The very quick response time,  the quality of the service, and the Efficiency  resulted in a  productive collaboration.

Squaretalk is an outstanding call center platform with a user-friendly interface that allows seamless integration with Salesforce.

Was very impressed with the interface and the team was with me the whole journey. Awesome customer experience.

I like that you can integrate it with the current programs you have. The agents are able to call with ease and rarely run into issues.

I am very satisfied with Matrix and I highly recommend it.

The Squaretalk Platform is a top-notch program and I would recommend it to anyone in my network. Our QA team said it’s easy to pull calls to review.

Had a test run seems like something really valuable and useful. Has some great features and very easy to use.

Our company is highly satisfied and recommends the predictive dialer. This is very pleasant experience and collaboration.

Powerful platform for call management with an admin-friendly (and agent-friendly!) interface and amazing export possibilities for Excel lovers like me.

The best thing which i was in search for me and my team its communication management with client and within the team its so easy and great tool.

Support from Costumer service, - Happy to share their experience,- Helping to set up settings on campaigns.

Beyond that, Innitel and their support staff added our integration for us, trained our managers and remain available for brain storming and support.

I am very much satisfied with the high quality of the way it works and would gladly recommend it to similar customer.

Support was worthless, again not helping at all. After 2 weeks of wasting a lot of time on this, I decided to just give up an not waste energy on this bs anymore.

Work very well, even with bad internet connection.

As for VFM...the best there is in the field, and believe me, I checked. The calls quality is good most of the time, better than the other providers, thats for sure.

The price is fair, the quality is excellent, and i even got them to integrate the Dialer system to my Sugar CRM at no extra fee, and that's really nice. Good luck guys and thanks again.

This takes out the element of human error and delay. This is the natural evolution of the phone sales world.

As a user who values uncompromised audio quality and minimal latency, Squaretalk has truly delivered a top-notch communication experience. Allow me to share my thoughts on this remarkable platform.

Again, the team was very very unprofessional, not refunding the pilot money, though I've never been able to use it.

Horrible, not working, and not even refunding or replying to refund requests.

The strongest points of Squaretalk are the number of features and the customer service, far better than the average of the industry.

Quick acclimatization of the female staff to use the system thanks to clear explanations and good support from Squaretalk team.

From our side  we are really happy to use this solution and can only say that we look forward to many years of working with Squaretalk.

Whenever there is an issue that needs resolving the support team is quick and efficient in helping resolve the matters. Consistent quality of product.

The support is really excellent, the communication is fast and effective.

One of the best telephones controlled system yet, very cost effective, great quality and faster connection help you to just focus on the customer.

I really enjoy the system interface it's simple straight to the point and their support wow they are supporting us any time we had a question or an issue they were there and resolved it.

We haven't got any quality issue. They have great tech support which available 24/7.

And they are shifting my call center to new levels. I totally happy with the advantage system of Innitel and the bug jump in revenue on sells.

Very good calls quality. Very good value for money.

This company have a great product with great customer support. The software is friendly and good people are behind it.

Wasted my time, my resources, and this is the type of service you can expect from these fellows.

I have 0 complaints so far, the only con is the don't support on Sundays.

Allow real team integration to add leads into campaigns without having to manually extract and upload from one DB to another.

Simple easy to use platform. Enables me to live my life without having to deal so many complicated choices.

I went from making a few hundred calls a day manually and closing 3-4 sales, to making thousands of calls and a daily average of 25 sales. The interface is easy to use and intuitive.

Its very weird to reach out to predictive dialing companies and then they take so long to get back. SquareTalk got right on the phone with us and did several demos to show us every feature.

Customer Service was great. Very responsive and always willing to help.

They welcome feedback and continue to evolve the program. It is very reliable and the pricing structure fits my company and is a great deal.

No need to mention that on the user/agent side, everything is nearly flawless.

The quick response, efficiency, and the quality.

I love the service it is simple for people to subscribe. On the back in the analytics are amazing and so easy to understand.

Mailchimp is super easy to use and was a breeze to set up. Everything was very straight forward and the user interface is very nice.

I liked that I had never used any type of service like this before and it made it very simple for my husband and I to reach out to folks who were interested in our business.

I like MailChimp and appreciate its ease of use and slick looking templates, also strong reporting and tracking capabilities.

Mailchimp works great for what it is and is price competitive. This is a great option for the budget conservative mind.

Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.

Their ability to evolve in useful ways — mobile app, education program, email to postcards, etc — is what we like most, for sure, and why we stay with and recommend Mailchimp to others.

I love that I can create great looking emails with such ease. It has made a huge difference in my ability to communicate with my clients and two do connected drip marketing.

Mailchimp, is an excellent cost effective solution for sending out mass emails to customers. It has great capability for both the tech savvy and non-tech savvy users.

The customization feature allows you to create colorful and creative emails that are appealing to the eye. The scheduling feature is super helpful to plan out communications.

And allows for an all in one solution. The reporting is as good as it gets, most of their tools are free and the interface is super easy to use for editing purposes.

Customer support was terrible and when i misunderstood how to use the platform they terminated the relationship because of spam.

Mailchimp was very good and allowed my own business to grow and become stable. With a good website and domain making it stand out.

I love the ease of use ability to integrate with various platforms and ability to check daily on our growth.

