SuiteOp

RATING:

5.0

(2)
Overview

About SuiteOp

SuiteOp is an all-in-one cloud-based hospitality property management platform engineered for the 21st-century hotelier. Key Features include: IoT Management: Seamlessly manage thousands of smart devices in properties, from smart locks to thermostats, with SuiteConnect, our advanced IoT management system. Guest Verification: Property security and compliance with SuiteVerify, the AI-driven guest verification tool that remotely authenticates guest IDs and selfies. Digital Guidebooks: Digital guidebook offering essential information on the property, neighborhood, and a lot more. Advanced Analytics: Real-time insights into property financials, operational metrics, and guest reviews. Staff and Task Management: Task management system tailored for maintenance, housekeepi...

SuiteOp Pricing

SuiteOp's pricing varies per unit, per month, and includes a volume discount based on the number of units. SuiteOp Core tier. This includes SuiteConnect, the IoT management software. * Units 1-5: $15/unit/month * Units 6-25: $12/unit/month * Units 26-100: $10/unit/month * Units 101-250: $9/unit/month * Units 251-500: $8/unit/month * Units 500-1000: $7/unit/month * Above 1000 units: Custom SuiteOp Pro tier: This includes everything from Core, plus advanced IoT management, and SuitePortal, the guest portal generator. * Units 1-5: $25/unit/month * Units 6-25: $18/unit/month * Units 26-100: $16/unit/month * Units 101-250: $15/unit/month * Units 251-500: $13/unit/month * Units 500-1000: $12/unit/month * Above 1000 units: Custom SuiteOp Max tier: This includes everything from Pro, plus SuiteKeeper, the task management system, and SuiteAnalytics, the operations analytics tool. * Units 1-5: $35/unit/month * Units 6-25: $26/unit/month * Units 26-100: $22/unit/month * Units 101-250: $20/unit/month * Units 251-500: $18/unit/month * Units 500-1000: $17/unit/month * Above 1000 units: Custom Optional: - Annual subscription with upfront payment provides an additional 17% discount on the total price of the subscription. - Each unit includes 1 free device. If the total number of active devices exceeds the number of units, the additional devices will be charged at $3/month/device. - SuiteVerify, the guest verification platform, is charged at $8/month/unit - Alexa devices are charged at $6/month/device and do not count towards the total count of devices.

Starting price: 

$7.00 per month

Free trial: 

Available

Free version: 

Not Available

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SuiteOp Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for SuiteOp

2 Reviews

Troy

Hospitality, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Best software and application for STR Property Owners and Managers

PROS

A+++. SuiteOp is a top of the line unified STR property operations software application that eliminates the need for multiple apps. SuiteOp's tailored approach provides cohesive communication across all operational components, including IoT automation, guest portals, staff management, and analytics, creating a seamless guest experience from start to finish. Their customer service and willingness to work with STR property owners and property managers to meet their needs is top notch and second to none. Their prices are an exceptional value, especially for everything that you get. SuiteOp is extremely user friendly and if you need support they're just a phone call away. They helped me set everything up over a zoom call. [sensitive content hidden] are awesome!

CONS

Everything is exceptional! They continue to add more products and services. It would be awesome if they had a direct integration with Airbnb.

Greg

Hospitality, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Unbelievable Software!

PROS

Transformed my business by providing comprehensive portals to all my guests with a very friendly user interface, allowing me to add upsells, share local restaurants, attractions etc. My customer service was simplified because guests don't have to ask as many questions. I love the layout and how the entire product was built, including check in instructions, house manual, as well as the other functionalities such as the verification process and smart lock integration. These guys are a step above everyone else and they're a pleasure to deal with.

CONS

I love everything, there are no cons. The [sensitive content hidden] are super helpful and have already implemented my feedback! I am very impressed. They also respond to me very quickly.