FareHarbor vs OpenTable

RATING:

4.80

(1046)

FareHarbor has 1046 reviews and a rating of 4.8 / 5 stars vs OpenTable which has 1111 reviews and a rating of 4.71 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 / 5 (1046)
4.71 / 5 (1111)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 18, 2023
January 27, 2023
Pros/Cons
  • Pros

  • There is so much functionality. I love that rebooking is so easy as are refunds and amending bookings and payments.
  • The ability to save a portion of each payment to cover refunds is especially useful.
  • Cons

  • I have yet to discover any issues with the software, which could be described as a dislike.
  • Now Fare Harbor is single handedly destroying what we worked so hard for. I have spoken with several representatives of the company.
  • Pros

  • OpenTable offers great customization options for searching through different restaurants. You have the ability to search by neighborhood, occasion and price.
  • Easy to use, love the restaurant suggestions and what’s available now options. Points are great too that can be redeem for gift certificates/cash.
  • Cons

  • The only downside to OpenTable is that not every restaurant is a member so you cannot make reservations all in one place nor see all available restaurants to choose from.
  • The program will sometimes glitch and go offline.
Pricing Range
Product Demo
N/A
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

Popular FareHarbor Comparisons