FieldEdge Flat Rate Mobile vs ServiceWorks
FieldEdge Flat Rate Mobile has 459 reviews and a rating of 4.32 / 5 stars vs ServiceWorks which has 62 reviews and a rating of 3.81 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- It is super user friendly & easy to use. I love that it can be used on a computer, cell phone or tablet and there is no subscription.
- It's very helpful in price guide to my industry and area I service. The options to modify custom and favorite items is great.
Cons
- When they disappear at 7pm at night on a service call and you have to rewrite them it SUCKS.
- Does not dispatch, no accountability for tracking users, issues with lost information.
Pros
- The software is inexpensive. The features they proclaim to have are great, but many of them do not work as advertised if at all.
- I like all features to this software and im still learning on it as well. I like how it combines parts with my parts distributor.
Cons
- There are many things about this program that make our daily use difficult. Since our switch, the same serial numbers have gone to multiple customers - which is a huge problem.
- Now everything is in modules and tiers, which cost more depending on which tier you need. Lost a lot of features after migrating to Serviceworks.
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