All Stems Reviews
1-15 of 15 Reviews
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Shane
Mechanical or Industrial Engineering, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Shane Fletcher - R. Moore & Sons
Stems One and Comply One are great platforms, value for money, and the customer support is second to none.
PROSSome of the positives with Stems is the friendly and professional customer support, nothing is too much trouble and they are always prompt in their response to assist and support when needed. Also the ability to utilise and customise Stems to suit the needs of your organisation.
CONSIs a little clunky and involved in some areas, of which I believe partly contributes to Users shying away from it, particularly in our type of business, an SME Jobbing Shop where the leadership are skilled tradespersons and not too handy with the use of computers/technology.
Reason for choosing Stems
Value for money, not sold off in modules giving you the choice to make use of the platform to best suit the needs of the organisation, and the professionalism and friendly/caring nature of the Stems team (not sales people).
Vendor Response
Hi Shane, thank you very much for your review of Stems and positive feedback. We do our best to make sure we provide the best support & service, and of course, we are working hard on making Stems easier to use in those clunky sections, which we agree, needs to be addressed. Thank you from the Stems team!
Replied July 2023
Natasha
Retail, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Galati Group general review
Overall I enjoy STEMS. I have reached out to the support team to advise that I require further training to take full advantage of the platform however my availability has been the issue to date. the STEMS team are ready when I am. I have a personal frustration because the platform is paid per user we have limited users on the program so I do have to double up a lot of my work so that other parts of the business can get a copy. Again, this is an internal issue. I would also like further training on whether some of our existing programs can be integrated with STEMS.
PROSI feel we are still only scratching the surface of the capability of the STEMS program. Currently we use the Injury Management section the most. I like how the information is stored and is easy access. The injury reporting enables an easy TRIFR report process. We are also storing our training documents but have only touched on this. I would like to have a notation section under the employee folder to notate when employee's are attending training sessions. This may be available.
CONSSometimes there is a lot of information to upload when an injury first takes place. The option to do a bulk upload would assist greatly! Currently each file needs to be uploaded individually.
Reason for choosing Stems
Apologies, the STEMS system was chosen prior to me starting and previous team members have since left the business.
Vendor Response
Hi Natasha, thank you very much for your feedback! Great to hear it is working out well for the business and your team! On the subject of bulk uploading files in the Injury section, this can be submitted as a suggestion for future development. I will create this for you and you will receive an email to track it. On the subject of integrating with your other applications, this can be done via our APIs. Contact us via support if you would like assistance on this. Thanks again for your feedback!
Replied September 2022
Joanne
Mining & Metals, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2022
Stems overall
Its a document register we use, I am sure there is a lot more things we could use it for. But dont know how to use them. Perhaps a quick weekly tool tip could pop up when you first log in to show how to use certain things
PROSI can see a employee's training, licenses and all tabs for that person. I like the new update of dragging documents directing for attaching
CONSI dont like I cant see archived records anymore. I would like our litmos system to be able to communicate with STEMS so that it will attach training records directing to a profile.
Reason for choosing Stems
The company went with this system before I started here
Vendor Response
Hi Joanne, Thanks very much for your feedback. On the subject you raised about archived records, that will be your permissions someone has set for you. On the other subject of Litmos integration with Stems, that is also possible using our APIs. We can contact you if you like to discuss these items you have raised. Thanks again for your positive feedback and yes we pride ourselves on providing very good and prompt support! Thanks.
Replied July 2022
Vanessa
Mining & Metals, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Excellent System
I really enjoy using and populating this system. it's used daily and helps with keeping staff on track with training and license compliance.
PROSHow simply and self-managed this system is. And Super-fast customer service.
CONSLinking certificates to training. Maybe a drag and drop option, would make it easier.
Reason for choosing Stems
Because it was a familiar system, that has improved it's features and continues to be simple and easy to use.
Reasons for switching to Stems
Because the Integrum system, was not as simple to use, and the features not readily available for me to do what I needed, to produce simple training reports.
Vendor Response
Hi Vanessa, thank you very much for your positive feedback! Great to hear it is working out well for the business and your team! On your feedback regarding Training certificates, there are Drag & Drop features available, so in light of your comments we will be in contact very soon to discuss this. Thanks.
Replied February 2023
Wade
Automotive, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Responsive servcie
Very positive. It has helped us acheive complaince.
PROSThe single best feature about STEMS is the quality of their service. You can email and get a response withing minutes or speak with [sensitive content hidden] and senior decision makers in the business. This highly responsive service and honesty is unparalleled by other offerings.
CONSThe ability to mark an investigations as confidential.
Reasons for switching to Stems
required the features of a full safety management system with integrated learning and form builder solutions
Vendor Response
Hi Wade, thank you very much for your review of Stems and positive feedback. We do our best to make sure we provide the best support & service. On the subject of marking Investigations as Confidential, it is planned for development next year for sure. Thank you from the Stems team!
Replied October 2023
Maria
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Good Safety Management Platform With Development Opportunity
Increased safety management (incident reporting, identifying trends, maintaining training records).
PROSQuite user friendly, logical, great support guides, ease of flow between sections, customizable and opportunity for development.
CONSForms could be more customizable, search feature is not very broad, if text in search bar does not match description 100% item will not show.
Vendor Response
Hi Maria, thank you very much for your feedback! Great to hear it is working out well for the business and your team! On the subject of the Comply One Form builder needing more customisation features, agreed, and you will start to see more features on this coming out within the next month or two, including linking with Courses in Stems One, and more exciting features early next year! I will follow up with you directly through our support regarding this Search issue so we can address this ASAP. Thanks again for your feedback!
