123FormBuilder vs Access PeopleHR

RATING:

4.4

(167)

123FormBuilder has 167 reviews and a rating of 4.39 / 5 stars vs Access PeopleHR which has 373 reviews and a rating of 4.35 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (167)
4.3 (373)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 18, 2024
April 2, 2024
Pros/Cons
  • Pros

  • When I need help, customer service was very helpful.
  • Lots of great features, support for multi-file upload, integration with WIX websites. Ability to manage the forms within the WIX framework.
  • Cons

  • The reports can be a little odd. I would rather that it just report the option that was chosen, rather than showing all the options with a YES or NO to indicate if that option was chosen.
  • Unfortunately, because of security threats, the services gets shut down sometimes by our institution. This is because of phishing warnings due to the use of the forms by free users.
Read all user reviews
  • Pros

  • The integrated chat is extremely useful, with very competent people answering all your questions with great detail and in a short time.
  • On the face of it this looks like great software but unless you are more bespoke trained in the software I doubt you will get the value you can from it.
  • Cons

  • Sometimes chat can seem impersonal when an article is dumped in the conversation after having spent a little while writing a problem up. No customer feedback for layout/build as of yet.
  • Reports sometimes a little confusing and limited, perhaps add the element of pie charts. Org chart not very flexible.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos