ConnectWise CPQ vs BoomTown

RATING:

4.1

(63)

ConnectWise CPQ has 63 reviews and a rating of 4.11 / 5 stars vs BoomTown which has 236 reviews and a rating of 4.51 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (63)
4.5 (236)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
July 10, 2022
May 12, 2024
Pros/Cons
  • Pros

  • The finished products always look great. I like that we are able to highly customize our quotes with ConnectWise Sell.
  • With CWSell formerly Quosal , you have templates to choose from when formatting your quotes, this make building simple quotes easy.
  • Cons

  • Can't always trust etilize search and pricing. Basic missing functionality.
  • In addition there is no clear answer on how parts are created within CW or Sell and how those work between the system. The admin functionalities are very weak.
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  • Pros

  • The best CRM hands down we have ever used. Support is awesome and the ease of use on all platforms is top notch.
  • It helps to effectively generate and manage leads,track them and follow up effectively till they are converted.
  • Cons

  • I think it takes a long time to hear back from someone regarding any problems or issues a user can have at times.
  • Adding a new lead (fake # or no #). Landline numbers (why not call? Just pass along to agent?).
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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9 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos