I think it has been great and the team is very supportive and responsive.

Infrequent technical difficulties with firewalls and unique audience configurations are sometime difficult to overcome during a live webinar which annoy customers.

The ease of use of the setup, quality of audio/recording, console design and integration with Marketo are my top reasons to recommend ON24.

The onboarding for the system was horrible. There are several areas on this platform and with each section there is a different ON24 person to lead you through the process.

Once I learned the software and all of the features, it is a great tool to host webinars and live events and I prefer it over some other options out there.

I am the admin of the system for my company and i have an overall good experience with the system. My reps provide great support and my user base really likes the system.

ON24's ability to integrate with our CRM and share engagement analytics is incredibly helpful from a customer support perspective. It paints a picture of what my customers are interested in.

User intuitive, reliable, friendly customer service.

Ease of use, many great features to help engage with the audience.

I like the revamped interface, On24 is still a big player in the Webinars world, so it is always adapting and improving.

ON24 is extremely secretive about their pricing so they can take the most advantage of any client that reaches out to them.

Sometimes there are dial in issues which causes problems.

They have been very pleased with the results of their webinars and appreciate the result reports that I pull from the system.

I like all the different widgets that promote audience engagement. Their annual user conference, Webinar World, was a blast and great for an intermediate user like me.

Very occasionally had dial in issues which has been annoying.

Predatory sales tactics, poor customer service and outdated platform.

Great tool that helps us deliver engagement beyond traditional channels. Excellent support team who are quick to respond when tickets are raised.

ON24 is very easy to use- and I know there are more functionalities that I need to explore. I also enjoy their webinars that give you tips on building successful programs.

Our account manager and CSm are very responsive and helpful. The entire corporate team is great, engaging, and helpful.

The only thing that we have received complaints on is that there is no phone line so all questions must be submitted via the Q&A tab and there is no verbal communication.

They also have a fantastic user community with lots of great tips and best practices for improving webinar programs.

ON24 is by far my favorite webinar/conference call service. It is so clean, reliable and even integrates with Vuture, our email marketing system.

We use this software to help our business promote helpful ways we can save our customers money and helpful tips and tricks they can use when thinking about fueling.

The customer service and attention to detail was excellent. We could not have asked for a better team to help execute our digital conference.

Very positive and they were very helpful to customize to our needs.

Smart platform, easy accessibility, classy visuals, easy to set-up, EXCELLENT support from team, very intuitive to use.

Great customer support, easy set-up, visually impressive, highly engaging for our attendees, longevity of access to content, ability to communicate online with our participants.

My overall experience with vFairs was OUTSTANDING!!!  The customer service we experienced with our project management team was top notch, especially when I take the time difference into account.

When this problem was discovered the staff at vFairs quickly responded. They adjusted the page layouts so that all of the data was visible.

We liked the many different options to integrate zoom, booths, breakout rooms all in one platform. The price was very affordable and we had limited firewall issues with our guests.

There were occasional message lag from rooms you may have left or are in. I personally missed a chat with a recruiter because of this bug.

Great platform for us as we had to pivot from live to virtual event. We had the pleasure to work with Shahroze Rizvi who was fantastic to work with and really helped us make this event come to live.

Easy to implement, great vendor support, lots of customization options, able to integrate with our existing systems.

Design, customization, integration and execution were all great with vFairs. Customer Support was fantastic.

It is straight forward, they have clearly thought a lot about the UX which is great for a novice like me.

It was fun, functional, easy to use and extremely versatile. This is an awesome product with EXCELLENT AND FRIENDLY support staff.

There were some issues with the chat booking function, but again could have been user error. We had such a high demand for chat, that we were not as prepared as may be we could have been.

The team was also super responsive to our needs -- especially in time-sensitive moments -- and went above and beyond to provide good service.

We are truly excited to continue the use of the vFAIRS software to help Ford succeed in the virtual hiring space.

The ease of setting up the individual booths is also been a great asset.

It was also great to have some help on the vFairs end, as they provided a team to assist with creating and launching the event. And the integration with Stripe proved to be a great bonus.

I imagine their workload has increased tremendously this year). The platform has been easy to use/integrate for events and has been a great option for converting to virtual events.

VFairs is worth your time and money investment.

The chat software did not function that well and we had problems on the day.

Our attenddes enjoyed the platform and how easy it was for them to use and easy to navigate. I like that you can make your exhibitors seen just like at an inperson training.

Project management was poor: multiple contracted features were only set up after the end of the live event or not at all.

Overall, I would recommend the Vfairs platform to anyone looking for innovative ways to capture their audience while reducing traveling cost.

We were very pleased with vFairs as the virtual conference platform for our event. The team was very supportive throughout the process and guided us effectively to have an outstanding event.

They provided suggestions to maximise the effectiveness of our event and they worked with us on some ideas we had. It was a true partnership and they have been such fun to work with.

However, now the event is over, we are more than delighted with that investment and plan to use them again in the future.

Wonderful customer service, very accomodating and helpful. Great product - had wonderful reviews from our attendees.

Events are all about the user experience, and unfortunately the functionality and service standards were so poor that the UX was severely compromised.

Overall our experience with vFairs is very positive. From our first consultation and presentation of the system to our last successful event, I would highly recommend the system to others.

US Dollar

ON24 is a cloud-based collaboration platform that helps organizations connect with their audiences through data-rich content. It is primarily designed to allow users to manage their marketing, training and communication activities.


ON24’s key features include branding, product marketing, customer engagement, demand generation, continuing education, certification, enablement, internal communications and external communications. Its product marketing tool allows marketers to create demo experiences by integrating on-camera talent, video clips and screen sharing. The platform’s continuing education and certification features lets firms deliver multimedia content, including live training webinars and chaptered video series to test, track and assess performance. Further, its demand generation webinars are used to determine lead quality through behavioral insights.


The applications enablement tools allow sales officers, partners and customer success managers to develop live and on-demand engagement. ON24 is available on a monthly subscription and support is provided via phone and online help desk.



LongDescription

On-Demand Webinars

Activity Tracking

Single Sign On

Online Registration

Lead Generation

Recording

Mobile Access

Survey/Poll Management

Live Streaming

Multi hosts

File Sharing

Activity Dashboard

Alerts/Notifications

Attendee Management

Real-Time Chat

Event Management

Chat/Messaging

Event Registration

Virtual Lobby

Real Time Reporting

Customizable Branding

Reporting/Analytics

Polls/Voting

Q&A Management

Social Promotion

Third-Party Integrations

Live Chat

Contact ON24 directly for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

ON24

In Person

Live Online

Webinars

Documentation

Videos

vFairs is a virtual events platform that is suitable for businesses of all sizes wanting to host online job fairs, trade shows, conferences, and other events. The key features of the solution include live webinars, digital content management, networking tools, chat and virtual job boards.


Additionally, vFairs offers custom event landing pages, registration forms, virtual booth templates, webinars, Q&As and polls to engage audiences and provide a fully branded experience. It provides reporting of event data including registrations, turnout and booth-level metrics for audience engagement. Interactivity tools allow booth representatives to engage with attendees in real time through text, audio and video chat, with 1:1 options available if privacy is required.


vFairs can also be used by universities to host virtual open days for prospective students, and virtual job fairs and networking events for current students and alumni. The solution is also fully mobile-responsive, allowing audiences to access all event content through their smartphone or tablet.



ON24 vs vFairs

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