Replied October 2022
Michael
Utilities, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Great product and excellent support
The incident management features make investigating incidents much easier, the dashboards and registers provide an easy to view overall snapshot of our company's safety performance and its an all round great software solution.
CONSCertain form building processes are counterintuitive so take awhile to get used to, but anytime we get stuck Stems support are able to assist almost immediately, they are also very quick to adapt the software if we have suggestions on improving efficiency or useability.
Vendor Response
Hi Michael, thank you very much for your positive feedback! Great to hear it is working out well for the business and your team! In relation to your feedback regarding Comply One, our Form Builder, agreed and the good news there are some great ongoing improvements being done and also have been recently released. We will make sure it is easy to use does everything you need. Thanks.
Replied April 2023
Anthony
Construction, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Stems operating review
This is a great product for any business to have. Take the time to set it up correctly and the benefits will role from there.
PROSSTEMS software is easy to use and understand. As it is linked across many fields within the software tracking incidents, training and assets is made a lot easier.
CONSInteraction compatibility with external products and report optimisation.
Vendor Response
Hi Anthony, Thanks very much for your feedback. On the subject of 'Interaction compatibility with external products', I will get in contact with you to find out what you need to achieve. On the subject of reporting improvements, agreed, we have plans to develop a Report Builder to access all Stems data (Work starts early next year). We have recently achieved this in Comply One, check it out. Thanks again for your feedback!
Replied July 2022
Tony
Education Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Onboarding with STEMS software
To date the experience has been a positive one. There is a lot to learn when engaging with the STEMS three software modules, however you become aware of common functionality and process and overal approach with all three modules when you start using them.
PROSThe dashboard features are a great visual impact and create a quick oversight on Risk and Compliance related features
CONSThe LMS One software package and creating surveys. The way in which surveys are created and designed could be improved to be a more structured process
Vendor Response
Hi Tony, thank you very much for your review of Stems and positive feedback. We do our best to make sure we provide the best support & service. On the subject of the Surveys section in LMS One, if you haven't done so already, could you please send details to support on what you need improved so that we can follow this up for sure. Cheers. Thank you from the Stems team!
Replied October 2023
Pam
Mining & Metals, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
A reliable, solid system devoid of glitches.
Event management, action recording and tracking are the main functions we use, would like to use more and this will happen when we integrate it with other platforms we use.
PROSExcellent customer support and feedback. STEMs regularly reviews feedback from clients and work on continuous improvement of its functionality and use.
CONSSet reporting options gives insufficient analysis opportunities.
Vendor Response
Hi Pam, thank you very much for your positive feedback! Great to hear it is working out well for the business and your team! We also appreciate the feedback on reporting improvements that are required and the good news is that this is planned for this year! (Report Builder) We are always here to help if you ever need it. Thanks.
Replied February 2023
Peter
Mining & Metals, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
STEMS in a mid sized Drilling Company work well.
STEMS meets our needs, is easy to use and is good value for money.
PROSSTEMS has a clean and easy to access interface. It is highly customisable to our needs. A lot of changes/customisation can be made by ourselves without third parties involved. The control over permissions and access is excellent and can be very specific. Logging of training is easy . The reporting functions meets all our needs.
CONSA user level interface to import data from other data bases is missing.
Vendor Response
Hi Peter, thank you very much for your feedback! Great to hear it is working out well for the business and your team! On the subject of having a User interface for importing data, totally agree that we need this and the good news is that work on this begins next year. Thanks again for your feedback!
Replied October 2022
Alex
Transportation/Trucking/Railroad, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2023
Not bad software
Overall decent user experience
PROSCaptures quite a bit of information. All cloud and web based, no software install
CONSGetting reporting out of Stems is a little tricky, you need to play around with it a lot and learn as you go
Reason for choosing Stems
Was already here when I started
Vendor Response
Hi Alex, thank you very much for your positive feedback! Great to hear it is working out well for the business and your team! In relation to your feedback regarding reporting, agreed and the good news is we are now building a dedicated Report Builder which should be available before the end of the year! Thanks.
Replied April 2023
Ganesh
Mining & Metals, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Good way of identifying safety hazards
It is a good tool for safety hazard mitigation at work place
PROSEfficient way of identifying and communicating safety hazards among workers
CONSRectifying the risks some of the hazards depends on others or senior management
Vendor Response
Hi Ganesh, thank you very much for your review of Stems and positive feedback. On the subject of rectifying risks in some hazards, this is dependant on your permissions and User Data Filter. Feel free to contact our support so we can assist you with this. Thank you from the Stems team!
Replied July 2023
Gemma
Mining & Metals, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2023
Great System
The ease of use and visibility of data makes daily tasks super simple. The immediate support, features and small details ensure I can load data, tasks and perform investigations easily.
CONSLMS One definitely needs a few more updates but it's almost there
Vendor Response
Hi Gemma, thank you very much for your review of Stems and positive feedback. We do our best to make sure we provide the best support & service, and of course, we are always working hard on making Stems easier to use, and with more features. On the subject of LMS One, agreed, and we are continuing to work on more features. Thank you from the Stems team!
Replied October 2023
Matt
Mining & Metals, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Stems is easy
Ease of use, data right there and great customer service
CONSNot a lot, only new to stens so everything seems pretty good
Vendor Response
Hi Matt, thank you very much for your review of Stems and positive feedback. We do our best to make sure we provide the best support & service. Thank you from the Stems team!
Replied November 2023