Mailchimp has been great with keeping in contact with members of the community, providing important updates when needed.

The software is easy to use, it has great pricing and free services to get started. It allows you to see who is engaging in your emails and who is not, great design tools.

We use Mailchimp for all our drip and sales promo campaigns. We are a small company just getting our footing so having such an awesome tool to help us spread the word is a great benefit for us.

The concept is nice for large outreach and marketing emails. I was hoping to use this also as a customer service piece when reminding existing clients of upcoming maintenance.

Mailchimp is the perfect, entry-level system, for people that are just starting out. It is easy to use, great price (including a free version).

It came with free trial which helps to convince my company to use it. It has a great feature  and user interface that helps even any one new to email marketing to start with.

Easy to develop on using API, amazing possibility to up sell products via integrated marketing tools and integrations with e-commerce, brilliant list management features and click tracking.

I was quite frustrated with the fact that I had no assistance at all and it created a bad experience for me as a new user.

This price is outrageous. Also, they do not give you an option to not pay for the features you do not use.

The customization and integration of this software is great. Also, the easy of sending weekly and monthly newsletters is awesome.

US Dollar

Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and support teams tremendous tools to boost efficiency and productivity.

Your sales and support representatives will be able to work effectively from any location and through the channels that your customers prefer.

You can swiftly develop a global presence with access to local, mobile, and toll-free numbers in over 100 countries and 3,400 area codes.

Seamlessly connect all of your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API for computer telephony integration.

LongDescription

Real-Time Analytics

Call Transfer

Multi-Channel Marketing

Quality Management

Multi-Channel Management

Lead Capture

Performance Management

Customizable Reports

Automated Responses

Mass Texting

Activity Tracking

Customer Segmentation

SMS Messaging

Real-Time Monitoring

Scheduled Messaging

IVR/Voice Recognition

Automatic Call Distribution

Agent Interface

Auto-Dialer

Blended Call Center

Lead Distribution

Multi-Campaign

Communication Management

Customer Database

Call Recording

Call Logging

Integrations Management

Automated Routing

On-Demand Recording

Campaign Scheduling

2-Way Messaging

Call Center Management

Call Disposition

Progressive Dialer

Data Import/Export

VoIP

Campaign Segmentation

Call List Management

Campaign Planning

Call Routing

Virtual Extensions

Call Queues

Contact Management

VoIP Connection

Outbound Call Center

Answering Machine Detection

Lead Management

List Management

FCC Compliance

Real-Time Data

Call Scheduling

Performance Metrics

Inbound Call Center

Customizable Caller ID

Call Scripting

Virtual Call Center

Call Reporting

Multi-Channel Communication

Queue Management

Role-Based Permissions

Unified Communications

Workflow Management

Predictive Dialer

Real-Time Updates

Caller ID

Campaign Specific Caller ID

Activity Dashboard

Alerts/Notifications

SMS Marketing

Computer Telephony Integration

Reporting & Statistics

Multi-User Collaboration

Reminders

Telemarketing Management

Chat/Messaging

Interaction Tracking

Manual Dialer

FTC Compliance

Real-Time Reporting

Conferencing

Power Dialer

Reporting/Analytics

Contact Database

Monitoring

Campaign Analytics

Automatic Lead Distribution

Workforce Management

Call Tracking

Preview Dialer

Customer History

Purchasing & Receiving

Call Monitoring

Third-Party Integrations

Live Chat

Campaign Management

Callback Scheduling

SIP Trunking

Cloud PBX - starting at $15/user per month, billed annually
Predictive dialer - starting at $30/user per month, billed annually

For SMS, virtual numbers, SIP trunking request a detailed quote via our website.

Email/Help Desk

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

Squaretalk

Live Online

Documentation

Videos

Mailchimp is a web-based marketing automation service with millions of users worldwide. The application allows users to share newsletters on various social networks and track customer engagements. The application provides tools to create targeted emails, run Facebook ad campaigns, automate follow-ups and monitor campaign progress, among others.

With Mailchimp, users can collect and analyze their email responses. The application offers graphical representations of data and customer interactions in various formats. Mailchimp allows users to design, share and track email newsletters from any location. With interactive drag & drop interface, users can create and share attractive email campaigns. The built-in analytics and reporting functionality allows marketers to monitor customer activities or generate ad hoc reports.

Mailchimp also offers a mobile-based application for both Android and iOS devices. The application works as a shortcut to reach users' email marketing accounts, enabling users to receive campaign updates, add subscribers and remain informed about social media activity.

The solution serves a wide range of businesses, from small e-commerce to big online retailers and is available on a monthly subscription basis.

Engagement Tracking

A/B Testing

Customer Surveys

Personalization

Social Marketing

Site Intercept Survey

Skip Logic

URL Customization

Shared Inboxes

Data Synchronization

Subscription Management

Drip Campaigns

Responsive Web Design

Referral Tracking

Multi-Account Management

Real Time Editing

Marketing Calendar

Recommendations

Audience Targeting

Automated Publishing

Mailchimp offers multiple pricing plans for their Marketing Platform:

Mailchimp Marketing Platform: 

- Free - $0/per month
- Essentials - $13/per month
- Standard - $20/per month
- Premium - $350/per month
 

Squaretalk vs Mailchimp

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Product Demo & Screenshots

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