Process Street vs SurveyMonkey

RATING:

4.7

(626)

Process Street has 626 reviews and a rating of 4.71 / 5 stars vs SurveyMonkey which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (626)
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Ease-of-Use
4.5 / 5
SurveyMonkey
Value for Money
4.5 / 5
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Customer Support
5 / 5
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Functionality
4.5 / 5
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Last Review Written
April 19, 2024
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Pros/Cons
  • Pros

  • It has not complications and helps me get things done. It truly has been a lifesaver since it helps me streamline my processes, saving me time during the process.
  • It's an all around good way to automate checklists. I like being able to go through and manually check things off.
  • Cons

  • It's mostly just folders and sub-folders. Weird errors: At times videos wouldn't transcode or some files wouldn't be recognized right away.
  • There is still some functionality missing that we would like to see. There is also some limitation on formatting of text within a task.
Read all user reviews
  • Pros

  • It has more features and is more sophisticated than Google's tool for surveys. It's integration with MailChimp is a top feature.
  • Ease of use, it was an easy set up and login and the interface was easy to navigate but also had fun colors that caught the eye.
  • Cons

  • It's structure is boring and most bothersome part is that it allows only few file formats.
  • I am unable to specifically Identify any features of this product that I am unhappy with or that do not add value.
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Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos