Reservio
About Reservio
Reservio Pricing
Beyond a basic free plan, Reservio offer 3 pricing plans: Starter: $9/month Standard: $19/month Pro: $39 /month A free month is given with every yearly subscription.
Starting price:
$10.00 per month
Free trial:
Available
Free version:
Available
Other Top Recommended Hotel Management Software
Most Helpful Reviews for Reservio
1 - 5 of 75 Reviews
Alexander
Used free trial
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed May 2014
Alex Neiford's Review
I have reviewed several appointment websites from Appointlet to Genbook and I have found that by far Reservio outpaces both products, The calender function is easier. The unlimited features are exceptionally better (staff members, etc...) The pricing point i feel is better than the competition also especially since your premium package is 10 dollars cheaper monthly than the next best competitor that I have seen. I love the session tracking feature, it works seamlessly with my website. I think the only thing that may help is more detail before you buy, in other words there were several questions i had to ask via email (especially about the session tracking ability) before I was sure I wanted to buy. I do love the simplicity of the website, but i beleive that there could be detailed explanation, using words, pics, or video that could possibly allow for more purchases before having to contact someone via email. So I love the product but more explanation of all of you guys great services could possibly help sell more premium memberships WITHOUT people having to call you. If people arent exactly sure what they are buying then they may not take the time to ask and therefore a missed selling oppurtunity. Other than that your service is perfect (better than the rest) but again it took me inquiring about these features as opposed to them being fully explained on the site beforehand. Had all the functionalities been explained on the site I would not have had to email my questions and I would have purchased the package 4 days ago. But nevertheless, i am a huge fan!
Vendor Response
Hi Alex, thank you for such a warm feedback. We are very glad you are satisfied with our services and I hope our product will serve your needs well. We are already taking steps to add more information to our homepage. Thanks for letting us know about this!
Replied May 2014
Sara
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
An improvement on receptionist cover
Excellent. Good customer support, easy to set up.
PROSVery easy for my patients - even my elderly ones - to book themselves in for treatment. It's inexpensive. Easy to see the diary and the mobile access via the app is really useful.
CONSCan't think of any! A suggestion - offer an incentive to recommend you eg a month's free use.
Reason for choosing Reservio
The price.
Loren
Insurance, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2019
horrible customer service
not much. paid for a service that doesn't work
CONSpaid for the software and it still won't send sms confirmation. tried customer service and no response
Vendor Response
Hello Loren, we are really sorry to hear that you were not happy with our Customer Service and with our premium plan. We reviewed your conversations and we always answered within 24 hours the latest. Our premium plans do not come with prepaid SMS as written on our pricing, but you do have an option to take advantage of this feature and purchase an SMS plan apart of your premium package. SMS pricing varie depending on country and cost set by carrier. We have already processed the refund of your premium plan as you requested. Please do not hesitate to contact us on support@reservio.com if you have any further inquiries.
Replied March 2019
Louise
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Love Reservio
The team has been extremely helpful and its easy for my students to use.
PROSI still love this software. I started using it when the pandemic started and will continue to use it.
CONSThere is nothing I can think of that I don't like,
Reason for choosing Reservio
the customer service and the simplicity, ease of use
Sarah
Retail, 2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Simply amazing customer service
Parents of students can now book timed appointments for uniform fitting appointments easily on line at their convenience and they even get reminders and can rearrange or cancel appointments. This task used to be managed by volunteers by email which took MANY hours. [SENSITIVE CONTENT HIDDEN] has provided some of the best customer service throughout the set up that I have ever experienced. Due to our charitable and volunteer run nature and only needing the software in Feb, March and August, they offered to reduce their usual fixed term rates which was hugely appreciated. I would wholeheartedly recommend this company and its amazing people to anyone in need of an appointment booking process.
PROSThe software has saved me many hours of voluntary work arranging Uniform fittings by email
CONSNo cons experienced so far and when a few things were unclear during set up, the Live chat function is a great way of asking questions / asking for support which is always given promptly