Agenda
About Agenda
Agenda Pricing
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Starting price:
$49.99 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Agenda
1 - 5 of 24 Reviews
Paul
Verified reviewer
Leisure, Travel & Tourism, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Fantastic tool for online booking
I have been with ABL using the agenda software from the very beginning. I was one of their first clients to sign up and have been using them as my booking software on my site for nearly 4 years
CONSnothing it has worked great for my team and I continue to use it in the future
Vendor Response
Thanks Paul for your kind words! It has been a pleasure working with you and excited to continue working together!
Replied March 2019
Samuel
Hospitality, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
The Only Booking Software Tour Companies Need
Agenda has helped me become a more efficient tour operator by seamlessly incorporating my operations with a clean and interactive user interface. The software allows me to create, track, and update my booking information instantly, and set up memos and reminders to my liking. I've been using Agenda now for more than a year, and now I can't imagine running my business without it. I find as an entrepreneur one of the challenges is finding innovative ways of becoming more timely and efficient; that means discovering what I do best and what I should find solutions for or delegate to others. Agenda helps me focus on what I do well, and saves me a lot of time managing incoming bookings and schedules. In my local market there is strong competition and if I don't have the ability to confirm their bookings quickly, I stand a chance of losing that customer. This is even more true when customers want to book at the last minute. Agenda not only allows me to capitalize on last minute bookings, its attractive user interface eliminates all of the scrambling associated with accommodating them. Another strong selling point for me is the support. The support staff for Agenda has been wonderful: they are prompt and professional in their troubleshooting, yet are familiar and personally invested in helping find solutions. Their team is committed to making sure the software is working properly for you and are clear in their communication so that any problem is cleared up right away. If you're looking to make your tour business more efficient, I highly recommend Agenda and ABL Solutions.
Vendor Response
Thank you for your kind words Sam. It has been an absolute pleasure working with you and we are thrilled to have you as a partner for years to come!
Replied November 2016
Sam
Used weekly for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed April 2018
Over priced, very limited flexibility
Has basicly become a calender I can access from anywhere. Stores client info. Really not happy with it
CONSImplementation of buttons is frustrating and time consuming, payment customization is absent, very limited application
Vendor Response
Hi Sam, I saw your recent review on Capterra and I am very sorry you have not had a great experience on our app. Our number one goal is to help you and your business so we would love to reach out and find out how we can do a better job. We are especially disappointed that you have not had a good support experience. We have implemented an in-app chat for you to utilize this year and pride ourselves on having some of the fastest and strongest customer support in the industry. For future use, we recently improved the button integration for websites. Now it is just 1 single copy and paste to go live, you can see the update here: https://intercom.help/adventurebucketlist/agenda/product-releases-updates/product-update-april-5-2018 I want to apologize again for any shortcomings you have experienced thus far and we would love to know ways we can improve our platform. Sincerely, Blake
Replied April 2018
Gabrielle
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2017
Customer service makes the whole difference! They truly care about helping your business grow!
More free time - Less time being spent on things that can be done automatically. Saving money with the payment processing system included - no need to rent terminal from bank. Win-win - One Canadian business helping another. :)
PROSThe ease of use is fantastic for anyone using it! Clients can book directly online or you can enter bookings through the back-end of the software. Confirmations are sent automatically. Keeping track of operations can now be done in one place. And let's not forget the wonderful customer service and support from the team at Adventure Bucket List!
CONSIt is not custom fit for all business. For it to be used in certain ways we had to figure out how to go around certain functions to make it work for us. This required a bit of brainpower and may not be optimal considering it takes a bit longer. But then again we aren't quite paying for custom fit, so we can't complain...
Vendor Response
Thanks Gabrielle! It has been a great pleasure working with Horizon X & our Canadian rafting partners!
Replied October 2017
Bailey
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2017
This software has been awesome for getting our cooking class business going.
It allows us to take sales online right through ourwebsite. Saves us so much admin time. We can have different types of activities and customize the capacity and price of each. Customer support is approachable and prompt.
CONSThe coupon feature is a bit clunky for our gift card use so we're currently not using it much. We'd love if it was easier to redeem GC with individual numbers and not have to go in and set them all up ourselves. While I love that there is now a calendar you can directly integrate onto your website instead of having to do all the coding - we aren't currently using that feature because sometimes we need to put events or details on our calendar that are not sold through ABL. Maybe there is a way to do this that I am just not aware of.
Vendor Response
Thank you for your review Bailey! We really appreciate the input and will make sure to address your needs in the upcoming months!
Replied October 2017