If you have access to Internet, you have a phone, wherever you are. Another advantage is that we can record calls.

Couldn't be happier to be honest. I've used a few various other bits of equipment in the past but Voipstudio I'm happy to recommend.

Some colleagues have been asked to install the program on their phone and there has been some reluctance. This is not strictly a VoIPstudio problem, but it is a problem that exists.

The software if fantastic out of the box. Its easy to set up users, IVRs etc.

Perfect and fast customer support. Affordable price and all in one solution.

That way it appeared totally useless to me because whichever number I called it didn't allow me to.

When dialing a call, the mike button is muted until a long time which is sometimes misleading for the user.

I like the cloud functionality of the call recordings.

Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money.

Got a reliable provider, with an all inclusive cost - meaning that is the price we actually pay. The admin functions are also really great.

It is easy to use and gives opportunity to automatize the country code or area code - provides details within the dashboard.

Doesn't work too well on android mobile phone, in that it is difficult to navigate around.

This is an incredibly cost effective system and it's quite packed with features.

Occasionally a poor line if internet connection is particularly bad but not a fault of voipstudio.

The main problem I have solved is monetary. In my office there are two workers who are never there but with whom we have to talk on a daily basis.

The savings on your phone bill are so much that it's hard to believe. Communication with your colleagues is free.

So intuitive, easy to set up, so quick to add users. The cost savings are very attractive.

Calling a mobile phone is expensive, but now, if they have access to wifi, it's free. We have saved a lot of money.

The system has tons of amazing features that make any small company create a high level professional image which increases the chances of acquiring new business.

Easy to set up and customer service has been very good. Call recording to track feedback and training is invaluable as well as being able to travel and set phones up anywhere including use on laptop.

No more taking notes that you don't understand. In addition to that, we can pass voice messages to text, which makes it easier to clarify and find information.

The user interface of VoipStudio is very sleek and intuitive. It works best on a desktop browser.

Overall my contivio experience is pleasant, and the set up is very simple to use.

I have problems with contivio, when I use our separate order processing software we receive random contivio pop ups always.

I've had some trouble even just signing in multiple times and the tracking of calls is sometimes hit or miss. Not sure if these are just minor bugs or common problems with other users.

I love how easy and user friendly Contivio is, I hardly ever have any issues.

It is difficult to see when the phone has logged you out of the software, so you may not be receiving calls not knowing that you aren't logged in.

No instruction/guidance on configuration provided. No timeframe or learning materials.

Poor implementation and project management for onboarding.

Moving VoIP is a big ordeal and this was tough here. Very poor metrics and dashboard.

I love being able to use this system anyplace that has WIFI. I travel a lot for work and it's important that I am able to speak with clients when problems arise.

Contivio can give you a lot of information about a call. I like the fact that we can go back and listen to any call we have a question about.

US Dollar

VoIPstudio is a cloud-based call center management solution designed for businesses of all sizes. It offers features that include automatic call distribution (ACD), interactive voice response (IVR), call logs, speech to text and remote offices. The solution suits the needs of organizations in financial services, media, retail and tourism.

The solution’s speech-to-text feature sends executives automated email transcript of their voicemail messages. It further helps managers read through their voicemails on email on the go and while attending meetings. Further, its ACD Queues feature automates call distribution among team members to minimize wait time.


The pricing is on a monthly subscription basis that suits individual users as well as large enterprises. The platform can be integrated with third-party software such as Avaya One X, Microsoft Dynamics CRM, Cisco, Oracle Sales Cloud and Salesforce.



LongDescription

Real-Time Analytics

Call Transfer

Two-Way Audio & Video

Access Controls/Permissions

Activity Tracking

SMS Messaging

Real-Time Monitoring

SSL Security

IVR/Voice Recognition

Automatic Call Distribution

Voice Mail

Blended Call Center

Communication Management

Call Recording

Call Logging

Collaboration Tools

Call Center Management

VoIP

Call List Management

File Transfer

Call Routing

Call Queues

Text to Speech

Contact Management

VoIP Connection

Audio / Video Conferencing

Mobile Access

Real Time Data

Voicemail Transcription

Inbound Call Center

Ring Groups

Hotkeys

Call Reporting

Multi-Channel Communication

Queue Management

Role-Based Permissions

Unified Communications

Call Conferencing

Caller ID

Video Support

File Sharing

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Multi-User Collaboration

Knowledge Base Management

Fax Management

Real-Time Chat

Chat/Messaging

Interaction Tracking

Multiple Parties

Real Time Reporting

Conferencing

Open Database Design

Reporting/Analytics

Contact Database

Monitoring

Video Conferencing

Call Tracking

Call Monitoring

Third-Party Integrations

Live Chat

SIP Trunking

VoIPstudio offers two simple price plans based on the number of calls you make. >PAY AS YOU GO ($4.99 user/month): if you have mainly inbound calls, the Pay as you go plan offers just a low monthly fee and then simply pay for the calls you make at our competitive per minute rate. Inbound numbers from $4.99/month. Outbound calls from 1p/min. >2K BUNDLE ($16.99 user/month): if you make a lot of outbound calls to different places, the 2K Bundle gives you one inbound number per user and 2,000 outbound minutes per user/month, and covers more than 45 countries. >ALL PLANS INCLUDE: 30-day free trial, all VoIPstudio features and integrations, 24/7 technical support, unlimited inbound calls, and free number porting. No hidden upgrade costs, no support fees.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

VoIPstudio

Live Online

Webinars

Documentation

Videos

Contivio Contact Center is a cloud-based contact center management (CRM) solution for small and large businesses. The solution helps sales teams, marketing groups and service operations to manage customer service and sales. Key features include call monitoring, recording, conferencing, transferring and forwarding. Agents can also take notes within the solution and search call history to assess their own performance.


Contivio Contact Center helps to manage operations and improve customer experience through self-service IVR, automatic call routing and call back features. Calls are routed to the agents on the basis of custom fields in the CRM such as skills, priority, operating hours, shifts, holidays and more. Users can also conduct satisfaction surveys through IVR, SMS and broadcast message.  


Contivio Contact Center offers integration into any VoIP network and telecoms service. It can also be integrated with Windows-based or browser-based CRM applications to sync events and data. The solution helps supervisors to manage workforce and view real-time statistics by queue, agents and media type through a user dashboard.


Services are offered on per user per month subscription basis.



Progressive Dialer

Outbound Call Center

Call Scripting

Predictive Dialer

Manual Dialer

Alerts/Escalation

Campaign Management

Seat range from $79-$99 per user/month dependent on seat count. 

VoIPstudio vs Contivio Contact Center

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