal relationships unlike other platforms I have used.

Overall my contivio experience is pleasant, and the set up is very simple to use.

I have problems with contivio, when I use our separate order processing software we receive random contivio pop ups always.

I've had some trouble even just signing in multiple times and the tracking of calls is sometimes hit or miss. Not sure if these are just minor bugs or common problems with other users.

I like the simplification on transferring calls. The feature of the directory makes it easier for us.

I love how easy and user friendly Contivio is, I hardly ever have any issues.

It is difficult to see when the phone has logged you out of the software, so you may not be receiving calls not knowing that you aren't logged in.

No instruction/guidance on configuration provided. No timeframe or learning materials.

Contivio Contact makes the right call recording, and it ensure various processes are well handled.

Poor implementation and project management for onboarding.

Moving VoIP is a big ordeal and this was tough here. Very poor metrics and dashboard.

I love being able to use this system anyplace that has WIFI. I travel a lot for work and it's important that I am able to speak with clients when problems arise.

Contivio can give you a lot of information about a call. I like the fact that we can go back and listen to any call we have a question about.

US Dollar

Phonexa is an enterprise-grade tracking software for performance, affiliate and partner marketing. The Phonexa Suite is the underlying tech that carries through the consumer lead and call lifecycle, helping performance marketing teams drive ROI for brands across affiliate, partner, and paid channels. Phonexa prioritizes outcomes-based marketing across customer interactions like clicks, calls, form submissions, website behavior, and more. Through its single operating solution, the Phonexa Suite gives D2C publishers, networks, agencies, and brands unprecedented access and control to campaigns, eliminates lack of transparency across lead generation, and automates processes. The Phonexa Suite allows clients to optimize frictionless customer acquisition efforts and analyze the sources that drive qualified pipeline. Phonexa’s global headquarters are based in Los Angeles with additional offices in the United Kingdom, Ukraine, and Canada. The company employs a staff of over 200. For more information, visit www.Phonexa.com.

LongDescription

AB Testing

Call Tagging

Website Analytics

Lead Notifications

Customer Surveys

Caller Profiles

Online Forms

Lead Capture

Drip Campaigns

IVR/Voice Recognition

Campaign Tracking

Data Extraction

Lead Distribution

Multi-Campaign

Pipeline Management

Call Recording

Call Logging

Customizable Fields

On-Demand Recording

Call Center Management

Template Management

ROI Tracking

Data Import/Export

Email Campaign Management

File Transfer

Call Routing

Subscriber Management

Text to Speech

Recording

Contact Management

Lead Management

Email Marketing

Social Media Monitoring

List Management

Performance Metrics

Channel Management

Phone Key Input

Landing Pages/Web Forms

Lead Segmentation

Multiple Scripts

Source Tracking

Caller ID

Dynamic Content

Event Triggered Actions

CAN SPAM Compliance

Predictive Analytics

Image Library

Conversion Tracking

Multi-Channel Attribution

Lead Nurturing

Keyword Tracking

Interaction Tracking

Dashboard

Mobile Optimized Emails

Spam Blocker

Customer Journey Mapping

Reporting/Analytics

Contact Database

Scheduled Recording

Lead Qualification

Voice Customization

Call Transcription

Auto-Responders

Archiving & Retention

Call Tracking Metrics

Campaign Management

Prospecting Tools

Real Time Analytics

Call Transfer

Performance Management

Customizable Reports

Real Time Monitoring

Lead Generation

Conversion Rate Optimization

Real Time Data

Call Reporting

Activity Dashboard

Reporting & Statistics

Visitor Tracking

Real Time Reporting

Campaign Analytics

Call Tracking

Call Monitoring

Third Party Integrations

Campaign Planning

Computer Telephony Integration

Automatic Call Distribution

Phonexa offers three different pricing plans for its all-in-one suite for marketing automation for calls, leads, clicks, email, SMS, accounting, and more: 

Lite suite: starts at $100/month
Premium suite: starts at $500/month
Enterprise suite: starts at $500/month

See pricing details here: https://phonexa.com/pricing/

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Phonexa

In Person

Live Online

Webinars

Documentation

Videos

Contivio Contact Center is a cloud-based contact center management (CRM) solution for small and large businesses. The solution helps sales teams, marketing groups and service operations to manage customer service and sales. Key features include call monitoring, recording, conferencing, transferring and forwarding. Agents can also take notes within the solution and search call history to assess their own performance.


Contivio Contact Center helps to manage operations and improve customer experience through self-service IVR, automatic call routing and call back features. Calls are routed to the agents on the basis of custom fields in the CRM such as skills, priority, operating hours, shifts, holidays and more. Users can also conduct satisfaction surveys through IVR, SMS and broadcast message.  


Contivio Contact Center offers integration into any VoIP network and telecoms service. It can also be integrated with Windows-based or browser-based CRM applications to sync events and data. The solution helps supervisors to manage workforce and view real-time statistics by queue, agents and media type through a user dashboard.


Services are offered on per user per month subscription basis.



Blended Call Center

Progressive Dialer

Outbound Call Center

Inbound Call Center

Call Scripting

Queue Management

Predictive Dialer

Real-Time Chat

Manual Dialer

Alerts/Escalation

Seat range from $79-$99 per user/month dependent on seat count. 

Phonexa vs Contivio Contact Center

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Support and Training

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