Lightspeed Retail vs Orderbot

Lightspeed Retail has 759 reviews and a rating of 4.24 / 5 vs Orderbot which has 23 reviews and a rating of 3.57 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Lightspeed Retail

Orderbot

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.24 / 5 (759)

3.57 / 5 (23)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

4.0 / 5

3.0 / 5

Customer Support

4.0 / 5

3.5 / 5

Functionality

4.0 / 5

3.0 / 5

Last Review Written

January 18, 2021

December 29, 2020

Pros/Cons

Pros
Great customer service. Always improving product features.
Easy to use, keeps track of so many different things. I love how I can pull a customer up by name and see what they bought for those who can't remember. So easy to do.

Cons
Although the features have alot of ways to get to, it does make training a little harder as everyone has their own way of doing things.
Its always a little challenging to implement a new software after years of work on other platform, however once all the nuances were mastered...works great

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Pros
works perfectly on all platforms and is easy to use
Ability to see all orders before their delivery date is a rare feature that I really enjoyed. Reporting features are robust. Overall layout made viewing things quick and easy.

Cons
Lacks quite a bit of functionality for our business. Cannot be used for a full MRP software and must have an external source to do this.
No manuals. Customer service was awful. We never received the operational product that they promised, even after months of trying and thousands of dollars.

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Pricing

Pricing Range

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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