The only downside to OpenTable is that not every restaurant is a member so you cannot make reservations all in one place nor see all available restaurants to choose from.

OpenTable offers great customization options for searching through different restaurants. You have the ability to search by neighborhood, occasion and price.

Easy to use, love the restaurant suggestions and what’s available now options. Points are great too that can be redeem for gift certificates/cash.

Finding a new restaurant and earning points for eating at some of my favorites... what's not to love. Being able to make, modify or cancel reservations without having to call is the best.

I love the ability to not guess if a restaurant is going to be packed to the brim or not. It secures your ability to get a table at your favorite spot and not guess if itll be available or not.

They clearly have invested in the product and the user experience, both for the proprietor and the end user.

This is a great tool and very easy to use to book tables at pretty nice restaurants all across the city.

It's great how this app integrates with Google maps. It makes searching for a restaurant then making a reservation much simpler since it's all baked into one place.

The program will sometimes glitch and go offline.

I have had great experience using Opentable especially in such a big city where everyone is looking for similar reservations.

Never once have I had a problem with this app in booking or reserving a table at a restaurant.

I think OpenTable is a great concept for Restaurants and Consumers. It makes life just a tad easier for everyone.

The best part is you earn points with them which turns into gift cards that you can use at some of your favorite places.

Perfectly integrated for restaurant bookings. Easy to navigate and use.

This is a wonderful software that allows you to book reservations for restaurants quickly snd easily. I love the ability to choose an exact time and seating area.

Nothing from open table, I got annoyed when a restaurant no longer used Open Table and stopped taking reservations, but that is on the restaurant, not open table.

Very good customer support and is very knowledgeable about the software and can easily talk you through whatever process you are looking at completing.

I love how easy it is to use and get a reservation on the weekends when the restaurants i love are super busy.

Very easy to configure and manage all of your reservations. The platform is user-friendly and pretty basic to learn how to navigate.

The support was the best part. Every time I called they had great support staff for us.

Ease of use in making restaurant reservations. They confirm the reservation and allow you to easily edit the reservation.

Easy of operation and customer support. Shelly Broussard has been amazing to work with and one of the main reasons we have stayed loyal to OT.

It had been a seamless experience booking through OpenTable. Amazing user experience to book through and get your table for a date.

Easy to use, provides great marketing options, well supported. The product support has been great, operationally and from our representative.

This is my go to App when making dinner reservations. I also like the follow up and feedback/reviews I can give to help others.

I dislike that the search query resets every time the user views a restaurant. No map view on mobile site makes it difficult to use to make decisions on the go.

Support team has been very helpful, and the API documentation was super simple. The Admin Portal is also super easy to navigate and has been very useful.

We were able to implement Runa on our rewards SaaS platform very easily. We already had swag, and Amazon Business as reward options, but adding E-gift cards as seamlessly as we did was critical.

It is our first time using an API B2B portal such as this and it has massively helped us increase our offering to our members.

The platform was easy to integrate with and the team we have worked with have always been excellent. Our usage has grown over time and the systems has scaled well with us and remained very reliable.

I really like the ease and fluidity of ordering the gift cards. Being able to do one off purchases or bulk orders is excellent for saving time and is very low effort.

What I think is missing is the fact that Amazon is not available in some European countries.

Runa is very easy to use, and their gift card selection is great. It's really easy to do one-off rewards, but you can also upload a list of people you want to send rewards to.

There are many types of gift cards, and registration is simple, there is almost no threshold, rich apis are convenient to embed your website, and the speed of sending cards is also very fast.

I love that Runa works well for remote companies like ours. It can be difficult to find gifting options available for remote companies and this one works great.

The ease of use and getting gifts cards ordered is most important. I order gift cards regularly as employees have work anniversaries weekly/monthly.

I love its simplicity and ease - can get the job done quickly.

Always great, like I said easy to use and any time I have contacted the support team they have always been really helpful.

Easy to use, quick return on investment, great for morale boost.

That it is instant open value delivery to our customers, giving our customers a better experience in ordering eVouchers. It has saved us having to stock eVouchers in house.

