Shiji Enterprise Platform
About Shiji Enterprise Platform
Shiji Enterprise Platform Pricing
Please contact Shiji Group directly for pricing details.
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Hotel Management Software
Most Helpful Reviews for Shiji Enterprise Platform
4 Reviews
Gary
Hospitality, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2023
Fully featured, ease of implementation and high quality
An team made up of hospitality tech professionals who understand the business, the lingo and the common gotchas that many other inferior products fall on repeatedly. Partnering with Shiji and their PMS offering was an experience I would love to repeat.
PROSThe platform manages to balance having real depth of data and ease of implementation, this is something that 3rd party systems like Duetto love!
CONSNothing really stands out as a negative. The experience of partnering with such a knowledgable team was excellent.
Vendor Response
Thank you, Gary, for your positive review and valuable feedback! We appreciate your kind words about our platform. It's fantastic to hear that you found it fully featured, easy to implement, and of high quality. At Shiji, we understand the unique needs of our hospitality partners, and it's wonderful to know that our platform has resonated well with companies like Duetto. Our team takes immense pride in being comprised of knowledgeable professionals who specialize in hospitality technology. We are well-versed in the industry's language and familiar with common pain points that inferior products often overlook. Delivering superior solutions that address these challenges is at the core of our mission. Thank you again for partnering with Shiji. We value your trust and are committed to providing exceptional products and services. If you have any further questions or feedback, please don't hesitate to reach out. Warm regards, The Shiji team
Replied June 2023
Roxana
Hospitality, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Great software!
The flexibility with which it can be adapted to our needs and wants.
CONSThere are quite some bugs and issues that need to be handled to make it more accurate and reliable.
Vendor Response
Hello Roxana, thank you for reviewing Shiji Enterprise Platform! We sincerely appreciate your feedback and value you as Shiji customer.
Replied January 2023
Anna
Hospitality, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Shoji review from the point of Front Desk
It's mostly very efficient and relatively easy to use once you get the hang of it. The only thing that, as many programmes, it can be improved, so it would be easier if those improvement can be implemented in an easier and timely manner.
PROSIn most cases, I don't have a problem doing several things in the same programme at the same time. I would be checking in 3-4 guests at the same time, and, in the meanwhile, arranging something else in the same programme with the reservation/rooms/etc. There is no overlap, no mix-up. As long as the internet working good, all of the open pages work seamlessly. I really love that you can track the changes in the logbook, and see when and what was changed and by which user, since a lot of people are working within the same system, so it's nice that when you need to track something, you can see who and what was changed so you can contact that person if needed.
CONSIt would be easier if some of the features can be adjusted easier by the user. For example, room types. If we can add descriptions/comments, or even better, that each user can add their own notes on the rooms, etc. And some of the things can are done manually, can be automated since it's the same process. For example, I can pick several rooms and put one email for all of them. Or, when I need to reinstate a group reservation, I always need to adjust the room grid, which I think, can be added automatically in the system.
Vendor Response
Hi Anna, Thank you for taking the time to provide your feedback on Shiji Enterprise Platform. It's great to see the user enjoys the benefits of working with a browser-based application and our event-based architecture, which allows to simultaneously work in multiple tabs and supports cross-team collaboration. We also made significant improvements to enhance the usability of our logs, which seems to be appreciated. 1) Additional Room Type descriptions may be defined by System Administrators or users with the required rights. These descriptions can then be displayed throughout the process of reservation creation, room assignment or on dashboards like the room planner. Please reach our support team to review the options. 2) When creating reservations via the Rooming List, it is possible to easily enter the same email address for multiple guests. 3) Cancelling or re-instating a reservation which is part of a group will automatically adjust the inventory allocation on the room grid, as long as the cutoff date has not yet passed. Once the date has passed it requires additional steps as these may vary based on the contractual agreements of each Group Block. Our team would be happy to learn more about the above items and provide guidance where we already have a solution in place.
Replied January 2023
Monique
Information Technology and Services, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
World Class PMS for the Modern Hotel
A PMS to help revive hotel operations and streamline inefficiencies for the ever-changing property landscape.
PROSKey IntegrationsEfficient OnboardingFast and Intuitive
CONSAs I am not a daily user there are no further comments to be made