Visitor
About Visitor
Visitor Pricing
Starting price:
€15.00 per month
Free trial:
Available
Free version:
Available
Other Top Recommended Hotel Management Software
Most Helpful Reviews for Visitor
1 - 5 of 23 Reviews
Davide
Verified reviewer
Accounting, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Amazing Product
I can't say enough good things about this hotel management software! It has truly transformed the way we run our hotel, making everything smoother and more efficient.First and foremost, the user interface is incredibly intuitive and user-friendly. Our staff members were able to learn the system quickly, which minimized training time and allowed us to get up and running in no time.One of the standout features of this software is its robust reservation management system. It's so easy to make, modify, or cancel reservations, and the system automatically updates room availability and pricing, saving us countless hours of manual work.The reporting and analytics tools are top-notch. We can easily track our occupancy rates, revenue, and guest preferences, allowing us to make informed decisions and maximize our profitability. The software also integrates seamlessly with our online booking platforms, streamlining the reservation process for both our guests and our staff.Customer support has been outstanding as well. Anytime we've had a question or issue, their responsive support team has been there to help, ensuring minimal downtime and a smooth operation.Overall, this hotel management software has been a game-changer for our business. It has improved our efficiency, enhanced the guest experience, and boosted our revenue. We couldn't be happier with our decision to implement it, and I highly recommend it to any hotelier looking to take their operations to the next level.
CONSThey can improve on visibility on social media.
Vendor Response
Thanks for the detailed feedback! It's fantastic to hear how our software has transformed your hotel operations and that you value its features and our support. We'll certainly look into enhancing our social media visibility. Your recommendation means a lot! - Raul
Replied October 2023
Manuel
Hospitality, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Der Wechsel zu Visitor war eine gute Entscheidung!
Mein Gesamteindruck von Visitor ist rundweg gut. Bestimmt gibt es noch Verbesserungsmöglichkeiten da und dort, aber Visitor überzeugt mich in Optik, Übersichtlichkeit, Bedienungsfreundlichkeit, Preis/Leistungsverhältnis, und der freundlichen, umfangreichen und professionellen Betreuung bei Fragen
PROS-Mir gefällt an Visitor sehr gut, dass ich die Preise jederzeit selber und unkompliziert ändern kann, und diese dann automatisch auch an die diversen Buchungsplatformen (booking.com usw.) übermittelt werden. - Ich brauche kein backup zu machen um meine Buchungen zu sichern, um sie bei Verlust wiederherstellen zu können - Am besten gefällt mir die wirklich sehr professionelle, engagierte, und persönliche Betreuung bei Fragen! Das ist wirklich einzigartig!
CONS-Die online-Buchung auf der Website könnte durch einen übersichtlichen Kalender ergänzt werden. - Bei Buchungen mit Frühstück muss ich dieses noch manuell hinzufügen, und vom System hochrechnen lassen - für nach alter individuell einstellbaren Kinderpreisen wäre ich ebenfalls sehr dankbar.
Reasons for switching to Visitor
Ich fand Lodgit Desk auch sehr einfach in der Bedienung. Sehr Übersichtlich und mit vielen Funktionen. Grund für den Wechsel waren für mich - Dass bei Visitor auch der Chanelmanager integriert ist - Die möglichkeit, jederzeit unkompliziert die Preise anzupassen wenn nötig
Niña Marie
Research, 1 employee
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
First Time User
I got so excited about using this website. I want to earn amazon gift cards. I tried to learn more about this website.
PROSI think the pros will be, this Capterra is really good for those visitors who wants to earn extra money. And Capterra is legit one earning website.
CONSMaybe the cons are, this website has a lots of thinks that visitors didn't know. I need to know & learn more about this website.
Vendor Response
Thanks for your feedback as a first-time user! Glad to hear you see the potential in Visitor. Appreciate your insights! - Raul
Replied October 2023
Ricard
Hospitality, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Mega Software kinderleicht zu bedienen
Die Kommunikation zwischen fein einzelnen Buchungsplattformen, ebenso das sperren der Zimmer direkt über die Software erspart einem viel Zeit und Arbeit.
CONSNichts, anfangs tut man sich etwas schwer doch nach einpaar Stunden ist’s Routine.
Reasons for switching to Visitor
Kein manuelles Sperren der Zimmer mehr nötig mit Visitor
Vendor Response
Thank you for sharing your thoughts! It's heartening to see that our software meets the needs of small accommodation owners. Your feedback on feature enhancements is noted, and we're on it. Grateful for your trust! - Raul
Replied October 2023
Silva
Hospitality, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2022
Easy to use
Its a very useful tool, especially if they implement the features which are important for me. Im looking forward to see their development.
PROSI like the easy usability of the program. The functions are covering not more and less of what I need for an price which is an a range in which I finally did this step. Most important for me is the fact that stuff is automized which normally took a lot of time, such as emails for confirmations or changes of bookings. I'm not using the program long enough to give an insight of the increase in revenue but overall I feel like theres more movements in the new bookings.
CONSThe onboarding process was a bit stumbling, but finally everything worked the way it was supposed. It would be create if bookings could be imported automatically since its taking a long time to add all of them manually to the calendar, pls changes this for the future! Also I feel like the service with be even more helpful if numbers or bookings could be exported, for example the guest details or the booking details, im always just printing out the website itself.
Reason for choosing Visitor
Because it was a way easier to use and also cheaper
Vendor Response
Hello Silva, Thank you very much for the kind words! Best wishes, Katia
Replied May 2022