Giving people incentive to share your business with thier friends creates the opportunity for viral success.

Very suitable for fashion stores in shopify. You can track and manage loyalty programs and referral programs.

I like how simple it is for our team and our customers to use. The UI is very nice and intuitive.

Being able to create referral program is priceless.

Love the idea of rewarding customers on purchases.

Unfortunately, this service is not practical for smaller or starter businesses because they charge $50 per month and up.

Just awesome, really great tool for any ecommerce store on shopify.

It's an easy feature to use and set up for memberships or referral programs. I use this every day to solve customer's inquiry regarding their points and this software is really easy to navigate.

There are many customer loyalty programs but this is perhaps the only one which offers so many features for FREE. If is extremely easy to use, setup only takes couple of minutes.

It should have come out much sooner. I had to suffer through other providers that were far less superior for too long.

It really helped build the foundation of my loyalty program. We started using the free version and it caught on pretty quickly.

Adding and removing way to get points and redeem rewards are easy. The simplicity of managing each members/customers on their membership.

Smile offers some excellent features for VIP programs such as discounts, free gift with purchase, and contest entries you can offer customers.

The retention factor of having a loyalty program has been huge.

Easy to set up and easy to operate. Recent changes to the platform have improved the backend experience.

Smile provided a great service and was really easy to customize and highly engaging for customers. I just wish they offered the service at a lower price point.

Smile was an amazing partner for us, suggested Smile to couple of our clients, lauched our reward program and there was no turning back.

Another thing I like are the milestones they allow you to set so you can create tiers in your VIP program.

My journey with Smile.io has been largely positive, marked by the successful integration of their loyalty program into my Shopify store.

What adds to the experience is the feeling that they really got your back through the support content and a knowledgeable and empowered customer support team.

The widget is annoying and confuses customers, I don't like having a widget floating on our website for the sole purpose of rewards.

For example, if I want to have a chat features, now I have two widgets floating around. No API unless on the Enterprise version.

Its intuitive design integrated very easily with my shop, and its rewards panel was also very easy to use and understand for the customers.

There are a lot of helpful articles that they have and send out to best set up and utilize this app. Provides a helpful way to give your customers more incentives to make repeat purchases.

It's easy and intuitive to use. It looks pretty good out of the box too.

It is limited to very few POS systems. I left because it is not compatible with Lightspeed.

Customer support at Smile has been super friendly and helpful throughout the process of setting up and maintaining our loyalty and referral program.

US Dollar

Salesforce Community Cloud is a cloud-based enterprise community platform that enables employees, partners and customers to connect at a single location. It allows users to collaborate and share their ideas and content with each other.


Salesforce Community Cloud offers a unified platform where users can create communities that members can join. This platform offers business integration functionality, allowing users to collaborate on business-critical files from within communities.


The social feed feature of the product allows users to follow other team members and helps facilitate their collaboration. This solution also offers a built-in social intelligence feature that delivers suggestions to users based on their interests and behavior patterns.


Other features include customizable templates, branding options and mobile accessibility.


Salesforce Community Cloud caters to the needs of customers in food and beverage, manufacturing, health care, automotive, airline and nonprofit industries.



LongDescription

File Management

Analytics

Third-Party Integration

Real Time Analytics

Engagement Tracking

Rewards Management

Cataloging/Categorization

Customer Surveys

Multi-Channel Marketing

Surveys & Feedback

Access Controls/Permissions

Activity Tracking

Customer Segmentation

Referral Tracking

Transaction History

Project Management

Projections

Multi-Campaign

Communication Management

Customer Accounts

Brainstorming

Customer Database

Gift Card Management

Calendar Management

Collaboration Tools

eCommerce Management

Full Text Search

Campaign Segmentation

Promotions Management

Campaign Planning

Group Management

Customer Activity Tracking

Self Service Portal

Contact Management

Version Control

Ideation

Content Management

Email Marketing

Mobile Access

Brand Management

Survey/Poll Management

Real Time Data

Performance Metrics

Data Security

Discussions/Forums

Membership Management

Multi-Channel Communication

Client Portal

Social Media Integration

Employee Communities

Email Management

File Sharing

Activity Dashboard

SMS Marketing

Reporting & Statistics

Moderation

Knowledge Base Management

Segmentation

Decision Support

Real-Time Chat

Event Management

Customizable Templates

Website Management

Discount Management

Loyalty Cards

Customizable Branding

Reporting/Analytics

Customer Profiles

Campaign Analytics

Customizable Forms

Social Promotion

Customer History

Point of Sale (POS)

Gamification

Employee Portal

Third Party Integrations

Task Management

Campaign Management

Document Management

Member Portal

Loyalty Program

Search/Filter

Member Directory

AB Testing

Website Analytics

User Management

No-Card Loyalty System

Document Storage

Drip Campaigns

Single Sign On

Incentive Management

Recommendations

Account Based Marketing

Geolocation

Content Analytics

Customizable Fields

Content Library

Template Management

Salesforce Community Cloud pricing starts at $250 USD/month and scales over three price tiers:

CUSTOMER COMMUNITY
Enable customer self-service, extend business processes, and build deeper customer relationships. Staring at $250 USD/month.

PARTNER COMMUNITY
Increase sales through resellers, distributors, agencies, and brokers. Starting at $500 USD/month.

EMPLOYEE COMMUNITY
Drive employee productivity and engagement across your organization. Starting at $25 USD/user/month.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Salesforce Experience Cloud

In Person

Live Online

Webinars

Documentation

Videos

Smile.io is a loyalty program software that gives customers from over 100,000 brands access to exclusive perks, attractive discounts, and an engaging way to connect with the user's brand every time they visit their store.

Loyalty points program

- Earn points for actions like creating a customer account, placing an order, social engagement, and more
- Create urgency with bonus points & points expiry campaigns
- Save abandoned carts & invite customers back with points reminders
- Customers can redeem points for coupon codes or free gifts at checkout

Referral program

- Create social proof with valuable word-of-mouth marketing
- Encourage customers to refer a friend using personalized referral links through pop-ups and emails and reward both the friend and the brand advocate 
- Easily monitor referral traffic and sales with in-app analytics

VIP program

- Strengthen customer retention with VIP statuses and perks
- Upsell customers to motivate them to progress towards the next VIP tiers

- An engaging rewards widget and pop-up panel that lives right on the user's store makes capturing emails and gaining new program members easy

- Matches the user's store design and aesthetic: add logos, banner images, advanced color branding, and more!


Getting started with Smile rewards is easy and intuitive. Most brands can get their rewards program designed, configured, and launched in less than a day.

- Customization takes minutes with our intuitive UI, with 0 coding skills required
- 24/7 email and online customer support
- Access to hundreds of helpful Smile resources to boost program success
- One-click integrations with best-in-class apps like:
Klaviyo, Mailchimp, Omnisend, Okendo, Loox, Judge.me, Privy, PushOwl, ReCharge, Gorgias, and over 25 more.



For Customer Referrals

ROI Tracking

Email Templates

Dashboard

Widgets

Free: 10+ ways to reward, points and referrals
Starter ($49): All Free + advanced branding, 1 Smile app integration
Growth ($199): All Starter + Nudges, Points Expiry, Advanced Analytics
Pro ($599): All Growth + VIP program, Unlimited Smile apps

Self-Employed

Smile.io

Salesforce Experience Cloud vs Smile.io

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