All Entegy Suite Reviews
1-14 of 14 Reviews
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Richard
Verified reviewer
Research, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Live polling and delegate experience
The friendly, helpful and timely support that we receive from the team. Latest updates to live polling results display are a great help. Delegates make good use of the app to look up the sessions, speaker details and a range of other information. It's good to be able to use the same app for multiple events over several years.
CONSIt's always hard to remember where specific settings are hidden in the system. There are a few different places to look, and sometimes the settings are hard to find. However, this problem can be solved with a phone call to the staff at Entegy who are always very helpful. There is some complexity with the session structures that are hard to understand, but again, the help available over the phone can overcome this problem.
Vendor Response
Hi Richard, Thank you for taking the time to share your experience using the Entegy Suite! We appreciate your candid feedback and have shared it with our product team. Your feedback is invaluable as we are always looking for ways to improve our current offerings. Please do not hesitate to reach out to us should you have any questions or need any assistance for upcoming events.
Replied August 2019
John
Education Management, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Conference and Event Management
I cannot imagine running events without Entegy. I love that as rooming changes, I can adjust the schedule on the fly - even from my phone. A presenter pulls out or gets sick, adjust the program. Feedback is collected through the app, exhibitors collect their leads through the companion app, delegates' attendance is registered through a companion app. Seamless.
CONSNothing at all. I love that we can have one app for all our events and just have a different rego code for each event.
Reasons for switching to Entegy Suite
Local Australian product, multiple events through one app, companion apps
Vendor Response
Thank you so much for your kind words and feedback, John! We're thrilled to hear how using the Entegy Suite has changed your events for the better.
Replied August 2019
Anonymous
10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
3
Reviewed June 2022
Entegy is a ho-hum event platform; it really provides no stand-out features or functionality
Entegy Suite is okay, it simply does not have that many more advantages than other tools in the market that cost less.
PROSEntegy is very easy to use, which is the most compelling thing about it. As a result of this, our entire team was able to quickly get up to speed with the platform. The learning curve is very shallow.
CONSOne of the most disappointing things about the platforms is the 'integrations' it offers. We were excited to be able to link our Eventbrite account, but we ran into authentication issues. We also ran into issues when creating an app for Android.
Chloe
Events Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Cutting Edge Solution
As an organisation, we have been working with the Entegy Suite for many years - it is the only app solution that we recommend to clients.
PROSThe Entegy Suite provides a comprehensive solution to facilitate digital and in person engagement for events. The product and available features are constantly growing and being developed. The Core is user-friendly and easy to use, with a great dashboard that provides an overview of each project. The flexibility of the software means that it can be tailored to a wide range of events from a small meeting to a large congress and everything in between. The Entegy Support Team are fantastic, with quick responses and helpful advice and guidance.
CONSThe analytics available within the software could be developed further.
Vendor Response
Hi Chloe Thanks for taking the time to share your experience using the Entegy Suite! We appreciate your feedback on analytics and have shared it with our product team. Cheers Entegy Team
Replied August 2019
David
Verified reviewer
Non-Profit Organization Management, 11-50 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Seamless EventBrite integration
Entegy offered a great registration experience. The Entegy staff provided great preparation and on-site support.
PROSSeamless integration with EventBrite registration. Easy app customization. Good onsite support from Entegy staff. Good value for the cost. The Entegy Suite platform has great analytics about registration, app usage, app store downloads, and more.
CONSThe badge printing platform was not great. The printers had many technical errors and the quality of the printed badge was poor.
Reason for choosing Entegy Suite
We previously used CVent for both registration and the app. We found that the CVent app and web platform were poorly integrated, even though they were part of the same company. By comparison, Entegy has great Eventbrite integration.
Vendor Response
Hi David, Thank you for taking the time to share your experience using the Entegy Suite! We appreciate your candid feedback and have shared it with our product team. Your feedback is invaluable as we are always looking for ways to improve our current offerings.
Replied August 2019
Luke
Retail, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
The Full Suite
The staff are great and very knowledgable/helpful. Whilst the container app does not offer the flexibility of a custom built app - the cost savings, solid functionality and customisable branding of the app far outweigh the more expensive custom built options.
PROSI like that the Entegy software offers a low cost container app capability that includes, lead capture, kiosk management, attendance tracking along with all the standard features of program, expo, sponsors.
CONSI felt like the attendance tracking is particularly clunky when running multiple conference rooms and streams because when onsite sometimes the staff standing on the doors need to change doors/sessions and to key in an obscure code whilst people are entering the room is just not feasible and results in lost data.
Vendor Response
Hi Luke, Thanks for taking the time to share your experience using the Entegy Suite! We appreciate your feedback and have shared it with our product team. Please do not hesitate to reach out to us should you have any questions or need any assistance for upcoming events.
Replied August 2019
Anonymous
1 employee
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Great comprehensive solution
Event app. Great for last minute changes to schedules and notifications.
PROSEntegy software has been built for the user. From utilizing the Core to add content to navigating and using the final app, Entegy has really thought through the design. It also creates a nice looking app! Highly recommend this product for your event. Could see it being useful for other information needs as well!
