Akeneo Product Cloud vs Searchspring

RATING:

4.7

(39)

Akeneo Product Cloud has 39 reviews and a rating of 4.74 / 5 stars vs Searchspring which has 12 reviews and a rating of 4.92 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (39)
4.9 (12)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 5, 2023
January 18, 2023
Pros/Cons
  • Pros

  • PIM has a lot of useful features especially designed keeping the users in mind. The frequent updates and improvements enhance the tools quality.
  • The ability to import data from nearly any source we already have- The organization of product data- Inclusion of product images- Integration with our DAM.
  • Cons

  • It's hard to understand, you must study the guides. It doesn't have a free hosted version.
  • My biggest complaint is that we used an implementation partner; after going through the setup of our environment, it seemed to me that we could handle 90% of the tasks ourselves.
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  • Pros

  • Since deploying SearchSpring, our promotions have consistently generated 25%-50% higher revenue than before implementing their solution.
  • Also implementation was great due to an AMAZING developer that really knocked it out of the park and took feedback very well.
  • Cons

  • Another month later, I followed up and they said it would be another 3 weeks. I told them if they couldn't integrate by Black Friday to just cancel and refund me.
  • Getting set up is the biggest frustration with Search Spring only because it takes a minimum of 4 weeks to do so.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos