It has been highly recommendable and end of the day guest satisfaction is on point with Hotelogix.

Front desk operations management is very easy to operate. Invoice are completely customizable and very easy to automate the entire operations from rates management to sending confirmations to guest or setting alerts for respective departments of our hotel. 24/7 customer support and very supporting staff especially [SENSITIVE CONTENT].

There are no cons faced till date and support always do a great job to resolve our queries.

It's good.

Easy to use, and manage, compared to other players in the market.

Support service some times. We need some support in critical areas, where 24/7 customer service cannot manager.

i cannot say i got any benefits from it just caused me no end of issues and wasted money

Has some good features links to most of the otas, they do most of the work for you but takes ages to set up.

Support is very slow, especially weekends, any issue can take days to resolve. I recently missed a payment while i was away from the office, without any warnings they blocked my account. After speaking with support, the boss and everyone in hotel logix basically who i could get to talk to, explaining i did not have my card with me, was assured i would get my system back on, 2 days later still no access my staff are running the hotel virtually blind, they dont seem to care my staff cannot get onto the system, emails are ignored skype ignored. There are better systems out there for a lot less money. They are typical of a lot of companies i have worked with in India good to start with but then the support disappears once they think they have you. They also never admit if they make a mistake, many times my breakfast rate is all over the place with no explanation, when i report it, it takes a couple of days for them to fix without any explanation and losses on my part i.e giving away free breakfast because of the bugs in the system, but never an apology just make up an excuse. Also charge to connect to trip adviser no one else does, any way they can make a few extra dollars they will, read the small print and make sure you know exactly what you are getting. I was promised all sorts when i signed up but in reality i got half of what they said and they wanted charge me for many other things. The system has bugs the support terrible. DON'T WASTE TIME MONEY BAD SUPPORT FULL OF BUGS

Easy to use and adapt however we have not used the product in depth but when a new joinee also start using they get adapted to the software quickly.

No cons as of now because since we have started adapting to the new software is easy.

As in Hotel industry. now we have stopped the food bills to attach with the room main invoice. PMS connected with the Chennal Mgr so don't nee to check all OTAs reservation every time. every easy to check the room inventory.

Easy to use to describe the invoice details to customer, in item wise. login at any time any where.

you can't take step back. transactions cannot be removed or hide. re settlement not possible.