CONSBe great if news articles could be published to social media as well.
Vendor Response
Thank you so much for your kind words and feedback. We're so thrilled to hear how using the Entegy Suite has changed your events for the better! We're constantly working to improve the functionality and solutions, and have passed on your feedback regarding news articles to the product team. Please don't hesitate to reach out if you need assistance with future events!
Replied August 2019
Vincent
Education Management, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
A good app to use
This was very helpful for our open day event. We were able to caricature lead as well as providing an intuitive way for users to find sessions on the day
PROSThe backend interface made it very easy to make changes on the app. The rep from Entegy was very helpful during our setup process
CONS- The missing integration with mazemap - On ipad the view did not rotate on the landscape
Vendor Response
Hi Vincent, Thank you for taking the time to share your experience using the Entegy Suite! We appreciate your candid feedback and have shared it with our product team. Your feedback is invaluable as we are always looking for ways to improve our current offerings. Please do not hesitate to reach out to us should you have any questions or need any assistance for upcoming events.
Replied August 2019
Steven
Government Administration, 501-1,000 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2019
Entegy use for events apps
In general Entegy has been simple to use and quick to learn how to use. We have been able to create intuitive and easy to use apps that also have a great look and feel.
PROSThe Entegy software allows our organisation to collate information about all of our major events in one handy app that can easily be updated in real time to reflect changes that take place before or even during the event. We especially make use of the ability for app users to organise their own schedule of what to see and do at events by linking information across different sections of the app (e.g. if a user wants to find out when a particular entertainer is performing, they can search for that entertainer and find out all of the times that they are performing).
CONSUnfortunately I have had issues when using apps created with Entegy on android smartphones, where the app will frequently crash after just a few minutes. We have not had the same issues on iOS, but many people I know use android so this needs to addressed so that we can give all users of our events app the best experience.
Reason for choosing Entegy Suite
I did not choose this product, somebody else within my workplace chose it.
Vendor Response
Thanks for taking the time to review us, Steven. We appreciate your candid feedback and have shared it with our product team. Your feedback is invaluable as we are always looking for ways to improve our current offerings.
Replied August 2019
Steve
Publishing, 11-50 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2019
Eventbrite and the EventApp
Our 3 decades long annual Expo benefited from both the Eventbrite registration system and the Event App for attendees. Registration process is easy as well as data migration. The Event App is easy to use and program and a relatively good value compared to app ownership.
CONSThe Event App tries to please a broad audience and in doing so its limited in customization. Same for the Eventbrite registration system. We still opted to use our own registration system to print badges at the show because of the rather higher cost to do so from Eventbrite.
Sara
Government Administration, 10,000+ employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Used brielfy for a conference
Very good. Looked good. Easy to use.
PROSThat the back end up loading was very straight forward, although I would have preferred a little more direction when it comes to linking. I was taught by a co-worker. I'm not sure how many guides are easily accessible for functions tbh. It may all be via and Entegy representative to show you how to use it.
CONSThe 'refresh' feature. It was different on each phone and not obvious to the casual user. Each time something was updated, you needed to refresh the app. Unless you knew of an update, you're either refreshing all the time just in case, or not refreshing at all.
Reason for choosing Entegy Suite
I was hired after the decision to use Entegy. I am not part of the team that makes these decisions.
Vendor Response
Hi Sara, Thank you for taking the time to share your experience using the Entegy Suite! We appreciate your candid feedback and have shared it with our product team. Your feedback is invaluable as we are always looking for ways to improve our current offerings.
Replied August 2019
Brian J
Verified reviewer
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2019
Incredible for events
The audience polling features were top notch and we loved the activity feed that allowed people to interact together.
CONSSome of the set up isn't super intuitive and/or hard to find. But overall, it was pretty easy to use.
Vendor Response
Hi Brian, thanks for taking the time to share your experience using the Entegy Suite! Great to hear the live polling and activity feed helped increase attendee engagement.
Replied August 2019
Randall
Hospital & Health Care, 501-1,000 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Meeting Tracking
Excellent. No problems at all.
PROSEasy to use once we downloaded the app. Very user friendly and checking in attendees went smooth. The support was excellent. I could email or call with questions and received timely responses.
CONSI think the costs of this software for the part we tested was quite expensive. This may prohibit us from using the software for future meetings as we have 3 per year.
Reason for choosing Entegy Suite
History with Eventbrite was our primary motivator in looking at Entegy.
Vendor Response
Hi Randall, Thank you so much for your kind words and feedback. We're constantly working to improve the functionality and solutions, and would love to discuss how we can tailor the products to suit your meetings and budget. Please don't hesitate to reach out if you need assistance with future events!
Replied August 2019
Jessica
Non-Profit Organization Management, 2-10 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2019
Great first-time experience.
Introduced through EventBrite.
PROSSoftware is easy to use and very intuative. Did not struggle too much after my initial training
CONSCann't think of anything specific that created problems for us
Reason for choosing Entegy Suite
This product was part of the Eventbrite package and was seamless with all aspects of our event and registration
Vendor Response
Hi Jessica Thank you for taking the time to share your experience using the Entegy Suite!
Replied August 2019