RezExpert
About RezExpert
Awards and Recognition
RezExpert Pricing
Please contact RezExpert directly for more details as we offer two platforms a monthly subscription or a booking fee option as every business is unique, Currency accepted is (USD) (CAD) (AUD)
Starting price:
$59.95 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for RezExpert
1 - 5 of 39 Reviews
Jeanell
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Great Team
We love using Rez Expert and have been using the system for many years now and will continue in the next coming years. The system is designed to be understandable and easy to use for making reservation and general duties for staff. Has great management systems, and the support is extremely great.
PROSRez Expert is a very easy system to use, and a staff find it easy to understand and operate with reservations. There are great functions available to make your reservations easy to book and make any changes that are required. It is fantastic how you can intergrade with other third parties to connect into the system for more reservations. We love the support that you receive when it is needed from the team at Rez Expert.
CONSGroup bookings are great. It would make it easier if you could allocate the name of the guest for each booking on the group page. Where you first start making booking 1, 2 etc, as you enter the amount of people and site number. This needs to have the caravan or motorhome etc option to select. Another words it would be great to be able to gather all information with each guest on this page before submitting. As you have to find which person is on what site for the caravan length etc and then with the group leader you have to search their name to put in the booking 1 with there booking. It would cut out time with the booking as it is timely over the phone when making the reservation.
Vendor Response
Thank you Jeanell for the review please reach out to our support team about the group bookings maybe a different interface might do the trick for you
Replied July 2023
Zenia
Leisure, Travel & Tourism, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Reservation system that increases customer satisfaction
Great for travel operations, it reduces workload considerably.
PROSI absolutely love that RezExpert allows our customers to easily check availability, choose preferred dates and times, and receive instant confirmation. This convenience enhances the overall customer experience and increases customer satisfaction.
CONSWe have zero complaints about this very automated reservation system.
Vendor Response
Hi Zenia Thank you for your honest review it is appreciated as we work towards becoming the best choice of software solutions in the industry
Replied July 2023
Michelle
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2022
My Review
Things could be easier with less steps, but tech support is amazing.[SENSITIVE CONTENT] are always friendly and helpful.
PROSI like how helpful help desk is and that any suggestions I have offered they summit to the proper people.
CONSI would like to be able to send mass emails to all registered guests through the system.
Vendor Response
Thank you Michelle for your honest review I have notified our tech team with your comments to see if we can stream line some of the processes
Replied October 2022
Stanley
Museums and Institutions, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2023
A strong and well-centered tool for reservations.
We have been using RezExpert to simplify reservations to our facility and this has helped us attract more tourists even from abroad to come visit our museum facility. It makes it easy for visitors to book a visit to the facility and for us we get to understand how the visitors are saying from the surveys.
PROSRezExpert gives us a more simple and effective way of offering reservation services to our visitors. It has helped us introduce online book services which see our visitors prebook a visit prior to visiting our conservatory. It has a messaging function that helps us communicate effectively with those aspiring to visit us. We get alot of useful insights by analyzing the reports we get from RezExpert which includes survey feedbacks from those who have had a visit to our museum.
CONSRezExpert has been at very flawless behavior and we are very pleased that we have never had even a single issue with this product.
Vendor Response
Thank you Stanley for your honest review e greatly appreciate it
Replied November 2023
Jocelyn
Hospitality, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Outstanding Tech Support
When there is something that needs attention or that I need updated for my business needs, tech support has always been outstanding! They respond in a timely manner and are always a pleasure to speak with. [sensitive content hidden] , you guys have helped me through many years and many changes as our business has evolved. I commend you on always being an extraordinary tech support team! Your professionalism and efficiency does not go unnoticed, you have made an exceptional impact to this company and I thank you for your continued support!
PROSThe software is by far the easiest system I've ever used. The ease of placement or movement of one reservation to another date or unit is what I like most. The options given to print the many forms of reports needed is also great.,
CONSThe only feature I would recommend updating would be the guest "warning", blacklist feature.
Vendor Response
Thank you very much Jocelyn for your glowing review it is clients like you who help us strive to be the best in the industry
Replied September 2023