Ideagen Smartforms vs SurveyMonkey

RATING:

4.7

(23)

Ideagen Smartforms has 23 reviews and a rating of 4.7 / 5 stars vs SurveyMonkey which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (23)
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Ease-of-Use
4.5 / 5
SurveyMonkey
Value for Money
4 / 5
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Customer Support
5 / 5
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Functionality
4.5 / 5
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Last Review Written
March 25, 2020
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Pros/Cons
  • Pros

  • I like that it is user-friendly and pretty upfront. I really like the support we receive for the Mi-apps.
  • The ease of use will be key towards successful adoption by our field staff.
  • Cons

  • Pricing may be too high for many smaller organizations with limited budgets.
  • The Mi-Co Client is a very processor/memory intensive application. Sometimes this may cause older systems to freeze, crash or other hardware anomalies.
Read all user reviews
  • Pros

  • It has more features and is more sophisticated than Google's tool for surveys. It's integration with MailChimp is a top feature.
  • Ease of use, it was an easy set up and login and the interface was easy to navigate but also had fun colors that caught the eye.
  • Cons

  • It's structure is boring and most bothersome part is that it allows only few file formats.
  • I am unable to specifically Identify any features of this product that I am unhappy with or that do not add value.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos