All Microsoft Forms Reviews

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User Profile

Tim

Verified reviewer

Architecture & Planning, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

A convenient form for the Microsoft Ecosystem

Overall, for our basic needs, MS Forms is perfect for internal polls, surveys, and quizzes.

PROS

I like that the forms are easy to use within the Microsoft ecosystem, our team uses MS 365. The forms are intuitive enough and can be customized to fit basic surveys, polls, and even quizzes.

CONS

It does have limits like being unable to capture e-signatures natively (I think there is a separate integration for this).

Reasons for switching to Microsoft Forms

We used to be with Google Workspace, so when we transitioned to MS 365, we switched this one too. We still use Google Forms for our website, because we want to keep MS Forms within our company's use.

Mellen

Education Management, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Level up your surveys with Microsoft Forms

Overall, Microsoft Forms is one of the best form builders out there. It helps you to create surveys in just a single click. Not to mention, it has an intuitive interface with no complicated settings.

PROS

What I really like about Microsoft Forms is its easy interface. It's incredibly beginner-friendly that even children couldn't go wrong. Not to mention that it has themes, by which I can change the background in just a click. I also love the preview option to see what it will look like.

CONS

Although the Microsoft Forms is free, I could not send or share a form without an active business or education subscription.

Reasons for switching to Microsoft Forms

Microsoft Form is much easier to use than Jotform.

Anonymous

11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed August 2022

Only use if you need a very basic form...

PROS

Creating forms was relatively quick and easy, and there aren't too many confusing buttons to choose from.

CONS

When my team found out that we were potentially switching from Qualtrics to Forms, we tried making the surveys on Forms and found that there weren't too many features that wouldn't add more work to our end. It would be very helpful if there was an email trigger function so that other emails could be sent out upon completion of a survey - we tried coding that ourselves on Power Automate but for some reason we couldn't pull the listed email and required information

User Profile

Stuart

Verified reviewer

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Microsoft Forms is a simple way to boost and streamline your teaching effort

Forms has helped my teaching be more efficient, effective and less stressful. Once you have invested the time in setting them up (good news, it is not that hard), your payback is multifold over many years. Bonus - the students love this technology, the instant feedback, and the ability to type their answers. The limit is your imagination.

PROS

Forms is a relatively simple way of creating tests, surveys and other activities that once set up can be used again and again with little effort to many classes.

CONS

If you are a power user of Forms you can rapidly come up with a limit to how many forms you can use. This needs to increase to make this less of an issue.

Anusha

Pharmaceuticals, 5,001-10,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed August 2023

Microsoft forms is way far better than any other survey tools

Very happy and satisfied using the forms. We have been using forms for quiz, internal surveys and few new initiative polls

PROS

I liked many featured in the forms. However, the scheduling and the background image change was impressive.

CONS

While running a live quiz, if we had an option to add the timer for each question, that would have been more helpful.

Reasons for switching to Microsoft Forms

The dependency, login limitations, controls and ease of usage made us switch to MS forms

Anonymous

2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed August 2022

Basic survey/forms tool, with good integration

PROS

It's easy to create a form and store the results. The results can also easily be fed into an automatic flow using Microsoft Power Automate.

CONS

Very limited ability to customize the look and feel of the form, and to create more advanced flows.

Reason for choosing Microsoft Forms

Cheap (already included in our Microsoft 365 licenses) and well-integrated with other Microsoft products we use.

User Profile

Kushan

Verified reviewer

Construction, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Conduct a Propper survey with Microsoft Forms

Microsoft Forms creates the environment to conduct a Propper survey.

PROS

Customization of fields and forms and analytical tools are the most impactful features of this application. Security of collected data is a high concern in surveying and Microsoft Forms ensures the security of my data. there have been no issues till now regarding the security of data. Its ability to integrate with other Microsoft applications is an additional advantage when working as a planning engineer. Exporting data of respondents in different file formats, especially to Microsoft Excel is a valuable feature.

CONS

I would recommend having a feature that can create a form depending on how the respondent answers the previous questions. Although it integrates with Microsoft products, it is difficult to integrate with other applications.

Albert

Computer Software, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed January 2024

Easy to use form and survey builder that is powerful when combined with Power Automate

PROS

It's very easy to use, setup, and configure. It also connects with Microsoft Power Automate and Zapier which connects this form to tons of automation and integrations.

CONS

Out of the box, the functionality is very limited. The documentation for using with Power Automate and Zapier is not the greatest.

Charles Angelo

Outsourcing/Offshoring, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

microsoft forms review

PROS

Microsoft forms is user friendly. It offers a wide variety of features that help companies to be efficient in their daily task. I love how you can download file in excel format so you can do your reports much easier.

CONS

None at all. It is an amazing tool to use.

User Profile

Jessie

Verified reviewer

Utilities, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2023

Great way to get feedback from employees

I LOVE these forms. I've used these for several years for a variety of purposes. I use this as the RSVP form for employee events and to gain feedback after events or for voting on an activity prior to planning an event. Employees seem to experience little difficulty in using these forms. I've put this out for the public to vote on how they'd like to receive communications from us so we can identify weak points where we're "missing the market". I already recommend this to anyone that comes to me since I'm kind of the keeper of the forms.

PROS

Ability to get feedback internally and externally Possibilities of use are endless!

CONS

A couple times I've experienced issues if I edit a form after responses are already coming in, but that's pretty minimal and it's only caused issues with viewing the result diagrams. Actual answers weren't bothered.

Christian

Publishing, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2022

Decent online survey, quiz, poll created software

PROS

Intuitive user-friendly interface. It's web-based and cross-platform (Windows, MacOS and others) making it flexible and you can create surveys, monitor them or manage them anywhere on any device. Being a part of Microsoft Office 365 gives it another advantage such as integration with Microsoft excel, which is a powerful data management and analysis tool enabling easy response analysis. Integration with Microsoft office is number one advantage over the competition as it's a business-focused. Microsoft forms distinguishes itself by enabling sending different questions to survey respondents based on their answers. It gives more options to create quizzes, tests, polls and surveys

CONS

Microsoft forms lack diverse questions formats like Google forms which gives linear, scale, dropdown and multiple choice questions formats

Karina

Human Resources, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

Create survey forms

Responsible for collecting employee feedback and organizing surveys to gauge employee satisfaction and engagement. In search of a user-friendly and efficient survey tool, I decided to give Microsoft Forms a try.

PROS

- User-Friendly Interface- Seamless Integration with Microsoft Products- Real-Time Response Tracking: This feature enables users to gain immediate insights, identify trends, and make data-driven decisions in a timely manner.- Collaboration and Sharing: promotes teamwork and enables multiple users to contribute to the creation and analysis of surveys

CONS

- Limited Customization- Lack of Advanced Question Types- Limited Integration Options- Data Export and Reporting Limitations- Restricted Collaboration Features

Simone

Education Management, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2023

An easy and accessible survey and quiz creator

It has been a great tool to use with both staff and students - its ease of use and accessibility has made it a regular in most teacher's Microsoft toolbag.

PROS

It can be used to create surveys, as well as quizzes, which means I can use it to collect data on student feedback, but also use it to create tests and quizzes to use to check for learning. Also - it easily embeds in Microsoft Teams, OneNote and PowerPoint.

CONS

Overall it is difficult to pinpoint something I like 'least' - however, the Likert scale is not as customizable as I would like.

Baily

Education Management, 5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed March 2022

Forms, great for polling, not the best for grading higher level thinking problems

Overall, I think it is a great product for formative assessments and surveying. I use it in my high school classroom often.

PROS

The real-time graphs and pie charts are great for polling and surveys for my students. Having a QR code makes completing the Form very easy.

CONS

I often give students question where they have to show equations, work, or write in sentences. Other online assessment tools allow me to grade those types of answers on wifi, in real time. Forms makes you download an excel, take up space on your device, and then it isn't in real time. I would also suggest that you allow us to customize the link right on your platform. Your links are absurdly long and I have to use an outside website to shorten it.

Holly

Pharmaceuticals, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Very powerful form builder

It's integrated with other Microsoft products, so users can easily use it to collect and analyze the data. I strongly recommend it to anyone seeking a powerful form builder.

PROS

Microsoft Forms is a fantastic tool for easily creating forms within minutes. All departments in my company primarily use MS Forms to collect process data by creating and utilizing the forms. I like that I can export my responses to Excel for further analysis.

CONS

There could be more ways to share surveys. Another thing that I don't like is that there is no way to customize the appearance of the forms very much.

Cris

Civic & Social Organization, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2022

Easy use and management

It's a good alternative to make easy surveys.

PROS

Compatibility with Microsoft 365 software

CONS

Few customization options available for the surveys.

Reason for choosing Microsoft Forms

Was available in our Microsoft 365 software

Brittany

Research, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

So easy to use

PROS

With no training, anyone can easily create and distribute surveys to those inside and outside of the organization. The automatic low level analysis is great for checking into how things are going at a glance.

CONS

I have nothing negative to say about this product!

Rohan

Education Management, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Easy and Good Integration

PROS

I love how easy it integrates with the existing Office Suite.

CONS

Limited UI and customizability that solutions like Google Forms provides.

Elsa

Education Management, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

2

Reviewed May 2022

MS Forms is good for new users

PROS

It’s a great platform for new users and those who just need to ask basic questions. It also helps if you already use Microsoft products.

CONS

Forms only had several types of questions and not very customizable.

Thierry

Health, Wellness and Fitness, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2022

Easy online forms

Easy to use and included in O365

PROS

Very user friendly. Easy to integrate in Sharepoint.

CONS

Some extra features would be convenient. Being able to send personalised replies after a form has been filled in. Integration with third party tools would be great.

Reasons for switching to Microsoft Forms

switch from Gmail to O365

Faten

E-Learning, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed October 2022

Forms review

PROS

Creating summary link, download responses, adding videos or images to the question

CONS

I can't add pictures as a question options, I can't add rich text in question part

matt

Verified reviewer

Accounting, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed October 2023

Microsoft forms - Review

PROS

Very easy to use for someone new to setting up surveys and polls. Allows an easy way to send to multiple users to fill out. Very simple and easy layout.

CONS

Has limited range of customisation, things like themes and specific pictures.

Orlando

Construction, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed November 2022

Excellent for Surveys and Polls

PROS

It is easy and quick to set up a survey and polls using Microsoft Forms. We can easily gather votes from the staff before we make any decisions, this is also great when we do surveys for employees' satisfaction.

CONS

I feel like Microsoft can improve this by adding more templates, and also the designs and details on the generated reports, however for now it is free, so it is worth it.

User Profile

Kasun

Verified reviewer

Civil Engineering, 501-1,000 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Microsoft Forms for your Surveys

PROS

If you need to create a questionnaire for your survey, poll for your research, this is one of a best tool available. Just like google forms you can create questions, selective answers, dropdown menus etc. As a feedback, it's possible to get the collected data as a spreadsheet and analyze.

CONS

Does not see such a difference with google sheets but since almost everyone has a google account google forms is more popular in Sri Lanka.

Corey

Information Technology and Services, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2022

Microsoft Forms

I have used Microsoft forms in myriad ways. I've used it to build surveys and gather data/ideas about key takeaways. I've used it to gather feedback on meetings and turned those into actionable insights.

PROS

It's pretty easy and integrates well with the rest of the Microsoft 365 suite

CONS

It's a little bit of trial and error. At times, the form was capturing data I didn't ask for - but that eventually worked itself out through some hidden toggles.

Showing 1 - 25 of 126 Reviews