We just hate to see sad face reviews, so we treat even mistakes as actionable items.

It's very easy to use and our clients have the opportunity to rate our support. As a recipient, I get excited when I see that I've received an Excellent CrewHu email.

It's a great feature that really rewards the engineer for the feedback they receive.

An Amazing Product That Motivates Your Team To Hit Their KPIs & Helps Them Have Fun Doing It.

Few times I encountered where users get an error when submitting a survey or the survey has expired even if it's still less than 24 hours.

Easy to use, great for rewards internally when someone does a great job, great for tracking client feedback.

Ease of use and reliability. Integration with MS teams.

The end user interface can be a bit confusing. May times customers have inadvertently de-selected individuals that that intended to review.

I love how it allows our clients to also be an encouragement. Ve seen how it builds someone up and it allows us to make a group email congratulating in recognition.

This software makes it easy for our team to congratulate the small and big wins on a daily basis. Really builds up camaraderie.

I like that the badges are tied to our company morals and it helps enforce our vision to the staff.

We have specific badges and awards for documentation, customer success, integrations and just generally being good at your job.

I like that it incentivizes you to do your best for customer satisfaction. I like that I can see myself compared to my peers.

CrewHu has a wonderful team - anytime we have asked for help on how to set up contests, gamification, and so on, they have always been available and ready to help.

This is an easy to use, informative piece of software that helps us to improve the service we deliver to our customers.

I don't like that we don't have a MFA or 2FA login option, this is a bit insecure in the current IT climate.

Sometimes surveys sent to users have weird delays during responses.

This is a moral booster, helps us to be sure our customer service is exceptional, and helps our technicians to know they are doing a great job.

Their team helped me build an intergration into our PSA (syncro) and it works like a charm.

The feature we like the most is simply the ability for our staff to show each other love and support.

Its always nice when you see a good review come in and your points increase. I have redeemed them numerous times already and enjoy it.

I like how our management team  can be aware of the good work that we do for our client.

One of the best things about Crewhu is the support team. Very responsive and very helpful in working through any issues that may come up.

This product is great because its easy to use and fast. I really like the dashboard we have to show everyone our wins and the built in teams integration makes giving a badge really quick.

Also, the internal morale-building is a huge benefit. Teammates can call out other teammates and give points etc.

It only has 3 primary levels of response - Example: poor, met expectations, exceeded expectations.

I could go on in paragraphs to describe how terribly they've been handling our issues over the last year.

In my role I have metrics to hit using ISDC, and when i'm unable to do that because of functionality problems it is frustrating.

Good for automated intelligent telesales, allows for segmentation and predictive modeling.

The ability to communicate in many ways, change the pace, set automatic commands, and integrate with a CRM tool.

I enjoyed how quickly this organization added features to their Playbooks product. They make it easy to reach out with suggestions of how they can do better.

With the chrome plugin, there are often issues with the functionality that can be frustrating. Sometimes its a Chrome issue, sometimes its an SFDC issue, sometimes its an ISDC issue.

Very user friendly and easy to set up plays and email templates. The prerecorded voicemails is an amazing feature.

Has a good concept to automate and remind the inside sales rep on their day to day activity running outbound campaigns. Has good features (if they work) and an intuitive interface.

Great integration with Salesforce, allowing one to make numerous calls with ease and speed.

The playbooks feature is really cool and a great idea, when it works. It makes it easy to stay on task and be efficient.

I love InsideSales.com platform. I recommend it to anyone trying to rocket their sales.

We have almost 20 users and that's amazing that they handle our account this way. Will definitely be looking for other Dialer and Inside Sales tools.

I've combated this issue with support more persistently over the last few months and they've been providing terrible follow-up.

It's difficult to manage and migrate leads from team members who leave, and the enrollment options could use some more visibility.

However, this is a high bar for inside sales now because my entire team has lost faith in your product. Inside sales has failed to provide a basic level of service to us as a customer.

The ability to design plays that suite the needs of current campaigns. Setting up the auto emails and reminders to pick up the phone make it easier to turn basic conversations into real pipeline.

US Dollar

Crewhu is a customer feedback and employee recognition software designed to help businesses improve online reputation and gamify various metrics. Key features include activity tracking, negative feedback management, performance metrics, peer-to-peer recognition and goal setting/tracking.

Teams using Crewhu can collect transactional feedback daily, receive notifications about customer feedback and send automated relational surveys to clients to optimize customer satisfaction. The application enables managers to choose metrics that align with their organization's goals, create gamification programs and launch contests to improve employee engagement. Additionally, it allows employees to recognize team members, set up automated company anniversary and birthday badges and facilitate collaboration and communication using various core value badges. 

Crewhu offers a personalized store, which lets organizations reward their employees with prizes, gain insights into the number of bucks rewarded via a dashboard and redeem prizes from any devices using accumulated points. It is available on monthly as well as annual subscriptions and support is extended via FAQs, phone and inquiry form. 



LongDescription

Real Time Analytics

Engagement Tracking

Rewards Management

Surveys & Feedback

Performance Management

Customizable Reports

Activity Tracking

Leaderboards

Rewards Points

Communication Management

Peer-to-Peer Recognition

Goal Management

Manager-to-Employee Recognition

Badge Management

Survey/Poll Management

Performance Metrics

Benchmarking

Real-Time Notifications

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Chat/Messaging

Contest Management

For Sales Teams/Organizations

Dashboard

Customizable Branding

Social Recognition

Goal Setting/Tracking

Reporting/Analytics

Feedback Management

Recognition Tracking

Negative Feedback Management

Third-Party Integrations

Employee Recognition

Employee Reward Programs

Multi-Channel Data Collection

11-50

51-200

Crewhu

Playbooks is sales engagement platform that utilizes AI to assist strategic sales teams in targeted selling. It allows users to create engagement strategies for phone, email, social, SMS, and video. These engagement strategies include alerts, templates, tracking, and sales guides. Automated sequences reduce time spent on redundant administrative tasks in order to simplify the sales process and reduce wasted time in a sales representative's day.





Playbooks produces customer scores to identify the prospects who are most likely to engage and buy. It provides representatives with data on customer behavior and helps to clean up bad CRM data. It includes robust reporting functionality in order to track a business's key metrics and identify the effectiveness of selling techniques.

Content Delivery

Call Transfer

Forecasting

Lead Capture

Sales Pipeline Management

Sentiment Analysis

Strategic Planning

Auto-Dialer

Lead Distribution

Call Recording

Calendar Management

Call Management

Sales Trend Analysis

Demand Forecasting

Call List Management

Lead Generation

Email Templates

Contact Management

Content Management

Lead Management

Email Marketing

List Management

Sales Reports

FCC Compliance

Call Scheduling

Data Discovery

AI/Machine Learning

Workflow Management

Email Management

Video Support

Campaign Specific Caller ID

Predictive Analytics

Modeling & Simulation

Data Blending

Business Process Automation

FTC Compliance

Prioritization

Lead Qualification

Call Monitoring

Campaign Management

Sales Forecasting

Prospecting Tools

Data Management

InsideSales.com software is highly customizable—a product expert will contact you to discuss a specific proposal tailored to your needs.

Crewhu vs Playbooks

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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