Hotelinco has made our job much easier and brought us more direct bookings. We are satisfied with the system, and we like the fact that they follow trends and are always developing something new.

Hotelinco is very easy to use, and you'll quickly get to grips with all the software's functionalities. Integration was also easy, and the team offered us all the support we needed.

In the area of price/sales management, the system is not yet very developed, but new functionalities are already being developed.

What we especially like is the possibility to develop the program. Whenever we have an idea about a new functionality, the Hotelinco team listens to our needs and finds a solution that is implemented for our hotel and afterwards probably also for other hotels.

No special cons. If we can't find out how to do some special procedures, the Hotelinco experts always supports us with their knowledge.

I really like the idea about Hotelinco, it helped us to train our stuff in few days. Usually it takes 3 weeks to learn basics of Oracle Opera. And if time is money, we did not lost that much on each employee. Cloud helped us to stay in touch with hotel even if we are abroad. To be honest, great project, but it is not don yet. There are many essential things to upgrade. But as I know we are only city-hotel that uses hotelinco, so we probably have different demands than others. plus one more con that I have forget to say; I really like Slovenia and Slovenian language, but it is very confusing when we are using English language. Some things are partially English and partially Slovenian. It is OK for stuff, but when we print invoice (example) it says "Boravišna pristojbina" instead of "Boravišna pristojba" or "city tax" and we cannot change that. I have tried to change Item name, but it doesn't help. And all news, updates (...etc) comes in Slovenian. Please force English. If your customers work in hotel or hospitality industry, they have to know English. Overall I am happy to work with Hotelinco even it has some flaws, but I believe in this project. It might become no.1 software for family or independent hotels. Stay strong!

Easy to use Cloud base!! It works on any kind of device with Internet (including Linux!) There is no one hour "end of day" procedure like we used to experience with traditional software Search option Custom reports Multi-property, even we did not used it, i think it is very helpful if you can share guests profiles with another hotel in same company Easy to setup

I cannot change user password When using on touch screen (which we have in our reception) room plan can get mixed up if you want to scroll with finger One big con is that there are no company profiles. So you have to use regular profiles and change surname to company name. Which is problem because we cannot get statistical information about any company and their spending's on hotel. Therefore you can only guess how many reservations did one company made. Which is for Business hotel, like ours, very bad. Actually that was reason why many our friends did not want to try hotelinco. Also company statistics will help in accounting. There is no option to charge each day differently. Example, we have weekend discount, and if guest stays one week, I have to calculate how much will be average price for one day. And that is still not problem, but when guest want to extend or shorten reservation, you have to recalculate it again. And off course, if stuff forget to recalculate average price, we loose money. I know that there is way to change prices manually for each day, but that is not displayed on reservation and it cannot be edited for each reservation. In our case, weekend discount applies only for individuals. Corporate guests have their own price which is fixed depending on contract. When making reservation manually (not over room plan) when choosing available room for guest, on drop-down menu all rooms appeared, even one that is already occupied, and rooms which are different

We are very satisfied with the collaboration with Hotelinco, the skills our students obtain make them competitive on the hospitality labour market.

We are using this software to educate our students, so we are very satisfied! It`s clear how to use it, we like its remote possibilities, so we could teach our students remotely in various branches simultaneously. The software is simple and its use is intuitive, the support team is very helpful.

It could be a great benefit if translation into Latvian would be provided as well.

Great.

Has all the features our 2 boutique hotels need.

External Chanel manager needed (separate licencing)

I selected Hotelinco after trying at least 12 other solutions, this seemed to me the best quality/price ratio, very simple to use, it made our job very easy. We are waiting for new functionalities that are indispensable for us.

Very easy to use, ideal for our small property

nothing, this software has all what we need and much more...

good service for reasonalbe price, welling to follow our needs and upgrade services , kind and professional staff, responsiveness

The programme is easy to use, good analytics

no major problems so far, the program meets the needs

- ease of use - flexibility - great support

There is nothing I could point out as a con.

A proper solution for SME hotel destinations

User experience and responsive support, effective functionalities