At the same time, it has the capability to provide a complex rewards and recognition portal. The platform has great gifts and they can be sent to people in different countries across the world.

It is great for our customers in various countries due to the number of currencies available and the extremely wide variety of retailers.

How easy it is to use their portal and provide good customer service to our customers as a result.

Customer information being missing from reporting pulled from the portal.

Analytics are limited and could be improvedOptions limited to digital products.

Great - The portal and service is far better than our previous provider and all staff have been super helpful and friendly.

Some of the information is missing from the admin site making it hard for us to advertise the product correctly.

Both our customer services team and our accounts team really enjoy WeGift, we would highly recommend using them.

I can't think of anything that I disliked about Runa at this time.

In our daily operations involving multiple expert payments, Runa has significantly enhanced our ability to manage the process with greater effectiveness and efficiency.

We love Runa customer support - lots of attention, quick response and answering the questions when needed.

Great as a gift card vendor, provides a myriad of brands at competitive pricing.

Overall great product would recommend to others if anyone asked me for rewards and incentives platforms.

Runa has been a key reward/gift card vendor. Our account is managed by a great team who is always happy to help with new requests or solve any issues.

I love that my team is excited about winning something that they can then go and pick exactly what gift card they want.

Overall, I have really enjoyed using Runa with my team. It gets my team excited to push toward a goal and earn something that they actually want.

US Dollar

OpenTable helps restaurants do what they do best—better. Whether restaurant owners want to fill more seats, run smoother shifts, build guest relationships, or earn more revenue, OpenTable has easy-to-use solutions. Customers connect to a global network of 1.7 billion seated diners per year, and more than 55,000 restaurants, bars, wineries, and other venues across 105 countries and 8 languages. With free POS integrations, 2-click email campaigns, and more, restaurants can manage all of their data in one place to scale their success.

LongDescription

Real-Time Analytics

Employee Management

Forecasting

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Order Entry

Kitchen/Menu Management

Delivery Management

Customizable Reports

Access Controls/Permissions

SMS Messaging

Mobile Payments

Order Management

Reservations Management

Mobile Booking

Credit Card Processing

Calendar/Reminder System

Reviews Management

Wait List Management

Customer Database

Online Ordering

Gift Card Management

Calendar Management

Room Booking

Sales Trend Analysis

Promotions Management

Customer Support

Booking Notes

Booking Management

Rate Management

Mobile Access

Online Payments

Real-Time Data

Performance Metrics

Third Party Booking

Event Scheduling

Social Media Integration

Real-Time Notifications

For Restaurants

Real-Time Updates

Website Integration

Table Management

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Group Reservations

QR Codes

Availability Management

Customizable Templates

Online Reservations

Ratings/Reviews

Activities Booking

Reporting/Analytics

Contact Database

Order Tracking

Social Promotion

Customer History

Point of Sale (POS)

Third-Party Integrations

Delivery Estimate

Inventory Management

Loyalty Program

Menu Builder

POS Integration

Billing & Invoicing

Food Delivery Dispatching

Rewards Management

Basic Plan (includes reservations, custom profile and listing, guest database & tags & notes, marketing tools, reviews management & analysis, experiences, post-dining surveys, and takeout ordering): $39/month + $1.50 per network cover + $0.25/cover or $49 flat fee for reservations on business website + 2% service fee for takeout and experiences.
Core Plan (all Basic features + table management, waitlist, availability controls, inventory, and POS integration): $249/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences.
Pro Plan (all Basic & Core features + automated email campaigns, guest preferences, guest profiles, and staff scorecards): $449/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences.
All plans include access to boost campaigns, Bonus Points, reporting and mobile apps, integrations, and guest booking management tools.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

201-500

OpenTable

In Person

Webinars

Documentation

Videos

WeGift makes it easy to distribute digital gift cards to customers at scale. With the WeGift API, you can connect directly to the world’s largest network of digital incentives. Save money by getting access to industry-leading discounts on gift cards. Choose gift cards from major brands in any currency. View real-time data to easily glean insights from your reports. Deliver memorable experiences without the hassle.

OpenTable vs Runa

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